Well first off there was a recall on my year make and model but I guess it only lasted like a couple years .so twice already my fuel pump. Has needed to be replaced.which is what the recall was for .so I was driving In the fast lane on the freeway when out of nowhere my car just stalled putting me and my passenger in risk of being rammed from behind .I've had to take it too a mechanic two or three times so they can fix the same thing . I have the invoice from the repairs . Also I can be driving and the emergency brake will just engage by itself not having been touched by anyone or anything. It puts me and my passenger at risk for whiplash due to the fact that it engages when I'm driving .no warning lite come on I've just felt the jolt almost causing me to hit my head on the windshield. Please help .thank you Sincerely [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2012 Volkswagen CC: fuel pump failure
39 of the 230 complaints about the 2012 Volkswagen CC describe fuel pump failure.
- owner complaints
- 39
- of this car's complaints
- 17%
- typical mileage
- 80,000
- recalls
- 1
Fuel pump failure by model year
What owners say
I have a VW CC 2012 --Vin [XXX]-- I have 87K and since 40K , I am going on my 3rd fuel pump, I only put in Premium gas with a fuel injector cleaner every 6K miles, I am not sure if this warrants investigation but I am putting this out there in case there are similar cars in this class/model. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
I got this car like 2 months and I had nothing but problems...the check engine light has been on since I bought the car the tire message has been on since I got the car now since this last week I have a red flashing oil. Light come on and it says low oil pressure turn engine off and check the manual something like that. Plus about a month ago I took it to vw dealer ship they fix the exhaust manifold supposedly it was under warranty or something like that so I didnt have to pay and the 2 fuel injectors they replaced also and I cant get my other 2 fuel injectors replaced untill they go out..and I guess that's why I get a light that flashes ECP when I'm driving also...so after all that I still have problems maybe even worse now with the low pressure meaning fuel pump is going out maybe I'm not sure.i do not have anymore money to keep fixing this car I bought like 2 months ago from vison motor sports in tulsa ok...they really screwed me and this is my first car I bought and that I have ever owned....help please thank you..
Tl* the contact owns a 2012 volkswagen cc sport. The contact stated that while driving at 40 MPH, the vehicle stalled without warning. The contact was able to push the vehicle to the independent mechanic where he purchased the vehicle. The mechanic diagnosed the vehicle with a defective fuel pump and had the fuel pump replaced. A year later, the contact stated that while driving at 10 MPH, the vehicle shut off again without warning. With the assistance of police, the contact was able to push the vehicle to another independent mechanic. While at the mechanic, the contact was informed that there was a fire occurring within his vehicle close to his gas tank which was caused by his fuel pump. The manufacturer was notified of the failure to see if they would cover the repair of the vehicle, the manufacturer offered no assistance. A dealer was not notified of the failure. Upon investigation, the contact linked his failure t6o the federal safety agency campaign number: 17v509000 (fuel system, gasoline). The vehicle had yet to be repaired. The failure mileage was approximately 126,000.
While driving in dc and also while stationary my car engine begins to stagger or shake repeatedly and the fuel pump and injectors are also giving out the exhaust system feels backed up epc light goes on and off constantly and air intake manifold looks out of sorts spark plugs go out very fast as well .
The 2.0t tsi engine was made with a faulty timing chain tensioner which will fail and cause the timing chain to break causing immediate catastrophic engine damage putting the driver and occupants in danger because of loss of power and difficulty steering. I am extremely blessed that I noticed the car was acting funny and exited off the highway. It's ridiculous to me how the timing chain could cause that much damage to the engine. The engine obviously has been created with a faulty design, so now I'm expected to pay to replace a faulty engine with another faulty engine. It's extremely upsetting that after I sent my vehicle in for issues with a recall, fuel pump, that my vehicle would just self destruct like this
Tl* the contact owns a 2012 volkswagen cc. While driving 25 MPH, the vehicle started to decelerate and lost power. Also, the epc warning indicator illuminated. The contact was able to coast the vehicle to the side of the road. After thirty minutes, the vehicle restarted and was driven to the contact's residence. While the vehicle was idling, the failure recurred and the vehicle stalled. The vehicle was later taken to piazza volkswagen of ardmore (150 w lancaster ave, ardmore, pa 19003, (610) 896-8600) where it was diagnosed that the low pressure fuel pump failed and needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was recently repaired per the federal safety agency campaign number: 17v509000 (fuel system, gasoline). The manufacturer was notified of the failure but did not offer assistance. The approximate failure mileage was 68,000.
Engine is turning over but only starting occasionally. When it does start, the epc and check engine/catalytic converter lights are illuminated. This is happening now after I had to figure out the fuel pump control module needed to be replaced...before there was a recalled issued at my own expense. Car ran fine earlier today, then when trying to leave my house, took an extended time to start. Shut it off to see if it was a glitch, and didn't start at all.
I experienced a leak from the water pump while the car was stationary. I took it to my mechanic who stated that he always sees this type of problem with the volkswagens because volkswagen uses plastic parts and these parts are often around the highly heated areas in the engine therefore they fail. I bought this car for my daughter who will be driving back and forth to college and I am extremely concerned about her safety if vw is using inadequate parts in their cars. Also, repair costs are unimaginable, $1000, only to be replaced with the same plastic part. I also had to replace one of the tail light casings because it too was made of plastic and the tail light lamp burned into the plastic and ceased to light. We have also had this car in for two different parts recalls, airbag x 2, and fuel pump control module.
My car stopped running and then I recieved a letter saying it had a recall on the fuel pump control module. Well we thought that is what would fix the problem but as it turns out now I have to replace the fuel pump itself. After they fixed the part my car started to smell like gasoline and was too scared to drive it.this could have be avoided if they would have not had this recall.
On 25 july 2018, curran volkswagen, inc changed the fuel pump module that now causes an interruption in power to the fuel pump control module making the vehicle to stall while driving.
Tl* the contact owns a 2012 volkswagen cc. While driving 70 MPH, the vehicle stalled without warning. The contact stated that the vehicle exhibited the same symptoms as listed in the federal safety agency campaign number: 17v509000 (fuel system, gasoline). The vehicle was taken to volkswagen of ann arbor (2565 s state street, ann arbor, mi 48104, 734‑761‑3201) where it was diagnosed that the fuel pump failed. The vehicle was repaired; however, the symptoms recurred. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 105,000.
Related recalls
Fuel system, gasoline: delivery: fuel pump
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.
- Risk
- If the fuel pump fails, the engine will stall, increasing the risk of a crash.
- Remedy
- Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 20AE.
Recall number 17V509000 · Recall details
Questions about the 2012 Volkswagen CC fuel pump
Is fuel pump failure a common problem on the 2012 Volkswagen CC?
39 of 230 owner complaints about the 2012 Volkswagen CC (17%) mention fuel pump failure. The model year with the most reports is 2012.
Is there a recall or service bulletin for this on the 2012 Volkswagen CC?
There is 1 recall and 0 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2012 Volkswagen CC
Stalling 29Check engine light 24Won't start 14Airbag light 13Loss of power 13Engine failure 9Misfire 7ABS 6Fuel smell 5
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