2012 Volkswagen CC: sudden loss of power

Filed May 31, 2023 · Electrical, Engine · MD

Vehicle stalls when accelerating or traveling at high rates of speed and it will lose power. It bumps and jolts to life. My RPM shoots up and and down. It lags to accelerate when the gas pedal is pressed to accelerate it suddenly jolts. Battery, Epc light, as well as engine light come on immediately.

Filed Dec 3, 2020 · Engine · 106,000 miles · VA

Flashing check engine light; epc light; car shaking; power loss; engine misfire. Vehicle was moving around 50mph at the time.

Filed Aug 19, 2019 · Engine · 55,000 miles · IL

Driving a 2012 vw cc with 57,000 miles. Driving on highway at 70 MPH and attempted to pass a slow moving truck. Accelerated quickly and mid pass the engine lost power and immediately went into "limp mode" with ecr light activated on the dash. Pulled over safely and turned off the engine. After collecting myself, I started engine to drive off highway. Car would not start. I sat a few moments in panic and tried again. The car started and I drove with ecr light on to next exit. The car was sluggish with little acceleration. Pulled to gas station and turned off again. Restarted and the engine rpms ran higher in idle so I turned off the car again. Let it sit and restarted and drove to auto zone where they did a code tester and was told p0229 underboost turbocharger was issue. Auto zone employee said he had seen it many times and its a known issue with 2.0 turbo engines in vw and audi. The report is attached. Auto zone reset the ecr light and the car was driven to final destination into arizona with no additional issues yet. Researching I found the following link https://www.cargurus.com/cars/discussion-t23523_ds493841. This link expresses the opinions of many drivers over the years experiencing this issue and how unsafe and difficult to is to resolve with many folks experiencing thousands of dollars in repairs and never finding a remedy. I am worried and shocked that the car engine can be turned off by a computer with no bypass for the driver. Extremely dangerous while driving.

Filed Apr 8, 2019 · Engine · 200,000 miles · TX

The 2.0t tsi engine was made with a faulty timing chain tensioner which will fail and cause the timing chain to break causing immediate catastrophic engine damage putting the driver and occupants in danger because of loss of power and difficulty steering. I am extremely blessed that I noticed the car was acting funny and exited off the highway. It's ridiculous to me how the timing chain could cause that much damage to the engine. The engine obviously has been created with a faulty design, so now I'm expected to pay to replace a faulty engine with another faulty engine. It's extremely upsetting that after I sent my vehicle in for issues with a recall, fuel pump, that my vehicle would just self destruct like this

Filed Mar 11, 2019 · Engine, Fuel system · 68,000 miles · PA

Tl* the contact owns a 2012 volkswagen cc. While driving 25 MPH, the vehicle started to decelerate and lost power. Also, the epc warning indicator illuminated. The contact was able to coast the vehicle to the side of the road. After thirty minutes, the vehicle restarted and was driven to the contact's residence. While the vehicle was idling, the failure recurred and the vehicle stalled. The vehicle was later taken to piazza volkswagen of ardmore (150 w lancaster ave, ardmore, pa 19003, (610) 896-8600) where it was diagnosed that the low pressure fuel pump failed and needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was recently repaired per the federal safety agency campaign number: 17v509000 (fuel system, gasoline). The manufacturer was notified of the failure but did not offer assistance. The approximate failure mileage was 68,000.

Filed May 27, 2018 · Fuel system · FL

My car has lost power on several occasions and have had to buy several new batteries because of this issue. Vehicle safety hotline complaint #11097626. Vw case #180469589. Letter to vw headquarters: good morning shayna s., yesterday I visited the vw dealership and had extensive work done on my car. At which time I brought up the recall of october 2017. They explained the recall of october 2017 for fuel pump control module will not be resolved anytime soon. I explained the vehicle safety hotline told me the car was not safe to drive because it could cause a fire and to request a loaner. The manager denied my request for a loaner. I am a senior citizen and am very concerned about this situation. I will be forwarding this letter to them in regard to complaint no. 11097629.

Filed Mar 14, 2018 · Fuel system · 64,000 miles · FL

Tl* the contact owns a 2012 volkswagen cc. While driving 75 MPH, the vehicle lost all power and stalled without warning. There were no warning indicators illuminated before the failure. The vehicle was towed to david maus volkswagen (5474 s orange blossom trail, orlando, fl 32839, (407) 412-9080) where it was diagnosed that the fuel pump needed to be replaced. The parts were not available to complete the recall repair. The fuel pump was replaced per a recall in august of 2017. The contact informed the manufacturer that she no longer wanted the vehicle and wanted the dealer to buy it back. The failure mileage was 64,000.

Filed Feb 2, 2018 · Fuel system · FL

The federal safety agency recall number: 17v509. Manufacturer recall number: 20ae. Fuel pump control module. I heard about the recall in august of 2017 and a letter was mailed to me october 2017 about the recall. It has been almost four months since the letter was received and the parts still are not available for vw to correct this. My vehicle has been losing power while the vehicle is in motion which has almost caused vehicle accidents on several occasions. It is a major hazard and very dangerous to myself and others around me when it happens each time and needs to get corrected asap. I'm filing this because the manufacturer (vw) has failed to remedy this safety hazard in a timely manner and they are unable to provide me with a date that it will be resolved. Meanwhile, I drive every day and the risks of an accident increase each and every day due to this problem.

Filed Nov 10, 2017 · Electrical, Engine · 3 miles · AZ

My car has left me stranded twice. It all started when my fuel pump started to leak gas all over my car. Once I got the fuel pump replaced. My vehicle ran fine on my way to the store but when I came back to my car it turned over and let me pull out of my parking spot but then died when I went to put it in drive in the parking lot. I attempted to jump my car but it did not work. I replaced the battery on 10/9/17 and it appeared to solve the issue. On 10/29/17 I drove my car up north to payson. It ran completely fine until I shut it off to go to the creek. When I came back to my car it would not turn over again. I bought a battery and replaced it yet again. This time the battery did not help get the car to turn over the only thing that showed up was an epc light. I left the car over night and came back to it the next day it started up just fine with no epc light. I took it to a repair shop and they were unable to diagnosis anything wrong with the car. I picked my car up on oct 30th. It ran fine with no hesitation up until the morning of 11/10/17. While driving on the freeway my car lost power and would not accelerate. I was able to pull it to the side of the road. My epc light, check engine light, and battery light all came on. The car would not turn over again. I reached out to the dealership and they told me to contact customer care through volkswagen. When I reached out to customer care all they told me was to go back to the dealership and that they can't do anything for me because the recall is not complete. They have no offer of a loaner car or anything while I wait for them to fix the issue. So I'm left with a car that randomly shuts down and loses power from time to time. This is not acceptable.

Filed Sep 6, 2017 · Electrical, Fuel system · 45,000 miles · FL

Tl* the contact owns a 2012 volkswagen cc. The contact received notification of the federal safety agency campaign number: 17v509000 (fuel system, gasoline); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle would crank when attempting to start the vehicle; however, the vehicle would fail to start. The contact had the vehicle towed approximately six times to the volkswagen of panama city dealer (3605 e 15th street, panama city, fl 32404; 850‑252‑4732) where it was diagnosed that the starter and battery needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact replaced the module on the vehicle and the vehicle functioned properly; however, shortly after, the failure recurred. The contact took the vehicle to a certified mechanic at pepboys who tightened the module, causing the vehicle to function properly. While driving approximately 10 MPH, the vehicle suddenly lost power and stalled. The contact had to push the vehicle to the side of the road. After observing the vehicle, the contact realized that the vehicle overheated. The contact cooled the vehicle with coke before being able to continue to drive the vehicle. The manufacturer was made aware of the issue and informed the contact that the repair parts would begin to be issued in october of 2017. The approximate failure mileage was 45,000.

Filed Jun 16, 2016 · Electrical, Engine · 51,000 miles · GA

Tl* the contact owns a 2012 volkswagen cc. While driving 60 MPH, the vehicle lost power. In addition, the accelerator pedal was depressed, but the vehicle failed to move forward. The vehicle was towed to a dealer where it was diagnosed that the cylinder, alternator, battery, and multiple parts needed to be replaced. The vehicle was not repaired. The vehicle was towed to an independent mechanic who confirmed that all the diagnosed parts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 51,000. The VIN was unavailable.

Filed Jan 30, 2016 · Fuel system · 55,700 miles · CA

We were driving in traffic approx. 45 MPH on a highway car lost all power epc light on