2012 Volkswagen CC: engine failure

Filed Sep 10, 2019 · Engine · 86,000 miles · OK

Car stuttered right before I parked in a parking spot turned off car, went in a store came back out and car would not start, just cranks but wont turn over. Timing chain tensioner failure. Loss of 4 cylinder compression. Need complete engine replacement. A known problem with 2.0 turbo engine, dating back to 2008 I have 86000 miles.

Filed Aug 20, 2018 · Engine · 106,000 miles · CA

While driving on the highway, epc and engine waringing signs were on all of sudden. I checked with local repair shop in solvang, ca. They said, they wanted to add 2 quarts of engine oil and check. After then, they said there were loud noise from the engine and then engine died. My car towed to nearby vw dealership. The dealership did diagnostics test and said it needed to be replace an engine.

Filed Jul 21, 2018 · Engine, Fuel system · 94,000 miles · CA

Vehicle was stationary and would not turn on. I took it to two vw services dealership one said I would charge $1800 just to open up and look the other told me it's the timing chain engine lost all compressions new engine is needed. I just paid the car off . No extreme leaks would to have caused this to happen. This is not the first time there are lawsuits about this matter. I called vw headquarters they will do nothing to salvage the damage

Filed May 1, 2018 · Engine · 86,000 miles · TX

On 4/16/18 I was on my way to lunch, I pulled up to an intersection where the lights were flashing. When it was my turn to go, I pushed on the gas pedal and my car died that's when I noticed my car was stalled. Luckily, two gentlemen stopped and pushed out of the way while I was getting ahold of my husband. When my husband arrived we were able to get the car safely off of the road and to his office (which is about a 1/2 mile from where I was). However, when he went to leave later that afternoon my car wouldn't not start but still had power to everything (radio, windows, door locks, seats, etc.). We had to have the car towed to a mechanic where it was determined that the car suffered "catastrophic engine failure" at no fault of my own. It was determined that the engine did not fail due to neglect. Something inside the engine broke - we believe it was the timing chain tensioner. My mechanic has quoted me on 4/27/18 with a quote of almost $10,000 to replace my engine. This quote is for a used engine with 70,000 miles and who's to say that it won't happen again. My current engine has roughly 86,000 miles on it. I have contacted vw and they said there is nothing they can do for as it's outside the warranty of the drivetrain. After doing some research it seems that vw knows about this situation and is still not willing to help.

Filed Apr 2, 2018 · Engine · 146,500 miles · OH

My 17 year old son was driving my 2012 volkswagen cc on wednesday, march 28th around 9 pm when he came up to a red light on a city street and stopped. He thought the car engine stalled. However, the engine died. He was not able to restart the engine and had to push the car out of the roadway into a nearby restaurant parking lot. He called me and explained what happened. We left the car parked overnight and had to car towed to our local dealership the next morning. The dealership called me on friday afternoon to inform me that the timing chain broke in the engine and the engine is shot. My volkswagen cc has approximately 146,500 miles on it. I have always brought it in for service to boardman volkswagen and I even asked the service advisor one time if the "timing belt" needed replaced on that car because they had a coupon that they would hang on the rearview mirror for a 15% off discount. A service technician was walking through the service desk area when I asked the service advisor about the timing belt, and the service technician said "you own the volkswagen cc that I just did the oil change on, correct?." I said yes, and he said "you have a timing chain in that car, so you don't have to ever change the belt, it doesn't have a timing belt". I said ok and thought that I was good. Well, after doing some research now after my engine failure, it seems that a lot of volkswagen owners with 2.0 liter engines have a similar problem as I do. I found online that the timing chain tensioner seems to be faulty in many cases and volkswagen does not want to issue a recall because it would be too costly. I now have to pay anywhere from $4000 to $6000 for my engine to be replaced. I don't believe that a chain in the engine should break unless it was defective. In which case, volkswagen should be willing to cover the cost of the repair. *tt

Filed Mar 15, 2018 · Brakes · 24,000 miles · LA

Tl* the contact owns a 2012 volkswagen cc. The contact purchased the vehicle used and was not advised that there was no warranty. The contact received an unknown recall letter from volkswagen and called walker volkswagen (8933 veterans memorial blvd, metairie, la 70003, (504) 465-2000). The dealer stated that the vehicle had no warranty left and that they would not give him back the full amount that was given to the dealer for the vehicle. While driving 60 MPH, the brake pedal was depressed and the brakes seized without warning. The ABS indicator illuminated prior to the failure. The brakes were replaced once, but the failure recurred a month later. The manufacturer was made aware of the failures. The failure mileage was 24,000.

Filed Nov 8, 2017 · Engine · 121,609 miles · NJ

Volkswagen cc 2012 car started with fuel injectors issues starting at approximately 72k miles. Although, in 2011 they had a warranty extension on this vehicle for the fuel injectors they refused to cover the cost for me. Now, I am told the following by trend motors in denville new jersey - the place I have taken my car to for service, that I need a new engine. The following are trend motors in denville's exact words from service write-up: "check oil pressure:pressure at idle is ok. Road test and recheck warm, ok. Check oil pressure at 1,700 rpms'***failed*** az remove top end and inspect. Found evidence of lack of lubrication at cam shaft. This is causing loss of oil pressure" it has only been 1800 miles since my last visit so I asked trend motors why this was not caught with machinery to indicate a code that this issue was going on and they said a code would not pop up on this type of issue. Basically, I was told the engine oil was leaking in to the engine, so they thought it was the oil pan but it wasn't the oil pan. I had the car towed in to trend motors in denville because an oil can light appeared when I was taking it in to them because an engine light was on too. This same car also had a horn issue where the horn stopping working. I called volkswagen customer service to request a good faith payment and I am waiting for a call back. Volkswagen said there cars have longevity but it is clear they are not as reliable as other cars. I have a toyota prius with 250k miles and the largest cost I received on my toyota was when I replaced all four tires at once. If volkswagen can't go much past the warranty they should be made to say this on their monroney label.

Filed Mar 16, 2017 · Engine · 93,000 miles · CA

Tl* the contact owns a 2012 volkswagen cc. While driving 45 MPH, the check engine indicator illuminated. The vehicle was taken to a dealer where it was diagnosed that the timing belt failed and the engine needed to be replaced. In addition, the vehicle experienced engine failure when the dealer replaced the coils. The manufacturer was made aware of the failure and informed the contact that the vehicle was no longer under warranty. The failure mileage was 93,000.

Filed Apr 29, 2016 · Engine · 57,000 miles · VA

Tl* the contact owns a 2012 volkswagen cc. The contact stated that after the vehicle was started, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the engine failed and needed to be replaced. The vehicle was not repaired. The contact stated that after attempting to leave the dealer, the vehicle failed to start and was towed to an independent mechanic where the engine was replaced. The manufacturer was notified of the failure. The failure mileage was 57,000.