Volkswagen CC engine failure problems

Filed Jun 20, 2023 · Engine · NC

I had to replace the engine coil packs/spark plugs 4 times in the last year. This is not normal and a complaint amongst Volkswagens.

Filed Sep 10, 2019 · Engine · 86,000 miles · OK

Car stuttered right before I parked in a parking spot turned off car, went in a store came back out and car would not start, just cranks but wont turn over. Timing chain tensioner failure. Loss of 4 cylinder compression. Need complete engine replacement. A known problem with 2.0 turbo engine, dating back to 2008 I have 86000 miles.

Filed Oct 17, 2018 · Engine · 62,569 miles · CA

Driving home on the freeway the engine started making abnormal noise (ticking). Called the dealership where I purchased the car and let them know I was bringing it in to be checked out. On the way there the engine stopped running and I pulled over and had it towed to the dealership. Several days later dealership called and told me the timing chain broke and catastrophicly destroyed the engine. Purchased the vehicle certified used with 25,578 miles. At the time of the engine failure it had 62,569 miles. The timing chain that destroyed the engine prematurely failed. I heard about a class action lawsuit settlement in new jersey for this problem and it appeared my make and model vehicle was in the group to be reimbursed for damages. With no other options I had to take money from my retirement savings and replace the engine. After about one month I received a text from the dealership saying they had bad news. Apparently after replacing the engine, they started the car and in two minutes they heard an abnormal knock coming from the engine and told me that the new engine was going to need to be replaced. Now I just found out that my year vehicle 2013 cc vw is not part of the class action lawsuit. All the exact issues I have been reading about have happened to my vehicle. Obviously this defect is not limited to only the vehicles in the class action lawsuit. I purchased this vehicle and paid extra for it because it was certified used. I needed a very reliable commute vehicle to get to work and back home safely. After the dealership having my car for over two months, I was driving a couple days later and the car hesitated at a stop and the service engine light came on. Had it towed back to the dealership and they told me one of the fuel injectors was "acting up". Vwof a knew about this problem and should have recalled the timing chain. Now I have to give them more money!!!

Filed Oct 2, 2018 · Electrical, Engine · 180,000 miles · CA

Vehicle was serviced at 180k by vw dealership; a premium service was selected; engine light came on as I was taking it in; the vehicle previously did turn off while on the highway on its own which then needed to be restarted. The car jerked as if my spark plugs were having issues. Have had to change spark plugs frequently compared to normal wear and tear. I was told it was the air/cam sensor (as a recommendation from the dealership) the car had been running sluggish but normal prior to it getting serviced. The car was ready for pick up and engine light was cleared. Car was driven about 35mi from dealership to place of residence. Car performed normal. Next day went to turn on the vehicle and it would not start. It did start long enough that I could use my own code reader the vehicle had 15 errors according to the reader. I let the car sit for a month before I could tow it to the dealership where it was serviced. Vw is now saying they don't know what is wrong with the vehicle. Camshaft is what they are looking at . Another possibility vw explains is massive engine failure.

Filed Aug 20, 2018 · Engine · 106,000 miles · CA

While driving on the highway, epc and engine waringing signs were on all of sudden. I checked with local repair shop in solvang, ca. They said, they wanted to add 2 quarts of engine oil and check. After then, they said there were loud noise from the engine and then engine died. My car towed to nearby vw dealership. The dealership did diagnostics test and said it needed to be replace an engine.

Filed Jul 21, 2018 · Engine, Fuel system · 94,000 miles · CA

Vehicle was stationary and would not turn on. I took it to two vw services dealership one said I would charge $1800 just to open up and look the other told me it's the timing chain engine lost all compressions new engine is needed. I just paid the car off . No extreme leaks would to have caused this to happen. This is not the first time there are lawsuits about this matter. I called vw headquarters they will do nothing to salvage the damage

Filed Jun 28, 2018 · Engine · 76,000 miles · FL

Vw & audi timing chain tensioner defect ' class action lawsuit. Engine failed due to timing chain tensioner defect. The vehicle was stationary. Went to start vw cc and it had a delayed or slow crank. When the engine started it was vibrating like crazy. Had the car towed to the dealer and a few days later was told that it was the timing had slipped due to the tensioner. I did some research and found out about the class action lawsuit. According to the information presented on carcomplaints.com several bulletins in regards to this issue where sent to the dealers service departments and of course the service manager that I am dealing with has no knowledge of such an issue and has worked at the dealership for many years and it would cost $3000 - $9000 depending on engine damage but most likely need a new engine. The information also states that this could and does happen when the vehicle is moving which could prove to be very dangerous. This needs be investigated and the simple fact that dealers, service departments and vw call center personnel are not aware of this issue and basically deny any kind of liability is extremely unjust.

Filed May 1, 2018 · Engine · 86,000 miles · TX

On 4/16/18 I was on my way to lunch, I pulled up to an intersection where the lights were flashing. When it was my turn to go, I pushed on the gas pedal and my car died that's when I noticed my car was stalled. Luckily, two gentlemen stopped and pushed out of the way while I was getting ahold of my husband. When my husband arrived we were able to get the car safely off of the road and to his office (which is about a 1/2 mile from where I was). However, when he went to leave later that afternoon my car wouldn't not start but still had power to everything (radio, windows, door locks, seats, etc.). We had to have the car towed to a mechanic where it was determined that the car suffered "catastrophic engine failure" at no fault of my own. It was determined that the engine did not fail due to neglect. Something inside the engine broke - we believe it was the timing chain tensioner. My mechanic has quoted me on 4/27/18 with a quote of almost $10,000 to replace my engine. This quote is for a used engine with 70,000 miles and who's to say that it won't happen again. My current engine has roughly 86,000 miles on it. I have contacted vw and they said there is nothing they can do for as it's outside the warranty of the drivetrain. After doing some research it seems that vw knows about this situation and is still not willing to help.

Filed Apr 2, 2018 · Engine · 146,500 miles · OH

My 17 year old son was driving my 2012 volkswagen cc on wednesday, march 28th around 9 pm when he came up to a red light on a city street and stopped. He thought the car engine stalled. However, the engine died. He was not able to restart the engine and had to push the car out of the roadway into a nearby restaurant parking lot. He called me and explained what happened. We left the car parked overnight and had to car towed to our local dealership the next morning. The dealership called me on friday afternoon to inform me that the timing chain broke in the engine and the engine is shot. My volkswagen cc has approximately 146,500 miles on it. I have always brought it in for service to boardman volkswagen and I even asked the service advisor one time if the "timing belt" needed replaced on that car because they had a coupon that they would hang on the rearview mirror for a 15% off discount. A service technician was walking through the service desk area when I asked the service advisor about the timing belt, and the service technician said "you own the volkswagen cc that I just did the oil change on, correct?." I said yes, and he said "you have a timing chain in that car, so you don't have to ever change the belt, it doesn't have a timing belt". I said ok and thought that I was good. Well, after doing some research now after my engine failure, it seems that a lot of volkswagen owners with 2.0 liter engines have a similar problem as I do. I found online that the timing chain tensioner seems to be faulty in many cases and volkswagen does not want to issue a recall because it would be too costly. I now have to pay anywhere from $4000 to $6000 for my engine to be replaced. I don't believe that a chain in the engine should break unless it was defective. In which case, volkswagen should be willing to cover the cost of the repair. *tt

Filed Mar 15, 2018 · Brakes · 24,000 miles · LA

Tl* the contact owns a 2012 volkswagen cc. The contact purchased the vehicle used and was not advised that there was no warranty. The contact received an unknown recall letter from volkswagen and called walker volkswagen (8933 veterans memorial blvd, metairie, la 70003, (504) 465-2000). The dealer stated that the vehicle had no warranty left and that they would not give him back the full amount that was given to the dealer for the vehicle. While driving 60 MPH, the brake pedal was depressed and the brakes seized without warning. The ABS indicator illuminated prior to the failure. The brakes were replaced once, but the failure recurred a month later. The manufacturer was made aware of the failures. The failure mileage was 24,000.