Volkswagen CC steering lock-up problems

Filed Nov 2, 2017 · Airbags, Electrical · CA

Tl* takata recall. The contact owns a 2009 volkswagen cc. While driving 45 MPH, the vehicle stalled without warning. The vehicle was able to restart after unknown attempts. The contact mentioned that the failure occurred on two occasions. The vehicle was taken to vacaville volkswagen (21 orange dr, vacaville, ca 95687) where it was diagnosed that unknown parts needed to be replaced. The vehicle was repaired. In addition, the contact stated that there was a loss of power while driving various speeds. The vehicle was taken to the same dealer, but was not diagnosed due to the cost. The vehicle was not repaired. The contact experienced another failure where the steering wheel seized while driving. The vehicle was not taken to a dealer or repaired for the failure. The VIN was included in the federal safety agency campaign numbers: 17v509000 (fuel system, gasoline) and 16v078000 (air bags). The manufacturer was notified of the failure and stated that the vehicle was out of warranty. The manufacturer did not offer further assistance. The failure mileage was unknown. Vin tool confirms parts not available and parts distribution disconnect.

Filed Nov 12, 2015 · Steering · 82,992 miles · CA

Tl* the contact owns a 2010 volkswagen cc. When ignition was turned to the on position, the steering wheel seized without warning. The vehicle was taken to the dealer where it was diagnosed that the steering rack failed and needed to be repaired. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 82,992.

Filed Oct 12, 2015 · Engine, Steering · 90,800 miles · GA

On multiple occasions, vehicle failed to start, but displayed a "steering wheel lock defective" alert. When key is removed and replaced in the ignition, it will then start. In addition, the engine is now in need of replacement due to oil running low. The vehicle was maintained on its regular 10,000 mile schedule and did not give any warnings or alerts. It altogether failed to start and gave only a shaking/rattling noise when trying to crank. In all instances, the vehicle was stationary.

Filed Oct 7, 2015 · Steering · VA

Receiving a steering lock msg when attempting to start the car , recently received a recall notice and when called to obtain additional information the service techs advised it would cost 122.71 to run the diagnosis. When I protested I was advised that the recall did not have anything to do with the steering column but a spring in the steering which would not cause this error! I'm not sure how they run their business but if a recall is involving a steering column lock and the customer is receiving a error regarding the steering column lock failure, shouldn't the dealer be responsible for the diagnosis and if it turned out to be something completely different the customer to be alerted and provided repair options if needed? Then the rep calling me back is fumbling on her statement to attempt to assure me that my issue is not exactly what the recall is...how would she know if the recall is regarding a steering column issue and I am receiving a steering column failure message? Would a diagnostic test need to be run? Checkered flag volkswagen of va beach really should be responsible for this type of diagnosis

Filed Mar 18, 2015 · Electrical, Steering · 77,000 miles · MA

When attempting to start the vehicle, placing the key into the ignition, there is a delayed start, or no start condition. A message appears in the vehicle display screen "defective steering column lock". The vehicle is disabled and unable to start. This is an unsafe condition for manual transmission vehicles, if stalling occurs while in an intersection, and the operator is unable to re-start the engine, and the steering wheel locks.

Filed Dec 18, 2014 · Steering · 49,000 miles · MD

Tl* the contact owns a 2011 volkswagen cc. The contact stated that while driving at approximately 25 MPH, the vehicle stalled as the steering wheel lock defective warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the steering module needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 49,000. The VIN was not available.

Filed Dec 15, 2014 · Steering · 38,600 miles · NY

While turning onto a major intersection, a red steering wheel light popped up on my dash display and the steering wheel locked immediately... It took a great deal of strength to get my car to safety in a parking lot before the steering wheel could not be moved at all. Contacted the dealership I bought it from as I only had the car for 2 days.

Filed Dec 16, 2013 · Steering · 51,000 miles · SC

Steering locked up and was unable to control car while in motion. According to dealership the motor that controls steering locked up. Was not able to turn steering wheel at all while in motion.

Filed Mar 3, 2010 · Steering · 5,620 miles · CA

Steering wheel locked one time. Turned off engine and, when restarted car, steering worked fine. Took car to dealership and they replaced the rack and pinion.

Filed Jun 17, 2009 · Engine · 2,435 miles · WA

While driving the car it will all of a sudden just die. The brake will work to stop the vehicle and the steering locks out after the car is stopped. But after it dies you can restart the vehicle. The car has been to the dealership four times now for the same issue. The computers in the car don't leave a fault code and they still cannot figure out what the issue is but I keep being placed in the vehicle saying that it is running to manufacture specs.