2010 Volkswagen CC: engine failure

Filed Oct 2, 2018 · Electrical, Engine · 180,000 miles · CA

Vehicle was serviced at 180k by vw dealership; a premium service was selected; engine light came on as I was taking it in; the vehicle previously did turn off while on the highway on its own which then needed to be restarted. The car jerked as if my spark plugs were having issues. Have had to change spark plugs frequently compared to normal wear and tear. I was told it was the air/cam sensor (as a recommendation from the dealership) the car had been running sluggish but normal prior to it getting serviced. The car was ready for pick up and engine light was cleared. Car was driven about 35mi from dealership to place of residence. Car performed normal. Next day went to turn on the vehicle and it would not start. It did start long enough that I could use my own code reader the vehicle had 15 errors according to the reader. I let the car sit for a month before I could tow it to the dealership where it was serviced. Vw is now saying they don't know what is wrong with the vehicle. Camshaft is what they are looking at . Another possibility vw explains is massive engine failure.

Filed Feb 14, 2018 · Engine · 113,709 miles · CT

Out of no where my vehicle bucked and lost power. I was able to pull over and the engine failed to start. The vehicle was towed to my local vw dealership and diagnosed as a faulty timing chain tensioner. The repair would cost about $6500. Upon my research, I discovered that this is a pretty common issue among the 2008-2013 tsi 2.0t engines. Over the years, dealerships had been made aware of the issue through technical service bulletins. Vw had failed to let the customer know about it or issue a recall and now I am stuck with a vehicle that doesn't run and can't afford to pay the outrageous amount to get it fixed.

Filed Dec 18, 2017 · Engine · 80,000 miles · TX

Tl* the contact owns a 2010 volkswagen cc. While driving, the check engine indicator illuminated and the vehicle stalled. The vehicle was towed to clay cooley volkswagen richardson (300 n central expy, richardson, tx 75080, (469) 998-4700) where it was diagnosed that the tensioner chain fractured and the engine needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was then taken back to the dealer where it was diagnosed that the radiator rack needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was then taken to an independent mechanic where it was diagnosed that the engine failed because the tensioner chain fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was notified and did not assist. The approximate failure mileage was 80,000.

Filed Nov 6, 2017 · Engine · 64,500 miles · PA

My volkswagen cc is a 2010 with under 65,000 miles on it and the timing chain tensioner failed. It broke off and actually cracked the head so that I need to put in a new engine to have a working vehicle again. This is going to cost me $4500 for a car that is not even 5000 miles over the warranty period. I bought this car 3 years ago and have only put 30,000 miles on it. All of the maintenance has been done at the dealership at a costly rate too. It does not seem like an engine should catastrophically fail with this few miles.

Filed Jun 29, 2016 · Engine · 85,000 miles · FL

The engine began to stall while stopped at a traffic light and the battery light illuminated. I restarted the engine and continued. The engine failed again on the highway at full speed, total loss of power. This time the battery, check engine and epc indicators illuminated. Vechicle would no longer turn over and was towed to vw dealership. It has been diagnosed that the chain tensioner failed, causing the timing chain to lose position throwing the camshaft, rods and pistons out of sync resulting in total engine failure. My vechicle only has approximately 85k miles and there is no scheduled maintenance for the timing chain in the service manual until 120k miles. It's also unheard of for an engine of that mileage to lose timing while running and that it gave no prior warning to the impending failure.

Filed Nov 12, 2015 · Steering · 82,992 miles · CA

Tl* the contact owns a 2010 volkswagen cc. When ignition was turned to the on position, the steering wheel seized without warning. The vehicle was taken to the dealer where it was diagnosed that the steering rack failed and needed to be repaired. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 82,992.

Filed Oct 15, 2015 · Engine · 118,000 miles · GA

While driving on interstate at speed at 65-70 MPH with a tractor trailer in my rear and other automobiles to my right and left, the car stopped running and the engine service light illuminated. I was able to avoid a collision and drifted to the right of interatate 75. I called the dealer who sold me the car, o'steen vw of jacksonville, fl and spoke with my regulate service technician who advised me that my car had jumped time and for me to have it towed to the dealership. My insurance would only tow to nearest repair facility which would have been tifton, ga so my husband towed to our home in blackshear, ga. I could have been killed as well as others. There was no warning. The vehicle www confirmed to have timing chain failure that resulted in destruction of all cylinders and complete engine failure. Dealer refused to repair and failed to disose that a tsb (the federal safety agency # 10045560) relative to this defect was issued in july of 2012 prior to the certification of the vehicle I purchaed in dec of 2012.

Filed Apr 14, 2015 · Steering · 56,000 miles · FL

Tl* the contact owns a 2010 volkswagen cc. While driving approximately 40 MPH, a popping noise emitted from the steering column and the steering wheel slightly seized. The steering wheel began to turn independently. The contact continued to drive with force being applied to the steering wheel. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 56,000.