2010 Volkswagen CC: complete transmission failure

Filed Mar 5, 2018 · Transmission · 80,000 miles · OR

A heavy jerk and bag when the transmission shifts between 1st-3rd gears. Transmission disengages while moving but particularly in stop and go traffic. Vehicle needs to be completely shut down and restarted in order for the transmission to become fully operational again. There is also a hesitation or time lag when shifting from park to reverse before the transmission engages. The vehicle has an automatic dsg transmission. I am not the only owner of a 2010 cc that has been experiencing this problem. I contacted the vehicle manufacturer and I was told that the company's position was to do nothing. This vehicle has 2-3 other recalls on it as well. This is a mechanic issue that can occur at any moment and possess potential hazards when in motion in any driving condition (highway or street). I was told by dealership repair center that the car requires a brand new transmission costing upwards of $5,000. As stated this is a manufacturing issue and research indicates that many other owners of this type of vehicle have had the same mechanical issue with the end result of having to replace the transmission. You ask when this happened, however, it is not a particular date but continuous.

Filed Oct 2, 2017 · Acceleration, Transmission · VA

The engine light is on in my vehicle and I found out there is an unexpected mechanical gear disengagement (trouble code p2711). The dealership quoted $2,400 suggesting me to replace clutch packs, after I spent $140 simply for diagnosis. I saw that vw used to provide a safety recall and extended warranty for dsg transmission for certain models in 2007 to 2010. I also found online that there are many reported dsg-related failures. I, just as many vw owners do, have experienced delays at shift points, causing erratic shifting, jerking, long stall pauses, clutch slipping, surging in forward and reverse, etc. While the car is either accelerating, passing or cruising. However, my 2010 vw cc (55k mileage) is not under this extended warranty. I think it's very ridiculous, since I've taken good care of my vehicle, but have already experienced 3 safety recall (including takata recall and fuel pump recall), and this time they refuse to reimburse my costs incurred by their commonly-known dangerous transmission failure. I'm already hugely influenced by this model's safety recalls, and don't want to pay $2400 for their design defects. Even if I repair it at my own expense, it's hard to say such a bad transmission will not cause other danger or trouble in the future. If this is the same dsg transmission that's reported to be troublesome, their warranty/recall should be fairly provided to all influenced vehicles. Thank you for your time!

Filed Jul 13, 2016 · Transmission · 84,000 miles · PA

I own a 2010 volkswagen cc with a dsg transmission. While the vehicle is in park, it shifts independently from drive to neutral. It has happened several times, including while driving on the highway. The dealer failed to diagnose the problem and simply recommended I replace the transmission. At a cost of $5400. I escalated the issue with vw of america and they were no help . They agreed that they are unable to diagnose the case and that only remedy is a new transmission . . I think this is a vw dsg transmission coverup, just like tdi emmissions car has approximately 84,000 miles

Filed Feb 4, 2014 · Transmission · 80,108 miles · AL

Dsg transmission failed to engage in reverse gear multiple times. It typically seems to only occur when forward and reverse are selected multiple times before turning off ignition. Experienced one instance in which transmission would not shift past first gear, even in manual mode and which did not recur since. Multiple incidents of no reverse activation. Once the car is turned off and turned back on, the reverse gear engages. It sounds as if it takes multiple attempts for reverse to engage upon restarting the engine.

Filed Nov 3, 2010 · Transmission · 20 miles · FL

When car is cold, acceleration-stopping is fine. After engine is warm, take foot off brake and car lunges forward two or more times. When accelerate, there is slight hesitation then it clunks and proceeds forward, throwing passenger heads backwards. Mentioned problem to dealer at first oil change, but was told that's just the way the new transmission operates. Waiting to see if recall issued before next oil change. Love car but lunging and hesitation is dangerous!