2010 Volkswagen CC: jerking or lurching

Filed Oct 2, 2018 · Electrical, Engine · 180,000 miles · CA

Vehicle was serviced at 180k by vw dealership; a premium service was selected; engine light came on as I was taking it in; the vehicle previously did turn off while on the highway on its own which then needed to be restarted. The car jerked as if my spark plugs were having issues. Have had to change spark plugs frequently compared to normal wear and tear. I was told it was the air/cam sensor (as a recommendation from the dealership) the car had been running sluggish but normal prior to it getting serviced. The car was ready for pick up and engine light was cleared. Car was driven about 35mi from dealership to place of residence. Car performed normal. Next day went to turn on the vehicle and it would not start. It did start long enough that I could use my own code reader the vehicle had 15 errors according to the reader. I let the car sit for a month before I could tow it to the dealership where it was serviced. Vw is now saying they don't know what is wrong with the vehicle. Camshaft is what they are looking at . Another possibility vw explains is massive engine failure.

Filed Mar 31, 2018 · 89,000 miles · CA

I both my 2010 vw cc in 2017 and a year ago and I'm heaving jerking or bucking during stop and go or a delay in power when stepping on gas pedal. It's gotten to the point that I really hate stop and go traffic; I feel like I'm driving an old car with issues at the mechanization unit or at the automatic transmission. I knew it's about an issues at the mechatronic unit valve. It bucks and shakes like it's about to stall. I'm finding myself reluctant about having passengers in the car because of sheer embarrassment. It is also very problematic for maneuvering and parking the car because it can be dangerous and even cause accidents. It happens mainly in stop and go when parking/traffic. How serious does the problem need to be fixed in order for the dealership to replace the unit as a recall? Best regards.

Filed Mar 5, 2018 · Transmission · 80,000 miles · OR

A heavy jerk and bag when the transmission shifts between 1st-3rd gears. Transmission disengages while moving but particularly in stop and go traffic. Vehicle needs to be completely shut down and restarted in order for the transmission to become fully operational again. There is also a hesitation or time lag when shifting from park to reverse before the transmission engages. The vehicle has an automatic dsg transmission. I am not the only owner of a 2010 cc that has been experiencing this problem. I contacted the vehicle manufacturer and I was told that the company's position was to do nothing. This vehicle has 2-3 other recalls on it as well. This is a mechanic issue that can occur at any moment and possess potential hazards when in motion in any driving condition (highway or street). I was told by dealership repair center that the car requires a brand new transmission costing upwards of $5,000. As stated this is a manufacturing issue and research indicates that many other owners of this type of vehicle have had the same mechanical issue with the end result of having to replace the transmission. You ask when this happened, however, it is not a particular date but continuous.

Filed Nov 28, 2017 · Acceleration, Electrical · 100,000 miles · FL

When either slowing down or coming to a stop my car starts jerking , I attempt to accelerate and I cannot , my car seems to going into a neutral state. The drive (d) gear flashes so I am stuck. I have to put my car into park (p) turn off my car in the middle of traffic then turn it back on to drive. Also, if I am in the drive (d) gear and I need to go in reverse (r) I have to put into park (p) then turn it off and then move into the reverse (r) gear. This started happening intermittently, I took it to vw and they didn't see anything wrong with it. I took it to the local o'reillys and they saw a p2711 code, I took it to a local transmission repair and they told me they get a lot of these complaints and suggested I report it to you.I I also called the vw dealership in tallahassee fl where I purchased my car they told me it could cost anywhere from $5000 to $1100 to fix. In my research I saw the same thing happened in australia where a lady died because the gear shifted from drive into neutral while she was driving. I am afraid for my safety and my daughters who ride with me. Vw needs to recall the dsg transmission and implement a fix.

Filed Oct 2, 2017 · Acceleration, Transmission · VA

The engine light is on in my vehicle and I found out there is an unexpected mechanical gear disengagement (trouble code p2711). The dealership quoted $2,400 suggesting me to replace clutch packs, after I spent $140 simply for diagnosis. I saw that vw used to provide a safety recall and extended warranty for dsg transmission for certain models in 2007 to 2010. I also found online that there are many reported dsg-related failures. I, just as many vw owners do, have experienced delays at shift points, causing erratic shifting, jerking, long stall pauses, clutch slipping, surging in forward and reverse, etc. While the car is either accelerating, passing or cruising. However, my 2010 vw cc (55k mileage) is not under this extended warranty. I think it's very ridiculous, since I've taken good care of my vehicle, but have already experienced 3 safety recall (including takata recall and fuel pump recall), and this time they refuse to reimburse my costs incurred by their commonly-known dangerous transmission failure. I'm already hugely influenced by this model's safety recalls, and don't want to pay $2400 for their design defects. Even if I repair it at my own expense, it's hard to say such a bad transmission will not cause other danger or trouble in the future. If this is the same dsg transmission that's reported to be troublesome, their warranty/recall should be fairly provided to all influenced vehicles. Thank you for your time!

Filed Jul 21, 2017 · Transmission · 99,300 miles · FL

After coming to a stop, when foot is removed from the brake, the car dangerously lurches forward, sometimes several times before normal driving can continue. This problem was documented by vw and they extended the warranty/fix up to 10 years/100,000 for some vehicles (appears manufactured up to 2009?). They would not cover this vehicle under the special extended warranty.

Filed Jul 18, 2017 · Airbags, Engine · NY

Hello, I bought this car 2 months ago , mileage 89000 .problem with a gearbox dsg, on the website I got this ; volkswagen has announced a program to help owners of vw and audi vehicles equipped with the company’s dual-clutch dsg transmissions. After a flurry of complaints to the federal safety agency, vw will replace components inside the transmission. Issues apparently stemmed from faulty temperature sensors that would force the dsg boxes into neutral, often while owners were driving. Vw will replace the components and offer loaner cars during the repairs. Owners who have already paid out-of-pocket for the fix will be reimbursed. The company will also apply a 10-year, 100,000-mile transferrable warranty to the dsg transmissions. But when I talk to vw dealer brooklyn thay told me goodbye, you have recall from airbag. And we dont care about your dsg problem although it was said the company will also apply a 10-year, 100,000-mile transferrable warranty to the dsg transmissions. 1. Takata recall 2. Dsg transmission, delay, jerks on the rear gear. Mechatronic always overheat. When turning on the rear gear it does not turn on very large engine rmp and then quckly turns on, I find it very dangerous, because I do not know if the rear gear is turned on at all volkswagen recently initiated a recall on 2009-10 vws and audis equipped with its high-performance direct shift gearbox (dsg) transmissions. Vw said it would repair or replace the components in the transmissions at no charge to the vehicles’ owners. And vw will reimburse customers who have already repaired the transmission on their own. But dealer vw USA sad this is not true / only some recall dsg can get free repaired.

Filed Jun 19, 2017 · Transmission · 62,000 miles · CA

The car will jerk at low gears. The transmission will jam when going from 'drive' to any other gear. When transmission jams, car acts like if it was in neutral, the "d" for drive starts flashing on the dashboard and the car wont move. The transmission will sometimes jam on first gear and wont shift up or down. I must turn off and on the car for the transmission to start working again. The issues always happen at low speeds or when going from drive to reverse.

Filed Feb 2, 2017 · Transmission · 78,000 miles · CA

I purchased this vehicle as a certified pre-owned in 4/2013 at which time it had 44423 miles on it. I have had all required maintenance, recalls and repairs performed at the dealership that I purchased from. Now after 3.5 years of owning the vehicle and only putting 31,577 miles on it, the car wouldn't engage when trying to park. When parallel parking, I put the car in reverse and it makes a noise like it is trying to go into reverse and if it won't engage the "r" starts flashing and the check engine light comes on. I have to place the vehicle in park (the "p" will then flash) and turn it off and turn it on and then it will work. Usually after driving the car 3 times or so the check engine light turns off and clears, but then a day or so later the same thing happens. This happened least 3 times a week. I took it to the dealership and repair performed to correct complaints was (1) replacement of the dual clutch pack which required the removal and re-install of my transmission which cost me $2,600.00. I believe the dsg transmission is faulty. Now after the car has been repaired, I am still having problems with the transmission jerking while going from 2nd to 3rd gear while driving on the freeway. I have owned 3 previous volkswagens and customer care was one of the reasons that brought me back to these cars. Unfortunately, customer care is pretty much non-existent now. I am really disappointed. Also, I have had the clock spring malfunction 3 times, which is 1 of the 2 recalls for this vehicle. This issue with the transmission needs to be investigated.

Filed Feb 15, 2016 · Transmission · 75,595 miles · MD

Automatic transmission lurches/clunks when starting from a stopped position. This presents a safety issue as it can accelerate for a short period without the ability to stop the car. From internet research, this is a common a important safety issue with vw dsg transmissions. Literally 100s of complaints online. Please, please research this issue. Vw claims the car is "operating in spec" - anyone driving with me in the car is shocked and wonders what is wrong with the car. This happens all the time, but there are occasions when is goes away.

Filed Jan 1, 2015 · Acceleration, Engine · 71,000 miles · AL

As I began to accelerate, the car started jerking and there was hesitation in acceleration. Additionally, the car failed to reverse when put in gear.

Filed Dec 17, 2014 · Transmission · 31,000 miles · MN

Tl* the contact owns a 2010 volkswagen cc. The contact stated that while driving at various speeds, there was a sudden decrease in speed and the vehicle failed to accelerate as the gear selector warning light flashed. The vehicle was taken to the dealer, who diagnosed that the mechatronic control unit needed to be replaced. The vehicle was repaired but the failure reoccurred approximately 10,000 miles after the repair. The contact also stated that while driving at various speeds, the vehicle shifted hard and jerked. The contact referenced the federal safety agency action number: pe09035(power train). The failure mileage was 31,000.