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Volkswagen CC jerking problems

31 of the 983 owner complaints about the Volkswagen CC describe jerking or lurching, most of them for the 2010 model year.

owner complaints
31
worst model year
2010
typical repair cost reported
$2,400
typical mileage
62,000
Is there a fix? No recall or service bulletin covers this area of the car yet.

By model year

  • 2014
    1
  • 2013
    3
  • 2012
    2
  • 2011
    1
  • 2010
    23
  • 2009
    1

What owners say

Filed Mar 20, 2019 · Electrical, Engine · 103,000 miles · MD

Vehicle keeps misfiring. Check engine light remains on. Epc light comes on periodically after fuel pump was replaced. While driving car jerks and check engine light begins to flash. Lots of wear to tires within a few thousand miles. Breaks must be push on hard to stop. The dealership said the only thing that was wrong was a code for carbon buildup. Dealership would not provide code just a price of $1000. Spark plugs and coils were changed before purchasing vehicle. I'm certain the fuel pump was not changed. The vehicle uses 1/8 of a tank to warm up.

Filed Oct 2, 2018 · Electrical, Engine · 180,000 miles · CA

Vehicle was serviced at 180k by vw dealership; a premium service was selected; engine light came on as I was taking it in; the vehicle previously did turn off while on the highway on its own which then needed to be restarted. The car jerked as if my spark plugs were having issues. Have had to change spark plugs frequently compared to normal wear and tear. I was told it was the air/cam sensor (as a recommendation from the dealership) the car had been running sluggish but normal prior to it getting serviced. The car was ready for pick up and engine light was cleared. Car was driven about 35mi from dealership to place of residence. Car performed normal. Next day went to turn on the vehicle and it would not start. It did start long enough that I could use my own code reader the vehicle had 15 errors according to the reader. I let the car sit for a month before I could tow it to the dealership where it was serviced. Vw is now saying they don't know what is wrong with the vehicle. Camshaft is what they are looking at . Another possibility vw explains is massive engine failure.

Filed Jul 5, 2018 · Engine, Fuel system · 90,000 miles · TX

Tl* the contact owns a 2012 volkswagen cc. The contact stated that the vehicle jerked and stalled without warning. The vehicle was taken to a local dealer (autobahn volkswagen fort worth, 2810 white settlement rd, fort worth, tx 76107, (866) 480-0764) where it was diagnosed that the fuel pump control module needed to be replaced. The vehicle was repaired; however, the failure recurred. The local dealer was not contacted again for diagnostic testing or repairs. The manufacturer was not notified. The failure mileage was 90,000.

Filed Apr 21, 2018 · Electrical, Engine · AL

The car is stalling upon accelerating while in motion and at a stop it jerks back and forth. The car shakes when accelerating and putters even when the car is stationary.

Filed Mar 31, 2018 · 89,000 miles · CA

I both my 2010 vw cc in 2017 and a year ago and I'm heaving jerking or bucking during stop and go or a delay in power when stepping on gas pedal. It's gotten to the point that I really hate stop and go traffic; I feel like I'm driving an old car with issues at the mechanization unit or at the automatic transmission. I knew it's about an issues at the mechatronic unit valve. It bucks and shakes like it's about to stall. I'm finding myself reluctant about having passengers in the car because of sheer embarrassment. It is also very problematic for maneuvering and parking the car because it can be dangerous and even cause accidents. It happens mainly in stop and go when parking/traffic. How serious does the problem need to be fixed in order for the dealership to replace the unit as a recall? Best regards.

Filed Mar 5, 2018 · Transmission · 80,000 miles · OR

A heavy jerk and bag when the transmission shifts between 1st-3rd gears. Transmission disengages while moving but particularly in stop and go traffic. Vehicle needs to be completely shut down and restarted in order for the transmission to become fully operational again. There is also a hesitation or time lag when shifting from park to reverse before the transmission engages. The vehicle has an automatic dsg transmission. I am not the only owner of a 2010 cc that has been experiencing this problem. I contacted the vehicle manufacturer and I was told that the company's position was to do nothing. This vehicle has 2-3 other recalls on it as well. This is a mechanic issue that can occur at any moment and possess potential hazards when in motion in any driving condition (highway or street). I was told by dealership repair center that the car requires a brand new transmission costing upwards of $5,000. As stated this is a manufacturing issue and research indicates that many other owners of this type of vehicle have had the same mechanical issue with the end result of having to replace the transmission. You ask when this happened, however, it is not a particular date but continuous.

Filed Nov 28, 2017 · Acceleration, Electrical · 100,000 miles · FL

When either slowing down or coming to a stop my car starts jerking , I attempt to accelerate and I cannot , my car seems to going into a neutral state. The drive (d) gear flashes so I am stuck. I have to put my car into park (p) turn off my car in the middle of traffic then turn it back on to drive. Also, if I am in the drive (d) gear and I need to go in reverse (r) I have to put into park (p) then turn it off and then move into the reverse (r) gear. This started happening intermittently, I took it to vw and they didn't see anything wrong with it. I took it to the local o'reillys and they saw a p2711 code, I took it to a local transmission repair and they told me they get a lot of these complaints and suggested I report it to you.I I also called the vw dealership in tallahassee fl where I purchased my car they told me it could cost anywhere from $5000 to $1100 to fix. In my research I saw the same thing happened in australia where a lady died because the gear shifted from drive into neutral while she was driving. I am afraid for my safety and my daughters who ride with me. Vw needs to recall the dsg transmission and implement a fix.

Filed Oct 2, 2017 · Acceleration, Transmission · VA

The engine light is on in my vehicle and I found out there is an unexpected mechanical gear disengagement (trouble code p2711). The dealership quoted $2,400 suggesting me to replace clutch packs, after I spent $140 simply for diagnosis. I saw that vw used to provide a safety recall and extended warranty for dsg transmission for certain models in 2007 to 2010. I also found online that there are many reported dsg-related failures. I, just as many vw owners do, have experienced delays at shift points, causing erratic shifting, jerking, long stall pauses, clutch slipping, surging in forward and reverse, etc. While the car is either accelerating, passing or cruising. However, my 2010 vw cc (55k mileage) is not under this extended warranty. I think it's very ridiculous, since I've taken good care of my vehicle, but have already experienced 3 safety recall (including takata recall and fuel pump recall), and this time they refuse to reimburse my costs incurred by their commonly-known dangerous transmission failure. I'm already hugely influenced by this model's safety recalls, and don't want to pay $2400 for their design defects. Even if I repair it at my own expense, it's hard to say such a bad transmission will not cause other danger or trouble in the future. If this is the same dsg transmission that's reported to be troublesome, their warranty/recall should be fairly provided to all influenced vehicles. Thank you for your time!

Filed Sep 6, 2017 · Airbags, Fuel system · 29,874 miles · TX

Tl* takata recall. The contact owns a 2013 volkswagen cc. The contact received notification of the federal safety agency campaign numbers: 17v509000 (fuel system, gasoline) and 16v078000 (air bags); however, the parts for the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. When attempting to accelerate the vehicle, it revved and jerked before accelerating forward. The dealer (momentum volkswagen of clear lake, located at 15100 gulf freeway houston, tx 77034; 281‑848‑5600) informed the contact that the parts were not available. The manufacturer was not made aware of the issue. The approximate failure mileage was 29,874. Vin tool confirms parts not available and parts distribution disconnect. The consumer stated the vehicle was repaired.

Filed Jul 21, 2017 · Transmission · 99,300 miles · FL

After coming to a stop, when foot is removed from the brake, the car dangerously lurches forward, sometimes several times before normal driving can continue. This problem was documented by vw and they extended the warranty/fix up to 10 years/100,000 for some vehicles (appears manufactured up to 2009?). They would not cover this vehicle under the special extended warranty.

Related recalls

No recalls on record for this model year.

Questions about the Volkswagen CC jerking

Which Volkswagen CC years have jerking or lurching problems?

The model years with the most reports are 2010 (23 complaints), 2013 (3 complaints) and 2012 (2 complaints).

How much does it cost to fix jerking or lurching on the Volkswagen CC?

Owners who mentioned a price put the repair at about $2,400 (median of 7 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.

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