Volkswagen CC misfire problems

Filed Dec 3, 2020 · Engine · 106,000 miles · VA

Flashing check engine light; epc light; car shaking; power loss; engine misfire. Vehicle was moving around 50mph at the time.

Filed Mar 20, 2019 · Electrical, Engine · 103,000 miles · MD

Vehicle keeps misfiring. Check engine light remains on. Epc light comes on periodically after fuel pump was replaced. While driving car jerks and check engine light begins to flash. Lots of wear to tires within a few thousand miles. Breaks must be push on hard to stop. The dealership said the only thing that was wrong was a code for carbon buildup. Dealership would not provide code just a price of $1000. Spark plugs and coils were changed before purchasing vehicle. I'm certain the fuel pump was not changed. The vehicle uses 1/8 of a tank to warm up.

Filed Nov 17, 2018 · Engine · 50,000 miles · MI

The car has 50,000 miles on it and one day I started the car in the morning and it was quite as it should be then it started it to misfiring and start to shut off. I took it to the mechanic and the dealer, they both confirmed that the timing belt needs to be replaced and I shouldn't be starting the car until I get it fixed. I can not believe that this major problem will occur on a car that has a low mileage like mine.

Filed Jun 21, 2018 · Engine · 150,000 miles · IA

When turning corners, check engine light would flash on and engine would sometimes misfire. I took it in to the vw dealership to look at it for the second time. They performed diagnostics and then went to pull the vehicle out of shop and it would not start. They determined the timing chain slipped. Thankful that this did not happen while driving as it would have been very dangerous. The dealership must dismantle the engine to determine root cause and price for proper repairs, which they are estimating as $2,000 to $5,000 - which is more than the car is worth. We took great care of this car including servicing as recommended. It had 150k miles, but we should have been able to drive this car for many more miles. Vw should have issued a bulletin for servicing this known issue and we would not have been forced to buy a new vehicle, moreover, they should have issued a recall as this could be fatal if it went out while driving.

Filed Mar 27, 2018 · Engine · 83,000 miles · OH

Timing chain malfunction: I was coming to a stop at a traffic light in downtown columbus and my check engine light came on and then started flashing and my car started to make a sound like something misfired. I tried to accelerate when the light turned green and the engine turned off. I tried restarting my engine and it barely started and continued to rattle and shake like something again was misfiring and turned off again. I tried to restart again and it barely restarted and I tried hitting gas a little harder to get out of the intersection and was able to get it to finally make my turn and pull off to the side of the road. Luckily, there was a volkswagen/audi shop called "motorkars" less than a mile away so I dorve my car there while the engine stalled 2 more times. In hindsight, I should have called a tow after the initial engine mishap but since I was so close I figured it would be safe enough to get to the shop. Once I got there, they informed me that my timing belt had broken and due to this, there is a potential for internal engine damage to the cylinders. They are doing test as we speak and have said they have seen a ton of these issues lately with cars with the same engine (2.0l gas tsi engine.) the shop told me they have came out with better parts as the standard issued parts were not up to par and the timing belt should usually last the entire life of the car, yet they see them malfunctioning right around 60k-100k miles. The original timing belt vw has in these engines are ineffective and should be recalled as it is dangerous to have on the road in any car.

Filed Jan 19, 2018 · Engine · 100,000 miles · MO

After getting to the 100,000 mile marker. My car begin to have a rough idle from the engine bay that could also be felt from within the car. I then took my car to the dealership in which they said it was misfiring and needed new spark plugs and coils. After paying for that I pick my car up from the dealership only to find out the engine light came back on once getting home. A couple weeks after that my engine started misfiring yet again we're even a worse engine rock. Finally got it into the dealership and they told me it's a bad tensioner chain and also that my engine has been affected by that. I would think they would have known the issue was that instead of the spark plugs and coil packs. Now my engine is a goner and I'm left with a car payment with no vehicle due to the faulty chain tensioner. I believe that if they would have fixed the problem when I took it in then they could have seen my engine from blowing. All they did was did a patch up with spark plugs and coils

Filed Jan 2, 2018 · Engine, Transmission · 67,855 miles · CA

While traveling on the freeway in san diego, my car started shaking and losing power. Then the epc & check engine lights turned on, on the dashboard. I was barely able to pull over to the shoulder, and drive off the upcoming exit ramp. I lost total engine power, and I had to call the towing truck to take me to the closest dealership, as the car is still under warranty. I waited 5 hours to find out what was happening, as I live in another city. The dealership technician told me that they recorded several piston misfires, but after resetting the computer, the faults never came back. Their internal policy required the fault to be present for the company to comply to replace faulty parts, even when they had the records. They told me they could not help me, and advised to take the car and drive it to the dealership where I lived. I did so, and I got the same response from my local dealership. They told me they would not help me due to internal policies, and that I should drive the car as is, until the issue came up again. I explained this could put me & my family at risk of injury, even possible death due to a highway accident, not to mention the cost I could incur for another tow truck & hotel expenses. They declined to replace the parts, even after I opened a case with their customer support manager. I explained I would have to seek legal advice as I felt I was being a victim of fraud by wv company. The local dealership not only not fixed my problem, but he charged me with a check-up fee. I could not be more dissapointed at this company.

Filed Oct 20, 2017 · Engine · MS

Check engine light came on, car started to misfire and dealership informed me that timing chain tensioner was bad. Car also has oil leaking issues. Car was at dealership for oil problem when it threw several codes for pvc valve and tensioner.

Filed Oct 18, 2017 · Engine · 108,000 miles · VA

Engine appeared to have acceleration and timing issues. Took to local shop for routine oil change and to look into issue. Was informed that all my misfire issues were not from ignition coils as previously fixed by vw dealer but that it was the timing chain. Engine only has 108k miles (all highway commuter) and still owe money on loan. Shop informed me that engine would need to be completely torn apart to see all the damage that's been done but would be cheaper to just replace with used engine. I have no good options since $6k is still owed on vehicle, no warranty and no means of replacing motor. Vw is aware of issue. Several other complaints have been filed for this same issue and it appears to be common enough to have made several online forums and aftermarket companies to sell upgraded preventative replacement part.

Filed Oct 4, 2016 · Engine · 72,000 miles · MI

2012 vw cc with 72k. Always maintained at the dealership and oil change was done every 5-6k only at vw dealer. Issue stared t traffic lights, car stopped and when started it was running very rough. Sounded like running on 2-3 cylinders. Took the car to the deanship, found 8 codes, mostly misfires on all 4 cylinder and also issue with camshaft timing. Dealer told that they need to take the engine apart to diagnose the issue, cost $1200 just for diagnoses. I called vw america they suggested to take the engine apart and based on the problem they will conditioner if they will agree to help. Dealer proceed with diagnostics and found the issue. Broken bracket screen of part number 06h-103-144-j bracket. The missing screen was not found at all and this part failure caused more damage so I also needed replacement of the camshaft part #06-h109021k, valve and many other parts. Please see attached pictures of the damaged parts (internal engine parts) and invoice of what was replaced. I did some research and found that audi with same engines used exactly the same part number that failed in my vehicle and they had issued recall campaign 15d6. Vw not willing to help or cover the cost with explanation that vehicle is out of warranty even audi uses same engine and they are same company. I do have the old parts with me and I see that the part which was originally installed in my vehicle is 06h-103-166-g and the replacement part based on the invoice is 06h-103-144-j, the one that is part of the audi recall. I was lucky that the issue happened at the traffic lights. I worked with regional case manager and her supervisor but they were not willing to do anything even when I mentioned the audi recall. My case number with vw america is 160174354. Total cost for this repair and rentals has cost me $3100