2010 Volkswagen CC: won't start

Filed Oct 2, 2018 · Electrical, Engine · 180,000 miles · CA

Vehicle was serviced at 180k by vw dealership; a premium service was selected; engine light came on as I was taking it in; the vehicle previously did turn off while on the highway on its own which then needed to be restarted. The car jerked as if my spark plugs were having issues. Have had to change spark plugs frequently compared to normal wear and tear. I was told it was the air/cam sensor (as a recommendation from the dealership) the car had been running sluggish but normal prior to it getting serviced. The car was ready for pick up and engine light was cleared. Car was driven about 35mi from dealership to place of residence. Car performed normal. Next day went to turn on the vehicle and it would not start. It did start long enough that I could use my own code reader the vehicle had 15 errors according to the reader. I let the car sit for a month before I could tow it to the dealership where it was serviced. Vw is now saying they don't know what is wrong with the vehicle. Camshaft is what they are looking at . Another possibility vw explains is massive engine failure.

Filed Aug 4, 2018 · Electrical, Engine · 116,600 miles · CA

Fuel pump control module replaced and relocated on july 18th, 2018. However, on august 3rd, 2018, while driving alone in the #4 lane of the freeway, my car suddenly stopped. No warning. No chugging. The engine just stopped. Fortunately, there was enough traffic for the vehicles behind me to slow down to avoid me. I immediately turned my hazard lights on while desperately trying to get the car to turn back on. Thankfully it did within a minute or two giving me just enough time to cut across the highway to pull off to the side of the road. I immediately called the service department at my local dealership to inform them of what happened and they were perplexed and told me to take it to the nearest vw dealership if the engine light wasn't flashing, which at the time it wasn't. That dealership turned me away and told me I should be able to make it to my regular dealership. I was only able to drive about 10 more miles before my car completely shut off and would not start. I had my car towed to my regular dealership where they believe it may be the fuel pump. Since I had the recall completed prior, I am very fearful that I won't be so lucky next time. Had traffic been going at the regular speed, I believe I would have been seriously injured or dead. I need to be reassured that these recalls are done right and tested to ensure there aren't faulty parts and that safety is paramount.

Filed Jul 30, 2018 · Fuel system · IN

Dealer has not completed recall in timely manner. Keeps stating that they can't complete it. The federal safety agency recall number 17v509 manufacturer recall number 20ae summary on certain vehicles, there could be an interruption in electrical power from the fuel pump control module. This could result in the fuel pump running continuously, resulting in a drained battery and/or a no start condition, or cause a loss of motive power while the vehicle is in motion, which could increase the risk of a crash causing injury and/or damage to property. Recall status recall incomplete remedy replace the fuel pump control module and relocate it within the vehicle. Safety risk descrpition a loss of motive power while the vehicle is in motion could increase the risk of a crash causing injury and/or damage to property.

Filed Jul 11, 2018 · Engine · 96,000 miles · TX

After being parked in the driveway overnight the car would not start. It was towed to the dealer who diagnosed a slipped timing chain. An internet search revealed this to be a common failure with this engine due to a faulty design of the belt tensioner.

Filed Jun 21, 2018 · Engine · 150,000 miles · IA

When turning corners, check engine light would flash on and engine would sometimes misfire. I took it in to the vw dealership to look at it for the second time. They performed diagnostics and then went to pull the vehicle out of shop and it would not start. They determined the timing chain slipped. Thankful that this did not happen while driving as it would have been very dangerous. The dealership must dismantle the engine to determine root cause and price for proper repairs, which they are estimating as $2,000 to $5,000 - which is more than the car is worth. We took great care of this car including servicing as recommended. It had 150k miles, but we should have been able to drive this car for many more miles. Vw should have issued a bulletin for servicing this known issue and we would not have been forced to buy a new vehicle, moreover, they should have issued a recall as this could be fatal if it went out while driving.

Filed Mar 9, 2018 · Fuel system · NY

Recall has been out for 7 months without a remedy. Aug 16,2017 manufacturer recall number20ae the federal safety agency recall number17v509 recall statusrecall incomplete, remedy not yet available summary on certain vehicles, there could be an interruption in electrical power to the fuel pump control module. This could result in the fuel pump running continuously, resulting in a drained battery and/or a no start condition, or cause a loss of motive power while the vehicle is in motion, which could increase the risk of a crash causing injury and/or damage to property. Safety risk a loss of motive power while the vehicle is in motion could increase the risk of a crash causing injury and/or damage to property. Remedy replace the fuel pump control module and relocate it within the vehicle.

Filed Dec 18, 2017 · Engine · 160,000 miles · VA

I went to start my vehicle parked in my driveway to go to work and the vehicle wouldn't start. I had just put fuel in it the night before so I knew that wasn't the problem. Had the vehicle towed to ase certified volkswagen mechanic and they ran all tests to find that my timing chain tensioner was bad and needed to be replaced at a cost of $7400. I still owe $7k on the vehicle at this time. I don't have the funds to pay for this. The car has been sitting for the past 3mths. I am pregnant and am so glad that it didn't stop in the middle of the highway on me!

Filed Sep 29, 2017 · Engine, Fuel system · 91,825 miles · GA

I have a 2010 volkswagen cc sport with a little more than 91872 miles on it. I was accelerating on the highway and my vehicle began to sputter. The epc light and the check engine warning light came one. My vehicle has had sluggish acceleration since then. I have noticed that this problem has occurred with several volkswagen owners. There seems to be several different options when it comes to repairing this problem. The only thing that seems to be common is that it occurred when accelerating. The other thing that I have noticed is that this problem is not specific to one vehicle in the volkswagen line up. This is definitely a manufacturers safety defect in their system that needs to be corrected before it causes an accident. I am aware of the federal safety agency recall number17v509 (manufacturer recall number20ae). This recall is for the fuel pump module which could result in a no start condition or a loss of motive power while the vehicle is in motion. The epc warning light has the same safety risk as this recall. This could result in a loss of motive power while the vehicle is in motion could increase the risk of a crash causing injury and/or damage to property.

Filed Apr 25, 2016 · Driver assistance, Electrical · 68,000 miles · FL

Car will not start , no warning ,call vw USA no help ,they are redoing engine ,cost $5000.00 help.

Filed Mar 19, 2015 · Electrical, Transmission · 74,587 miles · CA

Car would not start but battery was good. Issue seems to be localized to the transmission as it eventually started after messing around with the shift lever. After starting I was unable to shift out of park and I think this is a sensor locking the shiftier.

Filed Mar 18, 2015 · Electrical, Steering · 77,000 miles · MA

When attempting to start the vehicle, placing the key into the ignition, there is a delayed start, or no start condition. A message appears in the vehicle display screen "defective steering column lock". The vehicle is disabled and unable to start. This is an unsafe condition for manual transmission vehicles, if stalling occurs while in an intersection, and the operator is unable to re-start the engine, and the steering wheel locks.