2010 Volkswagen CC: harsh or hard shifting

Filed Dec 14, 2017 · Transmission · 94,000 miles · CT

Car has repeatedly had issues shifting into the proper gear. When attempting to shift into reverse, a loud clunking can be heard and the car suddenly switches to neutral without being able to engage any gears thereafter without the car first being restarted entirely. After researching and reaching out to vw of america, it seems many other owners of vws with the same transmission have had similar issues, some of which have been recalled previously by vw, including 2010 vw ccs similar to mine. Vw of american has failed to see my car should fall within the parameters of the already issued recall and has advised me to file a report here. I am concerned this issue will potentially cause a failure at highway speeds and could be life threatening. Thank you.

Filed Dec 16, 2016 · Steering, Suspension · 86,000 miles · VA · crash

While driving my vehicle, I heard a low pop, the vehicle would not turn and collided with 4 other parked vehicles. Upon inspecting my car after the incident, the right front wheel was completely unhinged from the vehicles steering and suspension system. Vehicle towed to body shop and upon further inspection in the day time, the entire lower and upper control arm had completely failed. The right front axle was ripped from the steering knuckle, a part of the lower control arm where the bushing would be was broken. The entire right front suspension system had basically collapsed, causing me to loose control of the vehicle's steering system. This vehicle is serviced at ourisman volkswagen of rockville md. They did not notify me that this was an issue. The vehicle did not exhibit signs that there was a potential problem with the suspension system such as vibrations in the front end. There would be an occasional clunk heard when reversing, but was told that was from the engine moving in the subframe and the remedy would be to install subframe bolts.

Filed Feb 19, 2016 · Transmission · NC

Started car put the car in reverse heard a winding noise, put the car in drive still heard noise stopped at stop light heard "knock " or "clunk" sound. I took my car to jiffy lube in hopes they could tell me what the problem was and they said exactly what I thought it was, my transmission. I called car max where I bought the car from waiting on a return call, they will have to come and get my car because I don't want anything else to happen or make matters worse. I bought my car december 29th, 2014.

Filed Feb 15, 2016 · Transmission · 75,595 miles · MD

Automatic transmission lurches/clunks when starting from a stopped position. This presents a safety issue as it can accelerate for a short period without the ability to stop the car. From internet research, this is a common a important safety issue with vw dsg transmissions. Literally 100s of complaints online. Please, please research this issue. Vw claims the car is "operating in spec" - anyone driving with me in the car is shocked and wonders what is wrong with the car. This happens all the time, but there are occasions when is goes away.

Filed Nov 3, 2010 · Transmission · 20 miles · FL

When car is cold, acceleration-stopping is fine. After engine is warm, take foot off brake and car lunges forward two or more times. When accelerate, there is slight hesitation then it clunks and proceeds forward, throwing passenger heads backwards. Mentioned problem to dealer at first oil change, but was told that's just the way the new transmission operates. Waiting to see if recall issued before next oil change. Love car but lunging and hesitation is dangerous!