2010 Volkswagen CC: sudden loss of power

Filed Dec 4, 2018 · Fuel system · 90,000 miles · AE

I am a u.s service member stationed overseas. I will be serving overseas until november 2021. While driving on the autobahn with my family, I got on the left lane to pass a vehicle next to me. When I hit on the accelerator, out of the blue, my vehicle seems to lose power and the epc code on my dashboard started flashing. The vehicle started choking and slowed down instead. In confusion and the loud honking from the vehicles behind and next to me, I turned my hazard lights and switched to the far right lane. I immediately contacted the local vw dealership in germany and was informed that there was a recall on my vehicle for the fuel pump module and takata airbag but it could only be done in the states. I contacted omsc and they informed me that there was nothing they could do and I would have to contact vw america. When I contacted vw america and told them about my situation, I was informed I would have to wait until 2021 when I return to the u.s. I am worried for my safety and that of my family driving this vehicle. Any help would be appreciated.

Filed Aug 7, 2018 · Brakes, Engine · 95,000 miles · CA · crash · 1 injury

Fuel pump module and takata inflators while driving on the freeway on the way to work my car ended up losing power and completely shutting down while in motion. The sudden loss of power shut off all of my lights inside and out. As soon as this happens I begin to press on my brakes only to notice that my brakes felt like they were lacking pressure. The lack of pressure on the rotars made it very difficult to slow down and with there being no power also made it difficult to turn the wheel. I merged over toward the shoulder and ending up hitting some type of water run off dip that caused my car to bounce up and blow out my right front tire. The blowout was what helped me slow my car down and bring it to a stop. That caused damage to the body of my car. After stopping I tried checking if the car would turn on and it had no response. I then had it towed away. That was in 2016 and to this day the car hasn't been able to get fixed.

Filed Jul 8, 2018 · Engine · 100,000 miles · MD

The timing belt tensioner failed while driving. Lost power and required a tow. Damaged valves, warped head and pistons was an expensive repair. This appears to be problem for the 2.0 engine as I've read that has occurred with many other owner's. Volkswagen should take responsibility for these repairs.

Filed Feb 26, 2018 · Fuel system · 80,000 miles · CT

Tl* the contact owns a 2010 volkswagen cc. The contact stated that the vehicle experienced a complete loss of power while driving 40 MPH. The contact stated that the failure occurred on three separate occasions. The contact pushed the vehicle to her residence. After the failure occurred, the check engine warning indicator illuminated. Executive volkswagen of north haven (444 state st, north haven, ct) diagnosed that the failure was due to the federal safety agency campaign number: 17v509000 (fuel system, gasoline); however, the parts to perform the remedy were unavailable. Since the campaign was still pending, the contact was informed that she would be responsible for the repair cost. The manufacturer was not notified. The failure mileage was approximately 80,000.

Filed Feb 21, 2018 · Driver assistance, Electrical · 145,000 miles · NJ

Electrical power to the fuel pump control module. I lost power on a the road while in motion

Filed Feb 14, 2018 · Engine · 113,709 miles · CT

Out of no where my vehicle bucked and lost power. I was able to pull over and the engine failed to start. The vehicle was towed to my local vw dealership and diagnosed as a faulty timing chain tensioner. The repair would cost about $6500. Upon my research, I discovered that this is a pretty common issue among the 2008-2013 tsi 2.0t engines. Over the years, dealerships had been made aware of the issue through technical service bulletins. Vw had failed to let the customer know about it or issue a recall and now I am stuck with a vehicle that doesn't run and can't afford to pay the outrageous amount to get it fixed.

Filed Jan 2, 2018 · Electrical, Engine · PA

Tl* the contact owns a 2010 volkswagen cc. The contact stated that the federal safety agency campaign number: 17v509000 (fuel system) exceeded a reasonable amount of time for repair. The contact received the recall notification in august of 2017. The manufacturer stated that parts were unavailable. The contact stated that the vehicle lost power, the electronic power control warning indicator remained illuminated, and the engine indicator flashed intermittently. The vehicle was taken to piazza volkswagen of ardmore (150 west lancaster avenue, ardmore, pa 19003, phone: 610‑896‑3883). The failure mileage was unknown. Vin tool confirms parts not available.

Filed Sep 28, 2016 · Transmission · 67,989 miles · NY

On the highway I was changing lanes to get off to an exit and my car loss power. It was the scariest thing ever as I had no control over the car anymore other than steering. Fortunately there wasn't that heavy of traffic so I pulled over and turned the car off then on and the flashing d that was on my screen had steadied and I was able to drive home. Only to have the same thing happen again the very next day.

Filed Jul 3, 2016 · Driver assistance, Transmission · 100,000 miles · FL

Takata recall my dsg is faulty I am having a few codes pop up I'm cooking my vehicle to a volkswagen dealer to get my faulty airbag recall fix and they never told me that the dsg was on a recall. I was driving on the highway and my car gear started flashing and I lost power and nearly got into an accident

Filed Jun 29, 2016 · Engine · 85,000 miles · FL

The engine began to stall while stopped at a traffic light and the battery light illuminated. I restarted the engine and continued. The engine failed again on the highway at full speed, total loss of power. This time the battery, check engine and epc indicators illuminated. Vechicle would no longer turn over and was towed to vw dealership. It has been diagnosed that the chain tensioner failed, causing the timing chain to lose position throwing the camshaft, rods and pistons out of sync resulting in total engine failure. My vechicle only has approximately 85k miles and there is no scheduled maintenance for the timing chain in the service manual until 120k miles. It's also unheard of for an engine of that mileage to lose timing while running and that it gave no prior warning to the impending failure.

Filed Nov 20, 2014 · Body, Engine · 38,000 miles · NY · crash · 1 injury

Tl* the contact owns a 2010 volkswagen cc. The contact indicated that the water was leaking through the vents and the dashboard. The vehicle was taken to the authorized dealer and it was diagnosed that the cowl area system malfunctioned and water leaked into the interior of the vehicle instead of draining out. The dealer replaced the right side of the cowl area system. The contact stated that the failure caused internal damage to the vehicle and electrical shorts. The vehicle was taken back to the authorized dealer who replaced the carpet. Also, the contact indicated that the service engine sensor illuminated several times and the vehicle stalled. The contact stated that the vehicle stalled while traveling approximately 40 MPH, down a hill. The contact indicated that due to the sudden loss of power, the contact crashed into a dirt part of the road. The contact sustained injuries to the right arm, right shoulder and neck pains which required medical attention. The vehicle was not repaired. A police report was not filed. The vehicle was towed to the contact's residence and then towed to a dealer for inspection. The approximate failure mileage was 38,000.

Filed Feb 21, 2014 · Transmission · 55,500 miles · TX

2010 vw cc sport suffered dsg clutch failure at 50000 miles, all the lurching and drive failure symptoms were experienced. Power loss with family in vehicle at freeway speeds! A warped clutch pack was promptly repaired under warranty by autobahn dealership. 55000 miles and the vehicle has developed intermittent bad shift at around 2nd/3rd gear and sometimes up in the 5th/6th gear range. The shift feels like a manual being put into 5th at 20mph and power is limited until the gear engages with a jump. Dealer has the vehicle and is evaluating it as its an intermittent (once or twice a day) problem. A new mechatronic unit or transmission has been suggested.