2010 Volkswagen CC: airbag warning light

Filed Dec 14, 2021 · Airbags · 151,000 miles · CA

The contact owns a 2010 Volkswagen CC. The contact stated while driving approximately 40 MPH, the air bag warning light illuminated, and all the buttons on the steering wheel became inoperable. The vehicle was not diagnosed nor repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and informed the contact to take the vehicle to a dealer. The failure mileage was approximately 151,000.

Filed Oct 30, 2018 · Airbags · 76,000 miles · MN

After a recall on airbag was done, two weeks later I took the car in because a airbag light came on. Was told its control module for pods all, which costs $2,357.68. This module controls the airbags whether or not they go off in an accident. Well mine went out without ever being in an accident. The car only has 76k miles and vw told me it has nothing to do with the other airbag recall and that part is only covered until 36k miles. This super expensive safety issue should be looked at not be put upon a customer.

Filed Jul 3, 2018 · Airbags · 160,000 miles · DC · crash

Takata airbags I had the recall repair done, shortly there after the horn stopped working and the airbag light came back on. Vw wants to charge me just to look at it. My ref # at vw is 180415119. Further more I was in an accident with a tractor trailer on june 14, 2018 and the airbags did not deploy.

Filed May 23, 2018 · Airbags, Fuel system · NY

Tl* takata recall. The contact owns a 2010 volkswagen cc. The contact received a recall notification for the federal safety agency campaign numbers: 16v078000 (air bags) and 17v509000 (fuel system, gasoline) and stated that the manufacturer had failed to repair the vehicle within a reasonable amount of time. The dealer (burdick volkswagen, 5885 circle drive e #605b, cicero, new york 13039) was contacted and confirmed that parts were not available to perform the recall repairs. The manufacturer was not notified. The contact stated that the air bag warning indicator illuminated, which was a safety concern. The vehicle was not taken to the dealer for diagnostic testing or repairs. The failure mileage and VIN were not available.

Filed Mar 4, 2018 · Airbags, Electrical · 70,000 miles · CA

I had my clock spring replaced last year due to the recall, then my airbag light went on and my steering wheal started doing a clicking sound when I steer to the left or right all control panels on my steering wheel stopped functioning including the horn. I called volkswagen and they said that they would charge me $150 to access the car, I told them about clock spring and they said that I would have to pay to get that fixed. I really don't find this fair that I have to pay to get something fixed that originally wasn't done correctly I think that they should take more responsibility for their workmanship. Also my seatbelt claps docent work I called them to see if this is something that they would fix being a safety issue and they said no. I think that all car companies should be responsible for seatbelt and airbag issues on a car. Not everyone has the money to replace seatbelt clasp and many people live day by day on there paycheck.

Filed Dec 4, 2017 · Airbags · 59,500 miles · AL

There was a recall in 2015 involving a clock spring in the steering wheel. Recall description: hair or other fibers may contaminate the airbag clock spring (a spiral wound, flat cable that keeps the airbag powered while the steering wheel is being turned). This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal airbag. A loss of electrical connection to the driver's frontal airbag will prevent the airbag from deploying in the event of a vehicle crash, increasing the risk of injury. On february 29, 2016, vw did a recall repair by installing a cover over the clock spring. On november 22, 2017, I was driving and when I made a turn, I heard a pop in my steering wheel. My airbag light immediately came on along with an airbag error. I lost the use of my horn and the controls on my steering wheel, along with my airbag deployment. I made an appointment to have this seen about. I was told that I had to replace the clock spring for a fee of $877.88. I questioned this because it was a recall issue and was told that the repair was covered for 12 months/12,000 miles (which ever came first) and it was out of warranty. First of all, the clock spring was not replaced, a cover was put on it. How do I not know that there were fibers in the clock spring before the cover was put on? I feel that vw took an easy way out of fixing a problem that could have serious issues later, which I am now experiencing.

Filed Sep 14, 2017 · Airbags, Electrical · TX

Tl* taktata recall. The contact owns a 2010 volkswagen cc. The contact stated that while driving approximately 50 MPH, another vehicle abruptly cut into the contacts lane, the contact applied the brake pedal with force and the air bag light illuminated as well as the radio failed to function. The vehicle was taken to an independent repair facility for diagnosis who replaced the clock spring assembly. The contact received notification of two manufacturer recalls months later for the federal safety agency campaign number: 16v078000 (air bags). In addition, the vehicle was included in the federal safety agency campaign number: 17v509000 (fuel system, gasoline). The failure mileage was not available. Vin tool confirms parts not available. Parts distribution disconnect.

Filed Dec 20, 2016 · Airbags, Electrical · 79,000 miles · FL

Clock spring recall recently my airbag light went on and when I make a turn with a steering wheel rotation of over 270* my horn will go off, I also only have intermittent use of the steering wheel controls to my instrumentation. There is a recall on the year and make of my car for the clock spring, however my VIN is not included. The signs point to a defective clock spring to which I lost the functionality of my airbag and the electronic functionality of my steering wheel. I called vw service department and they said my vehicle is not covered under the recall so there is no need to bring it in. I really don't feel safe operating this vehicle considering there has been an open recall involving the takata recall for well over a year. (vw told me that they will contact me when parts are available to fix). This happened when I made a left turn into a parking spot, the airbag light when on and it said "service airbag".

Filed Apr 5, 2016 · Airbags, Driver assistance · 60,000 miles · VA

Hello, I have a 2010 vw cc. My airbag light has come on and my horn and steering wheel controls don't work. Volkswagen does have a recall for the "clockspring" which would fix all this but my VIN is not covered under this recall even though some of the same cars and same year are covered. I called them and they said I would have to go get it fixed at a dealership and I would maybe get a refund. Since then my steering wheel light has came on and it is very hard to turn. I can't believe they wouldn't cover this. I would think airbag and horn are huge safety concerns and they already know that this parts fails. When I called volkswagen customer service they lady could not help me at all other then saying there is another recall for the airbag but they don't have a fix yet so there's nothing they can do. I at least would like my airbag and horn to work, right? Also, I asked to speak to a manager twice and both times I was put on a 10 minute hold only for her to come back and say "my manager told me to tell you" both times. No help at all. I truly hate volkswagen and their customer service. Any help or direction would be much appreciated. Thank you -[xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Nov 20, 2015 · Electrical · 77,000 miles · TX

Tl* the contact owns a 2010 volkswagen cc. The contact stated that the driver side air bag light remained illuminated, and the horn and steering wheel control failed to operate. The vehicle was not diagnosed or repaired. The vehicle was not included in the federal safety agency campaign number: 15v483000 (air bags). The manufacturer was notified of the failure. The failure mileage was 77,000.

Filed Oct 26, 2015 · Airbags · 59,743 miles · CA

Driver's airbag light is on and horn not working after started my car.

Filed Oct 6, 2015 · Airbags · 35,000 miles · CA

I purchased my 2010 vw cc used in may 11, 2013 at 35,000 miles--it had two previous owners. Ever since that time, the steering wheel clock spring has been making a chafing noise whenever the steering wheel is turned. More recently, the noise has become louder, and I hope that the ribbon cable within it will not tear and cause an airbag deployment when not in an accident, or a non-deployment when in an accident. I have not bothered to take it to a vw dealer due to the car being out of the 3-year/36,000 warranty and due to excessive prices charged by dealerships. Luckily, the airbag warning light has not yet illuminated. I received a recall notice indicating that a remedy is not yet available. This is unacceptable. The notice also mentioned that hair and/or fibers are to blame--I don't see this as being possible, as hair would rarely fall that far forward of the driver's head, and the previous two owners and I are males with short-cut hair.