The contact owns a 2013 Volkswagen CC. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. Additionally, the horn was inoperable. The vehicle was taken to an independent mechanic who informed the contact that no fault codes were retrieved. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 79,652.
2013 Volkswagen CC: airbag warning light
10 of the 148 complaints about the 2013 Volkswagen CC describe airbag warning light.
- owner complaints
- 10
- of this car's complaints
- 7%
- typical mileage
- 87,000
- recalls
- 3
Airbag warning light by model year
What owners say
The contact owns a 2013 Volkswagen CC. The contact stated that while operating the vehicle, the air bag warning light would remain illuminated and the horn would not operate. In addition, the cruise control was inoperable. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure and the contact was informed that the vehicle was not included in the federal safety agency campaign number: 15V483000 (Air Bags). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 115,000.
Takata inflators. I went and got my fuel pump recall completed months ago and my local dealer didn't have the parts to complete the airbag recall. They said it takes about a month or two to receive the part and it has been much longer than that and they still aren't able to complete the recall on my vehicle. My airbag light has recently come on and I saw that there is also a recall for a clock spring. I got my car checked by a mechanic and was told I would need a clock spring replacement. I notified volkswagen of this and was told my car was not apart of the recall but how can that be when the effected models are volkswagen cc 2011-2014. They are refusing to make repairs on my vehicle. I am 8 months pregnant and feel very unsafe on my commute to and from work. My local dealer is unreliable as they are never able to complete repairs. When the airbag light came on, I was turning into a restaurant and heard a clicking sound and the light came on. My horn no longer works nor do the buttons on my steering wheel.
Tl* the contact owns a 2013 volkswagen cc. While driving 35 MPH, the air bag indicator illuminated without warning. The vehicle was previously repaired in 2016 per the federal safety agency campaign number: 15v483000 (air bags) in which the clockspring cover was replaced. The contact stated that the horn also stopped working. Archers volkswagen in houston, texas was made aware of the failure and stated that the contact was financially responsible for the repair. The manufacturer was made aware of the issue. The failure mileage was approximately 87,000.
From the volkswagen recall site re: steering wheel air bag & clock spring. Summary: volkswagen group of america, inc. (volkswagen) is recalling certain model year 2010-2014 volkswagen cc vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag. Consequence: a loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury. The local vw dealer says our car is not included however, nothing works on the steering wheel and the air bag warning light in the dash is on. When contacting vw direct I am told the federal safety agency is responsible for expanding the recall to include our VIN. Questions? Is our car safe to drive? If we have a front end collision will the steering wheel air bag work? If the federal safety agency is aware of 420,000 recalls for this same issue will the recall be expanded to cover other VIN? This is an expensive fix and all logic tells me it should have been included in the original recall.
Tl* the contact owns a 2013 volkswagen cc. The contact stated that while accelerating from a stop sign, the air bag warning light illuminated. In addition, the contact stated the steering wheel felt abnormal. The vehicle was serviced under the federal safety agency campaign number: 15v483000 (air bags) but the remedy failed to repair the vehicle. The vehicle was taken to the dealer where it was diagnosed that the clock spring failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and stated that they declined the claim due to the vehicle was already serviced under case number: 170565403. The failure mileage was approximately 110,000.
Tl* takata recall. The contact owns a 2013 volkswagen cc. The contact stated that the air bag warning indicator illuminated while driving various speeds. The contact received notification of the federal safety agency campaign number: 16v078000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer and was informed that the recall remedy part was on backorder. The manufacturer was not made aware of the failure. The approximate failure mileage was 19,000. Parts distribution disconnect. Updated 10/26/17*lj the consumer stated the vehicle was repaired.
Tl* takata recall. The contact owns a 2013 volkswagen cc. The contact took the vehicle to be serviced from a collision. Upon retrieving the vehicle, the contact was informed that the air bag warning indicator was illuminated. The indicator was not illuminated prior to being repaired. The contact was informed of the federal safety agency campaign number: 16v078000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The failure mileage was unknown. Vin tool confirms parts not available.
My vehicle has a recall for the airbag which is very important in case of an accident I took my car to volkswagon and they said they put a cover over the clock spring and the recall states that if the airbag light is not on yet they are to just put a cover over it to reduce the amount of dirt and dust that gets in there if your airbag light is no which my is correct still they are to replace the whole clockspring which they did not that is why my car is still telling me theregarding is a malfunction obviously so I took my car back to volkswagon they said there's nothing they can do I would have to pay for a diagnosis test for $100 which makes no sense because it's their recall not mine why do I have to pay when it's cleary a recall in which if they just replaced it it would most likely fix it start date 02-09-2016 description takata has reported that the driver frontal airbag inflator could potentially rupture if the vehicle is involved in a crash where the frontal airbags are designed to deploy. In the event of an inflator rupture, metal fragments could pass through the airbag cushion material, which may result in serious injury or death to vehicle occupants. Remedy replace driver airbag inflator.
Tl* the contact owns a 2013 volkswagen cc. The contact received a recall notification for the federal safety agency campaign number: 16v078000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact stated that the air bag warning indicator illuminated. The VIN and failure mileage were unknown. Parts distribution disconnect.
Service bulletins that may apply
- Inquiries
- The federal safety agency has issued an urgent warning regarding counterfeit replacement airbag inflators...
- In conjunction with the Massachusetts DMV, Volkswagen will be sending Takata airbag recall reminder...
- In conjunction with the New Mexico DMV, Volkswagen will be sending Takata airbag recall reminder notices...
- In conjunction with the Colorado DMV, Volkswagen will be sending Takata airbag recall reminder notices to...
- In conjunction with the New York DMV, Volkswagen will be sending Takata airbag recall reminder notices to...
- In conjunction with the South Carolina Department of Public Safety, Volkswagen is sending Takata airbag...
- In conjunction with the Georgia Department of Revenue
Related recalls
Air bags: frontal: driver side: inflator module
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
- Risk
- In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
- Remedy
- Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V‑078.
Recall number 18V148000 · Recall details
Air bags: frontal: driver side: inflator module
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
- Risk
- In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
- Remedy
- Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1‑800‑893‑5298. Audi owners may contact Audi customer service at 1‑800‑253‑2834.
Recall number 16V078000 · Recall details
Air bags: frontal
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
- Risk
- A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
- Remedy
- Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1‑800‑822‑8987.
Recall number 15V483000 · Recall details
Questions about the 2013 Volkswagen CC airbag light
Is airbag warning light a common problem on the 2013 Volkswagen CC?
10 of 148 owner complaints about the 2013 Volkswagen CC (7%) mention airbag warning light. The model year with the most reports is 2010.
Is there a recall or service bulletin for this on the 2013 Volkswagen CC?
There are 3 recalls and 61 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2013 Volkswagen CC
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