2011 Volkswagen CC fuel system problems

Filed Jul 11, 2019 · Electrical, Fuel system · 4,700 miles · CA

Tl* the contact owns a 2011 volkswagen cc. The contact stated that there was a progressing intermittent electrical and fuel system failure with the vehicle. The battery was replaced more than four times. The contact stated that there was reduced power to the point that the vehicle could shut down at any moment, creating the risk for a potential crash. The vehicle was driven to city chevrolet of san diego (2111 morena blvd, san diego, ca 92110, (619) 597-1636). The dealer was unable to diagnose the cause of the failure, but indicated that it may be related to the federal safety agency campaign number: 17v509000 (fuel system, gasoline). The vehicle was not repaired. The manufacturer was notified and did not assist. The approximate failure mileage was 4,700.

Filed Mar 20, 2019 · Electrical, Engine · 103,000 miles · MD

Vehicle keeps misfiring. Check engine light remains on. Epc light comes on periodically after fuel pump was replaced. While driving car jerks and check engine light begins to flash. Lots of wear to tires within a few thousand miles. Breaks must be push on hard to stop. The dealership said the only thing that was wrong was a code for carbon buildup. Dealership would not provide code just a price of $1000. Spark plugs and coils were changed before purchasing vehicle. I'm certain the fuel pump was not changed. The vehicle uses 1/8 of a tank to warm up.

Filed Aug 4, 2018 · Electrical, Engine · FL

I received a recall for my fuel pump. I went and got the fuel pump replaced. Now that the fuel pump has been replaced, my car is not starting, shaking at red lights, turning off on its own, windows coming down on its own, air not working and coming back on. I was in motion backing up and my car just turned off on its on. I am at a standstill with what am I supposed to do if the vehicle had a recall- that was supposedly replaced but made the car worse.

Filed Jun 18, 2018 · Engine, Fuel system · 112,000 miles · NY

My car shut down while I was driving the car had fuel and wasn't able to register there was fuel in the car and was told it was the throttle body and that my converter went bad. It had all the signs of a fuel component problem. I am told the converter and throttle body damage can be directly from the fuel pump issues.

Filed Jun 13, 2018 · Electrical, Engine · TX

Tl* the contact owns a 2011 volkswagen cc. The contact stated that the vehicle experienced a loss of electrical power for over a year while waiting to be repaired per the federal safety agency campaign number: 17v509000 (fuel system, gasoline). In addition, the engine warning indicator illuminated intermittently. Patterson tyler volkswagen (3800 chandler hwy, tyler, tx 75702, (903) 218-6222) and hewlett volkswagen (7951 hewlett loop, georgetown, tx 78626) were contacted and confirmed that the part was unavailable. The dealers could not determine when the part would be provided to the manufacturer. The contact no longer drove the vehicle to prevent a potential failure or safety related situation. The manufacturer was notified. The failure mileage was not available. Vin tool confirms parts not available.

Filed May 8, 2018 · Engine, Fuel system · 95,000 miles · OH

Tl* the contact owns a 2011 volkswagen cc. While driving unknown speeds, the vehicle stalled and the check engine indicator illuminated. The vehicle was towed to eastside volkswagen (28400 chardon rd, willoughby hills, oh 44092) where it was diagnosed that the positive crankcase ventilation and fuel pump module needed to be replaced. The vehicle was repaired, but the failure recurred. The following day, the check engine indicator illuminated again. The vehicle was taken back to the dealer several times, but a failure could not be diagnosed. The manufacturer was not notified of the failure. The failure mileage was 95,000.

Filed May 7, 2018 · Fuel system · CA

(this complaint is being marked for deletion; duplicate of odi # 11092333) tl* the contact owns a 2011 volkswagen cc. The contact received notification of the federal safety agency campaign number: 17v509000 (fuel system, gasoline); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Antelope valley volkswagen in palmdale, california was made aware of the recall and stated that the part was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

Filed May 7, 2018 · Fuel system · CA

Tl* the contact owns a 2011 volkswagen cc. The contact received notification of the federal safety agency campaign number: 17v509000 (fuel system, gasoline); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Antelope valley volkswagen in palmdale, california was made aware of the recall and stated that the part was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

Filed May 7, 2018 · Engine, Fuel system · 70,150 miles · PA

I have taken my car to vw service department 5 times since 3/23/18 for an engine light problem. First it was the throttle body, then it was the fuel system, next the intake manifold. The car is back at the dealer because the engine light is on again. Vw of america is not helpful at all.

Filed Apr 13, 2018 · Driver assistance, Fuel system · 70,000 miles · TX

Tl* the contact owns a 2011 volkswagen cc. The contact received notification of the federal safety agency campaign number: 17v509000 (fuel system, gasoline). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called west houston volkswagen at 281‑675‑8600 (17113 katy fwy, houston, tx 77094) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. While driving at an unspecified speed, the vehicle lost power and stalled. The vehicle was towed to the same volkswagen dealer, at the recommendation of the manufacturer, and the fuel control module was replaced. The contact was informed that the part was not the recall remedy. The failure recurred three times and the same part was replaced by the same dealer. The failure mileage was approximately 70,000. Vin tool confirms parts not available.