I have a 2010 volkswagen cc sport with a little more than 91872 miles on it. I was accelerating on the highway and my vehicle began to sputter. The epc light and the check engine warning light came one. My vehicle has had sluggish acceleration since then. I have noticed that this problem has occurred with several volkswagen owners. There seems to be several different options when it comes to repairing this problem. The only thing that seems to be common is that it occurred when accelerating. The other thing that I have noticed is that this problem is not specific to one vehicle in the volkswagen line up. This is definitely a manufacturers safety defect in their system that needs to be corrected before it causes an accident. I am aware of the federal safety agency recall number17v509 (manufacturer recall number20ae). This recall is for the fuel pump module which could result in a no start condition or a loss of motive power while the vehicle is in motion. The epc warning light has the same safety risk as this recall. This could result in a loss of motive power while the vehicle is in motion could increase the risk of a crash causing injury and/or damage to property.
2010 Volkswagen CC fuel system complaints
Page 3 of 3: complaints 41 to 52 of 52, newest first, as owners wrote them.
Tl* taktata recall. The contact owns a 2010 volkswagen cc. The contact stated that while driving approximately 50 MPH, another vehicle abruptly cut into the contacts lane, the contact applied the brake pedal with force and the air bag light illuminated as well as the radio failed to function. The vehicle was taken to an independent repair facility for diagnosis who replaced the clock spring assembly. The contact received notification of two manufacturer recalls months later for the federal safety agency campaign number: 16v078000 (air bags). In addition, the vehicle was included in the federal safety agency campaign number: 17v509000 (fuel system, gasoline). The failure mileage was not available. Vin tool confirms parts not available. Parts distribution disconnect.
Tl* takata recall. The contact owns a 2010 volkswagen cc. The contact stated that when the vehicle was in reverse, it would move forward instead of reverse. The vehicle was not taken to a dealer. The vehicle was not diagnosed or repaired. The contact received notification of the federal safety agency campaign numbers: 16v078000 (air bags) and 17v509000 (fuel system, gasoline). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not contacted. The approximate failure mileage was 77,000. Parts distribution disconnect and VIN tool confirms parts not available.
Strong smell of gas. Gas leak. Removed the fuel pump shields and covers to find the top of the fuel pump had a small crack.
Tl* the contact owns a 2010 volkswagen cc. The contact stated that on several occasions while driving at 40 MPH, the vehicle stalled. The contact also stated that on another occasion while driving at 70 MPH, the vehicle stalled. The contact was able to restart the vehicle after the failure. The vehicle was taken to timmons volkswagen of long beach, located at: 3940 cherry avenue, long beach, ca 90807, tel: (562)595-4601, to be diagnosed. The contact was informed that the fuel pump, the mass air flow sensor, and air temperature sensor needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 106,000.
"takata recall!" recieved recall letter in jan. 2016. Everytime I call dealership im told parts are not in. My car already stopped running and I had to have it towed into a mechanic where he knew that the fuel injection issue was a recall. I had to pay him $100.00 for taking my car apart and telling me it was a familiar issue he had when working on another vw..and that I should call vw and ask if there was a recall. Of course, there was. I then had to pay for a 2nd tow from that shop to vw. They fixed that recall..that I never even got a letter notifying me of the recall. Vw fixed it. Yet now I am still waiting as many others for the parts to come in so my car can be repaired with this airbag issue. As far as im concerned this car was made horribly unsafe and its falling apart, aside from the other work ive paid into having done to it. Am I supposed to keep praying I dont get a serious injured or fatal accident. As, there has already been both seriously injured and fatal accidents as a result from this unrepaired issue..I dont feel safe ever getting in my car. Ive aleady been in an accident with hard impact and it didnt deploy. I am requesting that this car be bought back from me, or taken back and put me in a safe replacement car of nothing less than equal value. Or at the very least put me in a rental car at your expense . This is a matter that if not resolved quick will be reviewed over by someone that can do something about it. Lives do matter!
Tl* the contact owns a 2010 volkswagen cc. The contact noticed a foul odor inside the vehicle. The dealer diagnosed that there was a crack in the fuel pump flange. The vehicle was not repaired. The manufacturer was not notified. The approximate failure mileage was 80,000.
Battery died and since then my parking brake has malfunctioned, stalling while driving, and car seemed to not be changing gears, left me stranded. I didn't even see this oming because I had. O signs of trouble, started up and ran well until hot then would stall out, would start up, then seemed like it was switching gears on its own. This would happened while driving on city streets, at stop lights and even at 65 MPH on freeway.
My 2010 cc started fine. Within 1/2 mile I noticed a shimmy, I thought maybe it was a flat tire. Then I noticed a horrible smell along with heavy white smoke coming from my exhaust. Code reader stated the camshaft sensor was bad and caused misfire to 1 and 2 spark plugs. Purchased the sensor and new spark plugs with no solution. Per a gm mechanic, the head is warped or cracked or the gasket is bad. I have had this vehicle for 9 months. I am the second owner and it has 53000 miles, but I also paid good money and to have to spend $1200 on this is bs.
Tl* the contact owns a 2010 volkswagen cc. The contact stated that while driving 10 MPH, the vehicle started to shake and smoke was seen from the exhaust. The contact also stated that there was a noticeable odor of gasoline. The vehicle was towed to the dealer, who stated that the fuel injector had malfunctioned and needed to be replaced. There was also gasoline on the engine, which the dealer advised cleaning. The failure mileage was 52,000. Updated 8/15/13 *cn the fuel injectors were faulty and were stuck in the open position. Which caused fuel to leak in the cylinder causing an engine misfire.. Updated 8/15/13
The mechatronic unit was replaced, because the car lurched from a stop into forward or reverse. Car has the dsg transmission.
I have owned a 1997 vw eurovan camper for 3 years. It is only driven half a dozen times a year and is garage stored. Two years ago, upon start up, I noticed the smell of fuel (gasoline) and found it spraying from a fuel filter connection beneath the vehicle. I took it to a vw dealer, who replaced the crimp connections to the filter. Now again last month, the same problem has recurred. The leak appears to be coming not from the crimped fuel-line, but from some sort of quick-connect type of fitting that connects to the lower filter. Note that the problem only seems to occur upon start-up in the morning, but disappears some time later, so that when the vehicle is taken in to a dealer, there is no leak to be observed. From looking on the internet, I have found that 1993 eurovans were subject to a recall in canada for leaking fuel lines, but nothing ever in the us. Evidently, the problem is still ongoing as I have read dozens of complaints and postings on the internet that described fuel leaks here in the us, some of which indicate fuel leak-related fires have completely burned eurovans to the ground. I have also read that vw dealers are denying there is even a problem.
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