2014 Volkswagen CC fuel system problems

Filed Nov 5, 2024 · Fuel system · CA

See attached document for complaint.

Filed Aug 7, 2018 · Airbags, Electrical · HI

Takata recall on november 11, 2017, I took my car to tony volkswagen in waipahu, hawaii to replace the takata air bags. It took one whole year for their service department to get the part and get back to me. Terrible service. On august 3rd, 2018, I received a takata recall again saying it was not replaced. The name of the service advisor was 51448 aaron chan from tony volkswagen in waipahu hawaii. This is my complaint. It was never replaced in the first place. Unethical and fraudulent!!! I could have gotten into an accident all this time thinking it was fixed.

Filed Jul 16, 2018 · Acceleration, Airbags · 20,000 miles · PA · crash · 1 injury

Tl* takata recall. The contact owned a 2014 volkswagen cc. While driving approximately 10 MPH, the vehicle accelerated out of control across the road and crashed into a couple of trees in a neighbor's yard. There were no warning indicators illuminated. The contact stated that only the driver side air bags deployed. A police report was filed. The driver sustained injuries that required medical attention. The vehicle was totaled and was towed to the dealer (diehl automotive, 258 pittsburgh rd, butler, pa 16002, 724‑282‑8898). The manufacturer was not made aware of the failure. The contact received recall notifications for the federal safety agency campaign numbers: 17v509000 (fuel system, gasoline) and 18v148000 (air bags), which stated that parts were unavailable. The failure mileage was approximately 20,000. Parts distribution disconnect.

Filed Apr 21, 2018 · Electrical, Engine · AL

The car is stalling upon accelerating while in motion and at a stop it jerks back and forth. The car shakes when accelerating and putters even when the car is stationary.

Filed Apr 9, 2018 · Fuel system · TX

Tl* the contact owns a 2014 volkswagen cc. The contact received a notification of the federal safety agency campaign number: 17v509000 (fuel system, gasoline); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called archer volkswagen at 713‑272‑1700 and was informed that the parts were not available. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

Filed Apr 9, 2018 · Airbags, Fuel system · WI

Tl* takata recall. The contact owns a 2014 volkswagen cc. The contact received notification of the federal safety agency campaign numbers: 18v148000 (air bags) and 17v509000 (fuel system, gasoline); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. Paul imports in brookfield, wisconsin was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect for the federal safety agency campaign number: 18v148000 (air bags) and VIN tool confirms parts not available for the federal safety agency campaign number: 17v509000 (fuel system, gasoline).

Filed Apr 3, 2018 · Fuel system, Transmission · 66,000 miles · TX

In february of 2017, my vehicle stalled on a busy freeway while in motion and completely died, after towing the vehicle to the dealership they determined several parts needed to be replaced including mounting, bearing, c valve, ah separator, ribbedbelt, tensioner, c-gasket, d-gasket, seal ring and bolt. After driving the vehicle home again it died. I took it back to the dealership where they replaced the fuel pump module, washer and control unit. The car appeared to be driving fine the day I left, but the next morning it wouldn't start. I had the vehicle towed to the dealership in which they advised I needed a new battery. I kept up with all service and in january of 2018 while driving the vehicle, it stalled yet again while in motion, with vehicles almost striking me, after towing the vehicle to the dealership, they advised it was the fuel pump module again. They replaced the part. The car was driving fine until march 2018 when the vehicle stalled on the freeway while in motion. The dealership now states the bushings are cracked and dry rotted, and the mechatronic unit has failed and the vehicle now needs a new transmission.

Filed Mar 16, 2018 · Fuel system · TX

Tl* the contact owns a 2014 volkswagen cc. The contact received notification of the federal safety agency campaign number: 17v509000 (fuel system, gasoline); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (hiley volkswagen of arlington, 461 e interstate 20, arlington, tx 76018, (817) 575-6000) was contacted and confirmed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.

Filed Feb 19, 2018 · Fuel system · 20,000 miles · NV

I have had an issue with a gas smell that arises from the engine compartment for over 4 years-- I was encourage to change my fuel pump by vw dealer-- but that was not the problem. I was encouraged to only put premium grade a gas and fuel injector cleaners which I did repeatedly, unfortunately the smell worsened until the day I went to register my car and I was told that there was a visible fuel leak from under the manifold and it was a slow drip that was evaporating off the engine head. I was told the car could combust at any time. I went to the nearer vw and the problem that no one could figure out for years was a "fuel line to high pressure pump" $ 399 total-- I no longer have this fuel smell. But based on my research there are thousands of vw's all models with the same issue .the fuel smell was noted the year after I purchased the car with 20,000 miles and the hose gave out at 70,000 miles. I believe this is a reportable incident for a possible recall.

Filed Feb 15, 2018 · Fuel system · TX

Volkswagen group of america, inc. Model: cc date report received by the federal safety agency: 8/16/2017 component: fuel system, gasoline:delivery:fuel pump the federal safety agency campaign id no: 17v509000 summary: volkswagen group of america, inc. (volkswagen) is recalling certain 2009-2016 volkswagen cc, 2006-2010 passat and passat wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail. Consequences:if the fuel pump fails, the engine will stall, increasing the risk of a crash. Remedy:volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. Remedy parts are currently unavailable. Interim notices informing owners of the safety risk were mailed on october 13, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact volkswagen customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 20ae. Notes:owners may also contact the federal safety agency vehicle safety hotline at 1‑888‑327‑4236 (tty 1‑800‑424‑9153), or go to