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Volkswagen CC no deployment problems

12 of the 983 owner complaints about the Volkswagen CC describe airbags did not deploy in a crash, most of them for the 2012 model year.

owner complaints
12
worst model year
2012
typical mileage
80,000
Is there a fix? There are 5 recalls for this area of the car. See below

By model year

  • 2017
    1
  • 2013
    3
  • 2012
    4
  • 2011
    2
  • 2010
    2

Often reported together

Airbag light 2

What owners say

Filed May 4, 2021 · Electrical · 120,000 miles · MI · fire

Tl* the contact owned a 2012 volkswagen cc sport. The contact stated while driving 55 MPH, she saw smoke emerging from the vents. Upon exiting the vehicle, the contact heard a loud pop noise and fire began to engulf from the dashboard. There was no crash or injuries due to the fire. The air bags did not deploy. The fire department was contacted and was able to extinguish the fire. A police report was filed. The vehicle was towed to a impound lot. The contact has not notified local dealer. The vehicle was not diagnosed or repaired. The vehicle was destroyed. The manufacturer was not informed of failure. The failure mileage was 120,000.

Filed Jan 19, 2021 · Airbags · 28,000 miles · FL · crash · 1 injury

Tl* the contact owned a 2017 volkswagen cc. The contact stated while driving 30-35 MPH in the rain, they crashed into the rear of an unknown vehicle. The contact struck his head on the front windshield. There were no warning lights illuminated. The air bags did not deploy. The contact sustained injuries to his head and arms medical attention was provided. The vehicle was towed to an independent lot. A police report was filed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was deemed a total loss by the insurance company. The contact stated the failure was similar to the federal safety agency campaign number: 19v014000 (air bags). The manufacturer was not contacted. The failure mileage was 28,000.

Filed Jul 23, 2018 · Airbags · 105,000 miles · TX · crash

Tl* the contact owned a 2012 volkswagen cc. While driving approximately 35 MPH, the contact rear ended the preceding vehicle. The frontal air bags did not deploy. A police report was filed. The vehicle was towed to a tow lot. No injuries were reported. The dealer (north park volkswagen, 21315 interstate 10 west, san antonio, texas, 78257) was notified of the failure, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 105,000.

Filed Jul 3, 2018 · Airbags · 160,000 miles · DC · crash

Takata airbags I had the recall repair done, shortly there after the horn stopped working and the airbag light came back on. Vw wants to charge me just to look at it. My ref # at vw is 180415119. Further more I was in an accident with a tractor trailer on june 14, 2018 and the airbags did not deploy.

Filed Sep 1, 2017 · Airbags · 7,000 miles · NV · crash · 1 injury

Tl* the contact owned a 2010 volkswagen cc. While the contact was accelerating from a stop sign, another vehicle traveling south crashed into the front driver side of the contact's vehicle. The air bags failed to deploy. The driver sustained injuries to the neck, shoulder, leg, lower back, and whiplash that required medical attention. A police report was filed. The vehicle was towed to findlay volkswagen (located at 983 auto show drive, henderson, nv 89014, phone number: (702) 558-6600). The vehicle was destroyed. The VIN was included in the federal safety agency campaign number:16v078000 (air bags). The manufacturer informed the contact that they would send a representative to inspect the air bags. The approximate failure mileage was 7,000.

Filed Aug 8, 2017 · Airbags · 100,000 miles · CA · crash · 1 injury

Tl* takata recall. The contact owned a 2013 volkswagen cc. While driving approximately 50 MPH, the preceding vehicle stopped abruptly and was rear ended by the contact's vehicle. The air bags did not deploy. There were no warning indicators illuminated. A police report was filed. The contact sustained injuries that required medical attention. The vehicle was totaled and towed to an impound. The dealer was not contacted. The manufacturer was made aware of the failure and provided the contact with a case number. Additionally, the contact stated that she was unaware of the federal safety agency campaign number: 16v078000 (air bags) until she searched the VIN after the failure. The failure mileage was approximately 100,000.

Filed Mar 20, 2017 · Airbags, Driver assistance · 86,925 miles · TX · crash · 1 injury

I was in a car crash 02/24/2017 no airbags deployed. As I was turning left a car ran the red lite, slammed into my passenger side.

Filed Jan 19, 2017 · Airbags · 60,000 miles · FL · crash · 1 injury

Tl* the contact owned a 2011 volkswagen cc. While driving approximately 30-35 MPH through an intersection, the contact's vehicle was struck on the rear driver's side. As a result, the contact's vehicle crashed into a telephone pole and caused damage to the passenger side. The air bags failed to deploy. The contact sustained back, left shoulder, and neck injuries that required medical attention. A police report was filed. The vehicle was destroyed and towed. The manufacturer was notified of the failure. The VIN was unknown. The failure mileage was approximately 60,000.

Filed Mar 17, 2016 · Airbags · FL · crash

Takada recall was involved in a wreck and my air bags did not deploy ,none of them. Now I find out that there is and has been a recall on the air bags, when I contacted vw of america this was never mentioned they stated only way they would deploy was if I was in a accident and was not able to walk away from it.. I was driving and a vehicle pulled in front of me and they were rear ended. My car was totalled .

Filed Oct 6, 2015 · Airbags · 20,000 miles · MO · crash

Tl* the contact owns a 2011 volkswagen cc. While driving approximately 30 MPH, the contact became distracted and crashed into another vehicle. In addition, the air bags did not deploy. The contact did not sustain any injuries. A police report was filed. The vehicle was taken to the contact's residence and towed to a dealer where the cause of the air bag failure was not determined. The contact was informed that the bumper needed to be replaced. The manufacturer was made aware of the failure. The approximate failure mileage was 20,000.

Related recalls

Air bags: air bag/restraint control moduleReported July 17, 2019 · 27,822 vehicles affected
What is wrong
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2016 Tiguan and CC vehicles. The air bag Electronic Control Unit (ECU) may have a defective power supply capacitor that can result in air bag deactivation or inadvertent deployment of the air bags.
Risk
Deactivated air bags increases the risk of injury. Inadvertent deployment of the air bags increase the risk of a crash.
Remedy
Volkswagen will notify owners, and dealers will install new software and replace the air bag ECU as necessary, free of charge. The recall began November 25, 2019. Volkswagen's number for this recall is 69Z5.

Recall number 19V535000 · Recall details

Air bags: frontal: driver side: inflator moduleReported January 11, 2019 · 119,394 vehicles affected
What is wrong
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015 Passat, 2015-2016 Eos, 2015-2017 CC, 2016-2017 TT Roadster, TT Coupe, 2017 Audi R8 Coupe, and R8 Spyder vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Risk
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy
Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 4, 2019. Volkswagen owners may contact Volkswagen customer service at 1‑800‑893‑5298; Audi owners may contact Audi at 1‑800‑253‑2834. Volkswagen's number for this recall is 69S8 (Audi) and 69Y5 (Volkswagen).

Recall number 19V014000 · Recall details

Air bags: frontal: driver side: inflator moduleReported March 6, 2018 · 363,713 vehicles affected
What is wrong
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Risk
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy
Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V‑078.

Recall number 18V148000 · Recall details

Air bags: frontal: driver side: inflator moduleReported February 10, 2016 · 659,493 vehicles affected
What is wrong
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy
Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1‑800‑893‑5298. Audi owners may contact Audi customer service at 1‑800‑253‑2834.

Recall number 16V078000 · Recall details

Air bags: frontalReported August 4, 2015 · 415,825 vehicles affected
What is wrong
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
Risk
A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
Remedy
Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1‑800‑822‑8987.

Recall number 15V483000 · Recall details

Questions about the Volkswagen CC no deployment

Which Volkswagen CC years have airbags did not deploy in a crash problems?

The model years with the most reports are 2012 (4 complaints), 2013 (3 complaints) and 2010 (2 complaints).

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