I was driving and the car shuddered and lost all power and would not accelerate. The car glided to a stop, but there were no shoulders so I was stuck blocking traffic. Later, the police helped push it to a side street where it was safe to park. The dashboard displayed the following error: "Error: Electrical System. Stop!" This message occured at the time of the failure. There were no symptoms or warnings prior to the failure. This message can not be found in the owners manual. Turning the car off and on does not change the situation. The vehicle has not been inspected by a dealer and is awaiting a tow to a dealer
The worst 2015 Volkswagen E-Golf problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Electrical20
- Fuel system9
- Engine5
- Transmission4
- Driver assistance1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Electrical20
- Fuel system9
- Engine5
- Transmission4
- Driver assistance1
- Steering1
Recalls 3
Unknown or other
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
- Risk
- If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
- Remedy
- Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1‑800‑893‑5298.
Recall number 18V329000 · Recall details
Engine and engine cooling: engine
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 e-Golf vehicles manufactured May 21, 2014, to March 1, 2016. Oversensitive diagnostics for the high-voltage battery management system may falsely detect an electrical surge resulting in the vehicle's electric drive motor shutting down unexpectedly.
- Risk
- An unexpected vehicle shutdown can increase the risk of a crash.
- Remedy
- Volkswagen has notified owners, and dealers will update the battery management software, free of charge. The recall began March 15, 2016. Owners may contact Volkswagen customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 93B4.
Recall number 16V138000 · Recall details
Air bags: frontal: sensor/control module-inactive
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Jetta vehicles manufactured September 8, 2014, to November 28, 2014, Golf vehicles manufactured April 2, 2014, to December 3, 2014, and E-Golf vehicles manufactured July 26, 2014, to October 18, 2014. The affected vehicles are equipped a Passenger Occupant Detection System (PODS) that may have been manufactured improperly. As a result, the front passenger seat occupant may be improperly classified or may not be detected.
- Risk
- In the event of a crash, if the front passenger seat occupant is incorrectly classified or non-detected, the passenger frontal air bag may deploy improperly or not at all, increasing the risk of occupant injury.
- Remedy
- Volkswagen will notify owners, and dealers will replace the PODS control module, free of charge. The recall began on November 20, 2015. Owners may contact Volkswagen customer service at 1‑800‑893‑5298. Volkswgen's number for this recall is 69L6.
Recall number 15V627000 · Recall details
See all 3 recalls for the 2015 Volkswagen E-Golf
Defect investigations
Pedestrian alert sounds
the federal safety agency received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, the federal safety agency opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified the federal safety agency he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by the federal safety agency regarding the subject matter of the petition.
DP22005
Technical service bulletins for the 2015 Volkswagen E-Golf 536
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Safety Related Inquiry and Reporting
- Suggested fuel additive
- This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
- Permission to change Daily Order upgraded to RED Order
- Differences between a leak and seepage
- This is a notice for software changes with the ODIS diagnostic program to correct the communication during...
- Oil Consumption Measurement and Electronic Oil Consumption Measurement
- Lubricating engine components before reassembly.
- Instruction, how to lubicate engine before initial start.
- Inquiries
What 2015 Volkswagen E-Golf owners say
Most recent owner complaints, unedited.
There is a known issue regarding a software update required to keep using the heat and cooling options on 2015 and older eGOLF models. Without this patch the heating and cooling of the vehicle will cease to operate. This includes the defogging capability for front and side windows in cold weather. On more than one occasion, I have had to wipe condensation from the windows while driving due to the failure of the heat pump. VW is aware of this software issue, but for vehicles out of the standard warranty will require a service diagnostic fee as well as a large repair cost for essentially a software upgrade. VW owns the diagnostic tools and software so there is no third party way to fix this issue. Affected vehicles should have the software update applied so visibility is not affected during driving. TSB attached
The trim located around the gear selectors has separated leaving a sharp chrome edge that cuts your hand when reaching into the cubby beyond the shifter. This issue was corrected by VW Canada in a recall but not by VW US. It is a known issue and is prevalent across the golf lineup.
Car was in motion on a city street and suddenly lost power. Pulled off road, waited and restarted vehicle with normal function. Evaluated at vw dealer and told the dc-dc convertor is not working properly and shutting down the motor. This part was part of a prior safety recall by nhsta, and the car was evaluated and said to be fixed. Contacted vw of america (case # 04750977) and told there was nothing they could do as the car was out of warranty.
When I went to unplug my car in my garage, the charging port would not release the charger. When I looked it up online, I found that many people who owned 2015 e-golfs had the exact same problem and that none of the electrical resets would work to get the charging port to release the charging cable. (https://www.myvwegolf.com/forum/viewtopic.php?f=12&t=839&start=60) I tried all the electrical resets anyway, but nothing worked. The car was locked down, and it would not even let me put it in neutral, so it could not be rolled on to a tow truck. The tow truck damaged the undercarriage of my car trying to get it out of my garage as a result. I had the car towed to the luther westside vw dealership in minneapolis, mn, and they want to charge me a deductible even though the frequency of this issue points to a manufacturing defect. The charging port should be recalled. People are being stranded over and over again because vw won't take responsibility for this.
The vehicle intermittently will not unlock/release the charging connector from the connection port. When this occurs, the emergency release procedure for the vehicle will not release the charging connector. The charging status indicator is red. Eventually connector finally releases but after either hours of waiting or sometimes hittting the connector to jar it free. During the locked condition, the vehicle is not moveable - will not operate. If it occurs at a public charger, the car is literally tied to the charger and building, unable even to be towed. Chargers can be in some kind of bleak, scary places. Not always where you want to be trapped alone at night. There are many reports by other owners/drivers of the same year and model, see: https://www.myvwegolf.com/forum/viewtopic.php?f=12&t=839&start=10 or https://forums.vwvortex.com/showthread.php?9292185-now-charger-port-won-t-release-charger-connecter! Or https://www.myvwegolf.com/forum/viewtopic.php?f=12&t=158&start=30 . There are others also.
The 2015 egolf locks the charging connector onto the vehicle during charging. This functionality has two (at least) benefits to the vehicle operator. One benefit is that the (very expenseive) car charger's power supply can't easily be stolen during charging. A second, safety-centric, function is derived by not allowing the charging port to separate while a charge is underway preventing possible electrical arcs and electrocution. The locking mechaism intermittenly fails to unlock together with the rest of the doors and functions on the vehicle. This has several potential dangers to a vehicle operator. Wheh the charge connecter will not release, the vehicle will start and might create a situation of being stranded at night in a publc charging location. Tjrtrrwert---9rr-rrwpwrhis has happened to me. Trying to release the plug requires a strong long narrow object (usually metal) be inserted into the shielded area of the locking mechanism. The mechanism can sometimes be over-ridden through trial and error. Evenaually, though an ooperator is going to accidentally contact one of the high voltage terminals.and be seriously hurt or killed. Clippercreek charging equipment seems more likely to causre this condition. Our hsc-40 unit and the smaller 120v travel model these are other similar reports found online: https://www.myvwegolf.com/forum/viewtopic.php?f=12&t=839 ' https://www.myvwegolf.com/forum/viewtopic.php?f=12&t=839#p7764 ' https://www.myvwegolf.com/forum/viewtopic.php?f=12&t=839#p7764
Ev charger will not disengage from port even when car is unlocked with remote. Red light indicating charging failure remains and charger must be removed using emergency disengage pin which is difficult to access and car is immobilized while charger remains stuck. Electrical error message requesting service comes up on dashboard two days but disappears upon restart of vehicle.
Charge port lock would not release charging cable after charging is done. Results in stuck charging cables at public charging stations.
Car will not detach/release from charger in intermittent but regularly occcurring frequency. Happen about once weekly. Leaves driver stranded. Have now started using rubber mallet to tap charger free. Vehicle is always stationary.
Compare the 2015 Volkswagen E-Golf
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Questions about the 2015 Volkswagen E-Golf
Is the 2015 Volkswagen E-Golf reliable?
Owners have filed 29 complaints about the 2015 Volkswagen E-Golf, 4.8 times a typical E-Golf model year.
What is the most common problem with the 2015 Volkswagen E-Golf?
Electrical system, with 20 complaints, typically around 17,653 miles. Next is fuel system (9).
How many recalls does the 2015 Volkswagen E-Golf have?
3 recalls, covering unknown or other, engine and engine cooling and air bags.
What year does the Volkswagen E-Golf have the most electrical problems?
The Volkswagen E-Golf model years with the most electrical complaints are 2015 (20 complaints) and 2016 (11 complaints).
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