2009 Volkswagen Eos: jerking or lurching

Filed Jan 7, 2020 · Transmission · 69,621 miles · NC

Harsh/jerky shifting in dsg power train unit. Typically at very low speeds. This condition previous investigated through closed case # pe09035. Issue relates to excess wear in solenoid bushings. Previously report by the federal safety agency that vw issued extended warranty of 10years/100,000 miles. Car was within limits but vw refused repair saying mechatronic unit (where the defective valves are located) not covered by agreement with the federal safety agency. Current the federal safety agency web pages apparently incorrectly report that vw does replace defective units. Jerking is dangerous in parking maneuvers.

Filed Jul 5, 2019 · Transmission · 51,700 miles · CA

Tl* the contact owns a 2009 volkswagen eos. While driving 20 MPH, the transmission jerked and the rpms increased without warning. The vehicle also accelerated intermittently, which presented the potential risk of a crash. The vehicle was exlcuded from the federal safety agency campaign number: 09v333000 (power train). The vehicle was not included in the federal safety agency action number: pe09035 (power train), but the failure was similar. Volkswagen van nuys (6115 van nuys blvd, van nuys, ca 91401, (818) 785-7571) was notified and was currently servicing the transmission assembly. The manufacturer was notified of the failure and suggested the dealer replace the same oem transmission assembly. The approximate failure mileage was 51,700.

Filed Jul 1, 2019 · Transmission · 51,700 miles · CA

On sunday, june 30th, 2019, @ about 6pm, @51k I was driving 25mph and car jerked, then the rpms revved really high and car slowed down, and "prnds" letters started blinking. I slowed down even more and car was still going at higher than normal rpms. I was able to drive it very slowly through residential streets to my house. When I was going to park it in my spot, I had to put it in reverse, and when I did, it did not move in reverse! During all this the "prnds" lights kept on flashing. I had to turn it off, put it in neutral, and get pushed into my parking spot. When I tested to see if car would start, it started perfectly, no flashing light or anything, no delay or trouble to start it. The check engine light never turned on either. The day before, I did have an issue with getting the car started, it needed a jump start, and when the battery was tested for its voltage, it was running on the lower side. I had not driven it all day on friday, and the starting issues were on saturday. I was told by mechanic that I must have left a light on, but nothing was left on to drain the battery. Earlier on sunday, I needed to go on one outing and the car did give me trouble to start, with a delayed slow start, and it drove fine to my destination less than 4 miles away. When I left there, the car managed to start with that delay again, and when I was driving home is when the crazy jerking, RPM revving, and car slowing down happened about a mile away from my house. Needless to say, this was very scary, and I have read many other complaints about this exact same thing! I am too scared to drive my car! I had it towed to the vw dealer, and I am waiting to hear back from them. When I was signing in at the dealer, another lady was registering her car for the same exact complaint and her car was the same exact car!!! Vw needs to address this very dangerous and scary problem and fix it!!!!

Filed Oct 11, 2018 · Transmission · 118,000 miles · GA

Tl* the contact owns a 2009 volkswagen eos. While driving 15 MPH, the vehicle jerked back and forth and the gear shift indicators began to flash. When the contact placed the vehicle into park and then drive, the vehicle operated normally. The vehicle was taken to heritage volkswagen of west atlanta (1981 thornton rd, lithia springs, ga, 30122, 770872-0033) where it was diagnosed that the transmission failed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 118,000.

Filed May 8, 2015 · Transmission · 109,286 miles · MA

The car lurches forward and bucks on full stop and take off. I have contacted a vw dealer and gave me a possible fix for 1800.92 but this may not fix the problem. It may also need a new clutch. This is a known problem that vw is aware of but will not recall and repair. This complaint is to document the problem once again and suggest that vw be made to fix this before someone is killed if they haven't already been.

Filed Mar 4, 2010 · Transmission · 3,800 miles · NJ · crash

Our 2009 eos lux was being driven at a slow speed into a head in parking space yesterday. Gas pedal was being engaged to get into the space when car suddenly accelerated and rapidly lunged forward striking two parked cars in the parking row facing this space. Property damage on this vehicle and the two vehicles struck was significant. This car had suddenly jerked forward when pulling away from a stop at an intersection the day before; after the sudden jump forward the car resumed a normal acceleration. Insurer and dealer have assured us they will investigate. This vehicle has a serious and extremely dangerous defect and we will not drive it again unless we are certain that the defect is identified and corrected.

Filed Aug 24, 2009 · Engine · 675 miles · FL

Volkswagen eos automatic. Last thursday august 20th I was making a right turn when the car switched into neutral causing the car behind me to hit the brakes so as not to hit me. My car then switched into drive and lurched forward causing me to hit to brakes so as not to hit the car in front of me. This is the 3rd time since I leased the car on july 19th that the car has shifted into neutral and then into drive. Volkswagen knew of the problem and yet nobody bothered to tell me that the problem might exist. The manufacturer should be required to inform any prospective customer of the problem. Now I have a lease for 3 years and who knows if the problem will be fixed in a timely manner or not. Customer should have the right to return the car and receive back all monies paid if the problem was not told to customer.