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Volkswagen Eos jerking problems

26 of the 426 owner complaints about the Volkswagen Eos describe jerking or lurching, most of them for the 2008 model year.

owner complaints
26
worst model year
2008
typical mileage
39,000
Is there a fix? There is 1 recall for this area of the car. See below

By model year

What owners say

Filed Jan 7, 2020 · Transmission · 69,621 miles · NC

Harsh/jerky shifting in dsg power train unit. Typically at very low speeds. This condition previous investigated through closed case # pe09035. Issue relates to excess wear in solenoid bushings. Previously report by the federal safety agency that vw issued extended warranty of 10years/100,000 miles. Car was within limits but vw refused repair saying mechatronic unit (where the defective valves are located) not covered by agreement with the federal safety agency. Current the federal safety agency web pages apparently incorrectly report that vw does replace defective units. Jerking is dangerous in parking maneuvers.

Filed Jul 5, 2019 · Transmission · 51,700 miles · CA

Tl* the contact owns a 2009 volkswagen eos. While driving 20 MPH, the transmission jerked and the rpms increased without warning. The vehicle also accelerated intermittently, which presented the potential risk of a crash. The vehicle was exlcuded from the federal safety agency campaign number: 09v333000 (power train). The vehicle was not included in the federal safety agency action number: pe09035 (power train), but the failure was similar. Volkswagen van nuys (6115 van nuys blvd, van nuys, ca 91401, (818) 785-7571) was notified and was currently servicing the transmission assembly. The manufacturer was notified of the failure and suggested the dealer replace the same oem transmission assembly. The approximate failure mileage was 51,700.

Filed Jul 1, 2019 · Transmission · 51,700 miles · CA

On sunday, june 30th, 2019, @ about 6pm, @51k I was driving 25mph and car jerked, then the rpms revved really high and car slowed down, and "prnds" letters started blinking. I slowed down even more and car was still going at higher than normal rpms. I was able to drive it very slowly through residential streets to my house. When I was going to park it in my spot, I had to put it in reverse, and when I did, it did not move in reverse! During all this the "prnds" lights kept on flashing. I had to turn it off, put it in neutral, and get pushed into my parking spot. When I tested to see if car would start, it started perfectly, no flashing light or anything, no delay or trouble to start it. The check engine light never turned on either. The day before, I did have an issue with getting the car started, it needed a jump start, and when the battery was tested for its voltage, it was running on the lower side. I had not driven it all day on friday, and the starting issues were on saturday. I was told by mechanic that I must have left a light on, but nothing was left on to drain the battery. Earlier on sunday, I needed to go on one outing and the car did give me trouble to start, with a delayed slow start, and it drove fine to my destination less than 4 miles away. When I left there, the car managed to start with that delay again, and when I was driving home is when the crazy jerking, RPM revving, and car slowing down happened about a mile away from my house. Needless to say, this was very scary, and I have read many other complaints about this exact same thing! I am too scared to drive my car! I had it towed to the vw dealer, and I am waiting to hear back from them. When I was signing in at the dealer, another lady was registering her car for the same exact complaint and her car was the same exact car!!! Vw needs to address this very dangerous and scary problem and fix it!!!!

Filed Oct 11, 2018 · Transmission · 118,000 miles · GA

Tl* the contact owns a 2009 volkswagen eos. While driving 15 MPH, the vehicle jerked back and forth and the gear shift indicators began to flash. When the contact placed the vehicle into park and then drive, the vehicle operated normally. The vehicle was taken to heritage volkswagen of west atlanta (1981 thornton rd, lithia springs, ga, 30122, 770872-0033) where it was diagnosed that the transmission failed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 118,000.

Filed Sep 26, 2018 · Transmission · 87,000 miles · OH

Dsg gearbox transmission fails at 88,000 miles. After driving the car in traffic (many stops/starts) the transmissions jerks between shifts, and emits a loud 'clunk' when shifting.

Filed May 5, 2017 · Transmission · 85,000 miles · CA

Dsg gearbox transmission fails under 100,000 miles. After driving the car in traffic (many stops/starts) the transmissions jerks between shifts, and emits a loud 'clunk' when shifting.

Filed Feb 11, 2016 · Transmission · 96,000 miles · SC

I was on the highway after my car had been sitting all day for work after about 20 miles of driving at about 65-70 MPH the car suddenly shifted out of gear and red lined for a few seconds until I realized I had the cruise set. Once I got that turned off the car then shifted back into first gear automatically and jerked horribly trying to slow itself down. So thankful truckers where not behind me! I shifted the car into neutral and got it to the side of the road. After a very costly transport back to the dealer due to me working out of town the service team informed me the mechatronic unit was faulty and needed to be replaced. The vehicle is an 2007 with the 2.0t and 96,000 miles on the odo. Vw now claims this model isn't under any extended warranty and that my claim would be denied. Now I am forced to figure out a $2,500 repair.

Filed Dec 17, 2015 · Engine, Fuel system · 67,000 miles · MA

Tl* the contact owns a 2012 volkswagen eos. While driving at approximately 35 MPH, the vehicle jerked and the accelerator pedal was depressed but the vehicle did not accelerate. The vehicle was towed to the dealer where it was diagnosed that the cylinder one fuel injector was stuck open and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 67,000.

Filed Oct 22, 2015 · Transmission · 42,000 miles · IL

2010 vw eos. Dsg transmission.<43,000 miles. Issue: intermittent - loss of motive power attempting to move from stationary position to reverse/drive and/or delayed power engagement (jerking). Loss of power when shifting into reverse from stationary position on common drive (slight incline) causes the car to roll forward presenting risk of collision (oncoming vehicle from opposing garage, pedestrian, infrastructure). Delayed engagement jerk in same situation presents risk of collision (passing vehicle (waiting for me to move, decides to pass, clutch engages and jerks car backwards), pedestrian, infrastructure). Parallel parking on major city street lost power in reverse and drive causing traffic backup and other vehicles to veer into oncoming traffic lane. Unpredictable delayed drive engagement when pulling into traffic on major city street. Dealer informed dsg clutch pack requires replacement. Located tsb dated 2/6/14 (tb-30-14-01/vw 2028783). Car in for complete servicing 8/7/14. Interactive inspection performed. No indication of potential issue or need for any related maintenance. View as a consumer - negligent conduct given the potential ramifications of dsg failure. Fault should require more than a tsb as loss of vehicle control poses meaningful risk of injury.

Filed Oct 21, 2015 · Transmission · 39,000 miles · IL

For at least the last year the car has been "jerking" and/or "not taking off" when I step on the accelerator (when accelerating from a stand still or if pressing on the pedal when in motion). I have told the auto dealer more than once and was told they checked it and it was fine. So, the last time I took it in (the car only has 39,000 miles on it) I insisted that someone from the dealership take a ride with me as the problem still existed. The tech advisor did and admitted there is definitely a problem. I was 1st told it was a mechatronis coding error having to do with the dsg. Now I have been told it is a clutch pak and that is not covered under warranty. I spoke to vwoa and they said some of the vehicles had been granted dsg warranty extensions however, mine was not one of them because my VIN didn't show in their records. Since I clearly have the problem of the non-acceleration and the jerking; it should have been.

Related recalls

Power train: automatic transmissionReported August 20, 2009 · 16,000 vehicles affected
What is wrong
Volkswagen is recalling certain model year 2009 and 2010 passenger cars manufactured between september 2008 and august 2009. The wiring harness of a temperature sensor in the direct shift gearbox (dsg) may have connector wires that were insufficiently crimped. With insufficiently crimped connector wires, a temperature sensor has the potential to falsely detect a high gearbox oil temperature, causing the transmission to abruptly shift to neutral. If this happens, the selector lever position indicator within the instrument panel will flash. In addition, the "depress brake pedal" indicator light will be illuminated, alerting the driver to apply the brakes.
Risk
The abrupt shift to neutral could lead to a crash without warning.
Remedy
Volkswagen will reprogram the transmission control module with updated software free of charge. The recall began on october 20, 2009. Owners may contact volkswagen at 1‑800‑822‑8987.

Recall number 09V333000 · Recall details

Questions about the Volkswagen Eos jerking

Which Volkswagen Eos years have jerking or lurching problems?

The model years with the most reports are 2008 (10 complaints), 2009 (7 complaints) and 2010 (5 complaints).

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