Volkswagen Eos transmission failure problems

Filed Nov 17, 2022 · Electrical, Transmission · FL

On 2 separate occasions, I lost transmission service to my 2016 VW EOS. 65K miles. While driving, my RPM increased dramatically, and it felt like the car went into neutral and wouldn't accelerate. I came to a slow, uncontrolled stop on the side of the road. The EPC code, check engine light and the gear indicator warning lights were flashing. It was very scary to not have any control of the car. Very unsafe situation. The code reader indicated code U0103 meaning "lost communication with gear shift module". LP and Sons DeLand FL, repaired the vehicle, citing: remove and replace transmission gear shift.

Filed Apr 13, 2019 · Transmission · 85,600 miles · TN

Vehicle stalls when attempting to take off vehicle nearly dies when coming to a stop. Was told by dealer the transmission needs replaced. From what I have read the early version of this transmission has been highly problematic. I have contacted volkswagen america and they informed me that there was no kind of recall for this car related to the transmission. I have however read of many other customers that have had problems with this transmission. From what I have read volkswagen has given a goodwill extended warranty on these transmissions, however they say ours is not part of this even though our car was built in early november 2009. Our car is a 2010 and has most all the symptoms the 2008 and 2009 have/had that I have read about. In my personal opinion and being a mechanic working for a nationally known tractor dealer myself I feel more should be done by volkswagen, even if they are pressured to do so. I feel our car specifically is a bit dangerous and I fear it will only become worse with time.

Filed Nov 26, 2018 · Transmission · 79,000 miles · MD

Tl* the contact owns a 2010 volkswagen eos. While the vehicle was stationary and while driving various speeds, the transmission failed. The contact stated that the vehicle began sputtering and the rpms increased rapidly. In addition, the vehicle would not engage in the reverse position when prompted. The contact pulled the vehicle over to the side of the road and turned off the engine. The contact restarted the vehicle and was able to drive home on most occasions. The contact stated that the failure was intermittent. Hanover volkswagen (1850 carlisle street, hanover, pennsylvania 17331, (717) 797-4721) was made aware of the failure and diagnosed that the transmission was faulty and needed to be replaced based on diagnostic trouble code: p27-11. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that there was no part available for the repair. The contact referenced tsb number: 30-14-03 from august of 2014 as a potential cause of the failure. The failure mileage was 79,000.

Filed Oct 11, 2018 · Transmission · 118,000 miles · GA

Tl* the contact owns a 2009 volkswagen eos. While driving 15 MPH, the vehicle jerked back and forth and the gear shift indicators began to flash. When the contact placed the vehicle into park and then drive, the vehicle operated normally. The vehicle was taken to heritage volkswagen of west atlanta (1981 thornton rd, lithia springs, ga, 30122, 770872-0033) where it was diagnosed that the transmission failed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 118,000.

Filed Sep 7, 2017 · Transmission · 64,346 miles · FL

My automatic transmission is slipping and then clunks into gear. I bought the car used at the end of april 2017. I took it to the vw dealership and they found metal shavings in the transmission fluid. The "warranty" ran out at 60,000 miles, I have 64,000 miles on it. They want $7100 to replace the transmission and vw headquarters refuses to offer any help at all.

Filed Aug 10, 2017 · Transmission · 1 miles · MN

Dsg transmission failure. Had ABS module recall done at dealer. Picked up vehicle, drove two blocks, car would not shift out of second gear. Went back to dealer, they scanned it, and it showed 36 prior faults with transmission. Prior to this it has never shown a code/check engine light prior to know. Is now out of warranty - vw says too bad for you.

Filed Nov 5, 2013 · Transmission · 70,000 miles · NJ

August 2013: 2009 vw eos abruptly lost power, would not accelerate, and the dashboard (prnd) flashed erratically; happened numerous times since. A vw master mechanic of 14 years told me that the dsg temperature sensor should be repaired and mechatronics unit should also be replaced. He advised I take the vehicle to a dealer for the recall/warranty repairs. Prestige vw, turnersville, nj told to replace the transmission (5700 dollars), due to "internal transmission issues". No definitive problem identified.I was then told they would contact vwoa so they "could go to bat for me" because they understand that "no one buys a volkswagen expecting the transmission to go at 74k miles". A claim would be submitted on my behalf; due to new vw policy they 'must' use a third-party claim service-vw would no longer accept direct claims. I called the dealer several times and was put off each time promised a return call. It has been nearly 5 weeks and nothing has been done. I called vwoa directly, they indicated that they I) have no record of a claim initiated by the dealer; ii) do not require dealers to use a third-party claim service; and iii) rely on their dealers' determination of problems. I am seriously concerned for my and my child's safety. Last week, my car abruptly slowed in 65mph traffic on route 295 in nj; I was almost hit by a car behind me due to this malfunction.vw refuses to address this;I hope the federal safety agency will take action and address these concerns before someone loses their life to this transmission malfunctioning.

Filed Nov 18, 2010 · Transmission · 1,400 miles · FL

Tl*the contact owns a 2009 volkswagen eos. While driving approximately 35 MPH he attempted to accelerate further but the vehicle would not respond. He was only able to drive at very low speeds. The vehicle was taken to an authorized dealer where he was informed the transmission failed and needed to be replaced. The vehicle was repaired. Approximately 11 months later the failure recurred. The vehicle was towed to an authorized dealer where he was informed the transmission failed again and needed to be replaced. The vehicle was repaired. The failure mileage was 1,400 and the current mileage was 11,000.

Filed Sep 1, 2009 · Transmission · 1,100 miles · PA

Mar 08 leased 08 vw eos/ may 08 driving home (1100 miles on car) turned into subdivision going up hill car just stopped. Had to be towed to dealership, they just said there was a problem with the transmission and gave me rental and then called and advised that they would give me a new 08 eos but it would have to b ordered. They repaired the original eos and I drove it until aug 08 when I was given a new 08 eos. At about 4000 the car started lunging, jerking either forward or back and if I was stopped on a hill I could not pull out without using gas and brake to keep from drifting back. Took it in for 5000 mile check up and advised them of the problems -- they put in a new transmission. I now have 8800 miles on the vehicle with the replaced transmission so in essence may 4,000 miles on that transmission and it is beginning to power up by without my actually pushing on the gas pedal and some jerking. I am due for the 10,000 miles check up and I don't know what to expect. I am afraid to drive this car and I never use it to go further than about 20 miles from home. I don't know what recourse I have. I have another 12 months on the lease! I have no complaint with the dealership - they have treated me very well I am just reporting for your information only since I have had 2 vehicles . I have 2 VIN numbers I don't have them available at the moment.

Filed Aug 28, 2009 · Transmission · 17,943 miles · VA

Purchased 2008 vw eox on 09/11/2009. Car would briefly stall-out and pop into gear when accelerating into traffic from a stop. 02/12/08 - dealer could not duplicate or find error codes. 12/16/08 - car has become worse, stalls more often, rolls backwards, bangs - dealer could not duplicate or find error codes. 03/18/09 - after almost having an accident from the transmission failure, dealer scans and found no failure records - unable to duplicate. 07/07/09 - dealer was able to verify problem by test driving - 07/31/09 - dealer replaced mechatronics unit. The car drove better than ever after the replacement. Yesterday 08/27/09 car stalled lurched, banged, and slipped through gears when accelerating from a stop into traffic. Narrowly missed having an accident.