Performed NH Safety Inspection. Found upon Inspection Left Rear, Driver Side, Coil Spring has failed. Broken. This will make over Ten VW or Audi vehicles we have seen in the last year with this problem.
2016 Volkswagen Golf Sportwagen: broken coil spring
6 of the 51 complaints about the 2016 Volkswagen Golf Sportwagen describe broken coil spring.
- owner complaints
- 6
- of this car's complaints
- 12%
- recalls
- 0
Broken coil spring by model year
What owners say
The contact owns a 2016 Volkswagen Golf Sportwagen. The contact stated while driving at high speeds, the vehicle started to shake abnormally. No warning lights were illuminated. The vehicle was taken to an auto body shop where it was diagnosed and determined that the rear axle coil springs had fractured and needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 135,000.
The rear coil spring fractured and caused a suspension issue. This is the same issue as reported in the federal safety agency campaign number: 19V188000 covering the same vehicles built a few months after mine. The vehcile is being repaired now and the issue has been confirmed. The component has been inspected by a service technician and the issue has been confirmed. Parts have been retained for evidence. There were no warnings, messages or symptoms. VW has been notified, but confirmed this is not their issue to fix. This issue should result in an extended recall to cover the same vehcile, just earlier models, so there are no resulting accidents, injuries, or deaths.
Both rear coil springs broken
The passenger side rear coil spring snapped without any warning and with in normal highway and city street use with only 46,244 miles and 5 years of age. The was manufactured in August of 2015, was delivered in November of 2015, and the spring failed in the last week of June 2021. The vehicle is used on road and has had all maintenance done on time or early. I drove the vehicle on June 25th and when I was about 2 miles from home I slowed for an intersection and heard a clank sound from the rear of the vehicle, the remainder of the drive was uneventful. The next day when exiting our garage my wife and I heard a loud clanking sound. I test drove the car around the block and every turn, deceleration, and bump resulted in a clank from the back rear wheel area. The VW dealer confirmed the rear spring had snapped and also noted they had had a number of occurrences on MQB platform VWs and had a Tiguan (same chassis/platform) of similar age in the shop for the same reason. I drove slowly and on low roads to the dealer but it was clear the handling was compromised as it was not predictable in terms of both motions over bumps or when turning or reaction to steering inputs. I spoke with VW corporate and they confirmed an earlier recall on rear coil springs on VW Golf Sportwagens but that recall impacted the 2015. They were unable to assist with the repair but suggested I contact the federal safety agency. It is fortunate that the failure occurred when it did and not at highway speeds or severe weather. It is also fortunate no fragments of the spring impacted the tire or break components. I have owned many cars with significantly higher miles and managed armored and police vehicle fleets but have never had a car with so few miles have a spring snap.
My steering clock spring failed at 37k miles, there's a recall but vw said my car is not affected, however many people on the forums and car groups have had this issue more than once, some covered some not.
Service bulletins that may apply
- What is and what is not a leaking suspension strut.
- How to identify and when to replace a leaking strut
- Technical Bulletin informing that When applying brakes at highway speeds the following symptoms may occur
- Technical Bulletin on how to service Vibration or noise when braking may be due to brake disc corrosion...
- Technical Bulletin about a customer concern stating that customer observed one or more of the...
- Addressess Vibration or noise when braking may be due to brake disc corrosion protection which has not...
Related recalls
No recalls on record for this model year.
Questions about the 2016 Volkswagen Golf Sportwagen coil spring
Is broken coil spring a common problem on the 2016 Volkswagen Golf Sportwagen?
6 of 51 owner complaints about the 2016 Volkswagen Golf Sportwagen (12%) mention broken coil spring. The model year with the most reports is 2017.
Is there a recall or service bulletin for this on the 2016 Volkswagen Golf Sportwagen?
There are 0 recalls and 6 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2016 Volkswagen Golf Sportwagen
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