During the WV state inspection at my VW dealer for my 2017 Golf Sportswagen, it was determined I had a broken rear spring. Researching the issue, I find VW issued a recall for some 2017 Golf Sportswagens for this very issue, but apparently my car was not included. The broken spring prevents me from having a valid inspection sticker and should not drive it. Per information on the past recall, collapse of the spring can cause tire damage and loss of control of the vehicle. The previous recall was Safety Recall Code: 42J5 – Rear Axle Coil Springs – 2017-2019 Volkswagen Golf Sportwagen. Hence the problem was reproduced and confirmed. No warning lamps or signals were observed and the defect was found during the VW State Inspection procedure at Voltswagen Morgantown.
2017 Volkswagen Golf Sportwagen: broken coil spring
11 of the 39 complaints about the 2017 Volkswagen Golf Sportwagen describe broken coil spring.
- owner complaints
- 11
- of this car's complaints
- 28%
- recalls
- 1
Broken coil spring by model year
What owners say
Left and Rear Coil Springs have snapped in half due to unreasonably dangerous defective manufacturing. This is consistent with the open recall for the exact condition: the federal safety agency's campaign number: 19V188000. However, VW North America refuses to consider my vehicle for the recall as my vin is not included. Although the snaps reflect a a dangerous manufacturing defect, VW incorrectly has determined the rear coil springs on my vehicle are not "in the batch" of defective coil springs.
Broken rear coil spring requiring replacement of both rear springs. The springs were replaced at the state safety inspection in August 2023. The broken parts were not retained. Failure of part could have resulted in loss of control of the vehicle. The work was completed by an independent garage. There was no warning other than reduction of ride comfort.
Both rear coil springs have broken. Ref: the federal safety agency Campaign 19V188000
Got in touch with VW regarding recall 42J5 but manufacturer tells me that my vehicle is not a part it the recall. I believe since my car is 2017 which is a part of the recall, there is a chance a defective part could have been used on my car. Also VW refused to provide me with parts numbers for the effected vehicle. I was going it compare with parts on my vehicle which are broken ( coil springs)
The contact owns a 2017 Volkswagen Golf Sportwagen. The contact stated while driving 40 MPH, there was an abnormal thumping sound coming from the rear of the vehicle. Upon inspection, the contact discovered that the rear passenger’s side to the vehicle was lowered due to a fractured coil spring. Upon investigation, the contact discovered the federal safety agency Campaign Number: 19V188000 (Suspension) which he linked to the failure. The dealer was notified of the failure and the contact was informed that the VIN was not included in the recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 115,000.
Broken rear coil springs, piece of passenger side rear spring located in assembly, possible road and vehicle hazard. Broken spring is available for inspection. Spring has not been inspected by dealer, appointment has been scheduled. No warning messages, loud banging noise heard, internet search conducted and broken spring piece located and removed. Located VW recall #42J5, contacted VW, but they could not locate recall # in their system. VW told me that my VIN# wasn't included in the recall, but they couldn't locate the actual recall. Safety recall report #19V‑188
At 28,700 miles both rear coil springs on my Volkswagen failed. This spring failure was addressed in Volkswagen's 42J5 recall campaign and the federal safety agency's campaign # 19V188000. However, my vehicles VIN # was not part of this recall. Since the springs on my vehicle failed at a low mileage why was my vehicle not included in the 56,000 vehicles recalled. Perhaps this indicates a wider issue than Volkswagen first believed. I am the original owner and the vehicle has not been abused in any way. I have the failed springs available for inspection and my mechanic said he has replaced these springs on three other Volkswagens. This is in a small town of 2000 people. The problem made itself known by unusual noises from the rear of the car when on uneven road surfaces. Safety issues involved are covered in the original recall.
Rear suspension spring broke causing rear car to lean low mileage other VW‘s have been recalled for same problem
The contact owns a 2017 Volkswagen Golf Sportwagen. The contact stated that while driving at various speeds, an abnormal clanking sound was coming from the rear end of the vehicle. The contact had taken the vehicle to a dealer where they diagnosed the vehicle with a rear coil spring fracture. Upon investigation, the contact discovered the federal safety agency Campaign Number: 19V188000 (Suspension) which he linked to the failure. The contact called the dealer back and was informed that there were no recalls on the vehicle. The manufacturer had yet to be informed of the failure. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was approximately 43,000.
I have 2017 volkswagen golf sportwagen. The rear axle coil spring part number 5qm 511 115 broke. It appears to have been recalled (see safety recall code 42j5). But my VIN does now show any recall. Please help.
Service bulletins that may apply
- What is and what is not a leaking suspension strut.
- How to identify and when to replace a leaking strut
- Customer states MIL-on P0087, P0148 and/or P053F
- Technical Bulletin informing that When applying brakes at highway speeds the following symptoms may occur
- Technical Bulletin on how to service Vibration or noise when braking may be due to brake disc corrosion...
Related recalls
Suspension: rear: springs: coil springs
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Golf Sportwagen, 2019 Jetta, 2015-2019 Golf, and 2018-2019 Tiguan vehicles. The rear coil springs may prematurely fracture.
- Risk
- If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.
- Remedy
- Volkswagen will notify owners, and dealers will replace the rear axle coil springs, free of charge. The recall began April 12, 2019. Owners may contact Volkswagen customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 42J5.
Recall number 19V188000 · Recall details
Questions about the 2017 Volkswagen Golf Sportwagen coil spring
Is broken coil spring a common problem on the 2017 Volkswagen Golf Sportwagen?
11 of 39 owner complaints about the 2017 Volkswagen Golf Sportwagen (28%) mention broken coil spring. The model year with the most reports is 2017.
Is there a recall or service bulletin for this on the 2017 Volkswagen Golf Sportwagen?
There is 1 recall and 5 service bulletins for the same area of the car. Check them below with your VIN.
VIN decoder
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