2017 Volkswagen Golf Sportwagen suspension problems

Filed May 9, 2025 · Suspension · WV

During the WV state inspection at my VW dealer for my 2017 Golf Sportswagen, it was determined I had a broken rear spring. Researching the issue, I find VW issued a recall for some 2017 Golf Sportswagens for this very issue, but apparently my car was not included. The broken spring prevents me from having a valid inspection sticker and should not drive it. Per information on the past recall, collapse of the spring can cause tire damage and loss of control of the vehicle. The previous recall was Safety Recall Code: 42J5 – Rear Axle Coil Springs – 2017-2019 Volkswagen Golf Sportwagen. Hence the problem was reproduced and confirmed. No warning lamps or signals were observed and the defect was found during the VW State Inspection procedure at Voltswagen Morgantown.

Filed Oct 18, 2024 · Suspension · CA

Left and Rear Coil Springs have snapped in half due to unreasonably dangerous defective manufacturing. This is consistent with the open recall for the exact condition: the federal safety agency's campaign number: 19V188000. However, VW North America refuses to consider my vehicle for the recall as my vin is not included. Although the snaps reflect a a dangerous manufacturing defect, VW incorrectly has determined the rear coil springs on my vehicle are not "in the batch" of defective coil springs.

Filed May 22, 2024 · Suspension · NY

[XXX] loud clunking noise from right rear of car taken to VW KIngst on, NY, diagnosed with broken rear springs there is a recall but not for my VIN number, but my springs are broken, maybe VIN numbers need updating INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed May 13, 2024 · Suspension · MA

There was a recall on my vehicle due to a spring issue. Presumably I have the same springs as those on cars that were recalled, even though my car was not recalled. My springs are damaged, but VW refuses to take responsibility.

Filed May 10, 2024 · Suspension · CA

While driving approximately 50 mph I heard a clunk noise from the back of the car I was close to our service garage in Meaford Ontario Canada so I stopped there and left the car with them They called and said the right rear spring was broken in 2 places One break was rusty and the second break was fresh and clean We investigated and saw that there was a recall 42J5 so we instructed the mechanic to replace both as per the notice to save the cost of towing($200) the car 30 miles We purchased the replacement springs from the local dealer We have now been advised by VW that they do not have to honour the recall because the VIN is not on their data base To me that confirms that the data base must be wrong because I had a spring break I have reported this to Transport Canada as well but I know it is North American issue I clicked [XXX] and 12345 as a zip code my address is actually in [XXX]

Filed Apr 24, 2024 · Suspension · PA

Broken rear coil spring requiring replacement of both rear springs. The springs were replaced at the state safety inspection in August 2023. The broken parts were not retained. Failure of part could have resulted in loss of control of the vehicle. The work was completed by an independent garage. There was no warning other than reduction of ride comfort.

Filed Nov 21, 2023 · Suspension · VT

Both rear coil springs have broken. Ref: the federal safety agency Campaign 19V188000

Filed Aug 1, 2023 · Suspension · NY

Got in touch with VW regarding recall 42J5 but manufacturer tells me that my vehicle is not a part it the recall. I believe since my car is 2017 which is a part of the recall, there is a chance a defective part could have been used on my car. Also VW refused to provide me with parts numbers for the effected vehicle. I was going it compare with parts on my vehicle which are broken ( coil springs)

Filed Jun 26, 2023 · Suspension · 115,000 miles · MA

The contact owns a 2017 Volkswagen Golf Sportwagen. The contact stated while driving 40 MPH, there was an abnormal thumping sound coming from the rear of the vehicle. Upon inspection, the contact discovered that the rear passenger’s side to the vehicle was lowered due to a fractured coil spring. Upon investigation, the contact discovered the federal safety agency Campaign Number: 19V188000 (Suspension) which he linked to the failure. The dealer was notified of the failure and the contact was informed that the VIN was not included in the recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 115,000.

Filed Apr 27, 2023 · Suspension · TN

Both rear springs shattered in three paces withing 6 weeks of each other. One occurred while driving on highway beginning of March 2023. The first time there was no immediate issue because of the way the spring collapsed on itself. I replaced the spring. The second spring shattered and collapsed (end of April 2023) onto the shock causing loud banging sounds. Luckily it collapsed while on city street. The tire was scraping inside the wheel well but I was able to control the vehicle. I could not drive the vehicle until the spring was replaced. I checked with VW and there are numerous recalls on the my vehicle model and year, but not my vin #.