2010 Volkswagen Golf: fuel pump failure

Filed Dec 23, 2015 · Fuel system · 105,199 miles · NJ

Engine failure on road. Service is claiming it is a fuel pump issue.... High pressure fuel pump.

Filed Sep 23, 2014 · Fuel system · 60,580 miles · CA

I was stopped at a red light preparing to make a left hand turn when I noticed that the engine started making a rattling noise. After the light turned green, I proceeded to make my turn and after exiting the intersection the vehicle started to hesitate and eventually stalled. I pulled to the side of the road safely and tried to restart the vehicle but it would not start. I called aaa and my local vw dealer and had the car towed there for repair. I was told that the high pressure diesel fuel pump failed and that it would be replaced as a "goodwill" by vw since my car was just out of the 5 year 60k warranty. To my knowledge, the entire fuel system was replaced with the exception of the fuel tank itself which was cleaned. Everything was taken care of by vw with no charge to me, and a loaner car was provided.

Filed Jan 9, 2014 · Fuel system · IN

There were three separate stalling incidents within 1 year (9/2012-6/2013). After each incident, the vehicle was taken to a volkswagen dealership for evaluation. The vehicle was within the 36,000 mile warranty during this time, and no problems were diagnosed or repaired by the technicians. Finally, on 1/7/2014, there was a complete failure of the high pressure fuel pump.

Filed Nov 26, 2012 · Engine, Fuel system · 40,169 miles · CA

I have a 2010 vw golf tdi. I was driving along at 25 MPH when my glow plug & check engine lights started flashing, and my tachometer dropped to zero, indicating a stall. The power steering also started to cut out, but I was able to safely pull over. Tried starting the car again and got nothing. The car was towed to a vw dealership down the street, and on monday 11/19 they informed me that my high-pressure fuel pump failed and sent metal fragments through the entire fuel system. The car is currently being repaired under warranty, but I was told that the bill would be at least $5,000 for this kind of fix. Oh yeah, this also completely ruined my travel plans for thanksgiving, as vw refused to give me a loaner car while this documented warranty issue was being dealt with. After doing some research, I found that there are several cases of 2009-10 tdi fuel pump failures with the same symptoms. Apparently, there have been three revisions of this pump since then, and I am due to get the newest one. But, there is also talk that ultra-low-sulfur diesel fuel in the us is not providing the proper lubricity, and thus causing the pumps to fail (this is not an issue in europe). Nonetheless, further investigation by the federal safety agency should result in vw doing a proper recall and redesign, rather than quietly fixing an inherent flaw on a case-by-case basis. Even with my car fixed, I'll still be wondering when this will happen again. Which also makes me wonder if I should just sell it and be done with vw. Very frustrating.

Filed Oct 28, 2012 · Fuel system · 29,545 miles · CA

Check engine light went on a few seconds after I had merged a few lanes over on the freeway (101s @holly during rush hour). Glow plug light flashed once or twice. Within 60 seconds, the car had died while traffic was speeding up on both sides of me. Put on emergency flashers. I could not get the car started again, nor did I have enough time to merge to the side of the road (I had 2 lanes on my right, 2 on my left). After trying to start it for a minute or so, called 911. After 10 - 15 minutes, chp came and stopped all traffic, pushed me to the side of the road with his car. Car still would not start. Tow truck came a while later, towed me to vw dealer (boardwalk) which was nearby. Dealer: boardwalk volkswagen, redwood city, ca status: fixed under warranty. Provided me rental car. Took 1 week. All in all, gave me good service. They replaced the entire fuel system. Here is what they did under warranty (per the receipt): * replaced high pressure fuel pump * replaced auxiliary fuel pump * replaced fuel filter housing and filter * replaced all injector lines * replaced 4 injectors * replaced fuel rail * removed and reinstalled fuel pump inside gas tank * drain and refill diesel * road tested recheck ok * vendor code (bosch) and (cbf) not a very opportune time for a catastrophic failure, while cruising on the busy rush-hour highway, and it happened very fast. Nevertheless, no one was injured, and the car is now back on the road. I know several people with these cars of this vintage, and I will encourage them to contact vw to try and replace the pump before it fails. On the triclub forum, there are examples of this same thing happening 100s of times to these cars. Here is my entry: http://forums.tdiclub.com/showthread.php?p=3978779 someone on the forum encouraged me to file an incident with the federal safety agency, so I am doing that here.

Filed Oct 8, 2012 · Fuel system · 37,583 miles · CA

Entering the freeway and a high speed, engine light and ignition coil light appeared when I reached the end of the on-ramp. Lost all propulsion 30 seconds later; the vehicle would not accelerate. Vehicle coasted to a stop on the shoulder, but barely made it since I had to move several lanes over and avoid traffic going around me. If I was moving slower, I would have been stranded on one of the lanes. There have been many other cases of the high pressure fuel pump failure for the turbo diesel engine, my vehicle is just another one.

Filed Aug 2, 2012 · Engine, Fuel system · 53,000 miles · NY

I got into my car as normal, and began to drive. After about 5 minutes of driving, I came to a red light on a busy street. My check engine light came on and the glow plug light began to flash, the car immediately died and would not restart. I was told the high pressure fuel pump failed, and the entire fuel system has to be replaced... After I got home, I quickly google searched the issue and appears to be a common problem on a bad design by volkswagen and bosch...

Filed Jun 7, 2012 · Fuel system · 40,000 miles · CA

Upon changing my fuel filter, a large amount of metal flakes were discovered in the fuel housing. They seemed to be linked to the high pressure fuel pump. Vw had to replace due to a failure starting in the high pressure pump.

Filed Mar 13, 2012 · Fuel system · 39,793 miles · CA

**************note: this is a diesel issue.******************** diesel high pressure pump failed (hpfs) at 39,793 miles. The car stalled on the highway and would not restart. Dealer found metal shavings inside fuel filter. Entire fuel system had to be replaced. Replaced the high pressure fuel pump (hpfs), 4 fuel injectors, aux fuel pump, tank pump, all rubber/plastic lines in fuel system, all metal lines in fuel system and fuel tank. Despite being out of warranty, vw paid for the repair (over $6000 dollars in parts not including labor.) was told that, if the problem recurs the car is covered for 12 months / 12000 miles. After that, I am on my own. *tr **************note: this is a diesel issue.********************

Filed Feb 25, 2012 · Fuel system · 39,300 miles · CA

Immediately after the 40k service on my 2010 vw golf tdi with 39,300 miles, the diesel glow plug warning light came on and the engine started running roughly. Approximately 10 seconds later, the engine stalled. The car would not restart and had to be towed to the dealership. The dealership found fragments of metal in the fuel system and replaced the entire fuel system (approximately $5000 in parts not including labor). Vw agreed to pay for the repair but there is no guarantee they will pay for this repair if it happens again. Also, vw was unable to tell me if the replacement high pressure fuel pump is the same design as the original one that failed. I am concerned the fuel pump could fail again and this time cause an accident it the car were to stall on the interstate. I am also concerned that, should the high pressure fuel pump fail again, it could cost between $8000 and $10,000 to repair. It appears that vw is repairing cars, with a fix that offes no assurance that the problem wont recur and, the federal safety agency may getting an accurate report on the actual number of high pressure fuel pump failures.

Filed Jun 25, 2011 · Fuel system · 19,000 miles · CA

I was on a 350 mile trip, and I stopped and filled up with diesel at a chevron station about 60 miles into the trip. I have the receipt that says "diesel" on it. The car started fine and drove fine until I stopped about 200 miles later. Then the car would not restart right away. After trying it a few times it started. I finished driving the last 90 miles without problems and stopped the car and shut it off. Then the car would not restart at all. The next morning the car started and ran roughly for 30 seconds, then smoothed out and ran fine. I drove to the dealer. I had read about high pressure fuel pump (hpfp) problems with these cars and told them to check it out. They called the next day and said the pump was fine but that they were still investigating. Two more days later they said the hpfp was bad due to contaminated fuel and it needed $8,000 in repairs. They said they tried to burn a sample of the fuel and it burned, and they said that diesel won't burn, so therefore they said there was gas in the tank. They told me to call my insurance since it wasn't covered under warranty. I called the chevron station where I bought the fuel, and to my amazement they talked to their distributor who agreed to pay the charges. I feel very lucky. I think this is volkswagen's problem with these pumps, given all the other complaints and no complaints from chevy and ford diesel pickup truck drivers about "contaminated fuel" since we all buy fuel at the same places. Now I'm scared that I'll be paying the bill the next time this happens. The car is a 2010 vw golf with only 19,000 miles. The dealer took 3 weeks to fix the car.

Filed Jun 15, 2011 · Fuel system · 31,000 miles · PA

The high pressure fuel pump failed on my 2010 vw golf tdi while driving. It caused the car to shut off in an intersection. The car then had to be pushed out of the intersection and towed to the dealership. The fuel pump damaged the entire fuel system once it failed. The entire fuel system had to be replaced. The dealership was kind enough to do it under warranty.