2015 Volkswagen Golf: adaptive cruise control problems

Filed Aug 9, 2023 · Steering · WA

One night I started hearing a crunching noise while I was turning my wheel at low speeds. I backed out of a parking spot and started to turn the wheel to hear the full extent of the noise. The next morning, I got up and went out, backed up the car, turned the wheel to the same noise coming from the steering wheel. About an hour later, I drove home and turned into my parking spot, when the noise got worse and then stopped. At the end of the noise, two error codes arose: Airbag and transmission error. The steering wheel controls, such as volume and song control do not work, as well as other functions on the wheel, such as the dash control and cruise control buttons. I quickly googled the symptoms around the make, model and year and saw mass amounts of Volkswagen vehicles around 2015 that experienced the same issues, and the issue of a faulty clock-spring being the culprit. With this in mind, I reached out to a Volkswagen dealership to relay my concerns and the conversation ended with an appointment booked and a consensus that the issue was a faulty clock-spring, as many have had this issue. This issue seems to be widespread throughout many years and models of the Volkswagen line, however, my car follows a wide group of cars by one year in manufacture date, yet it lacks a recall part, despite the believed widespread affected group of cars. My appointment with the Volkswagen dealership went as expected- they found that my clock spring was indeed the issue. The service advisor admitted that the "clock-springs are bound to break." However, my car is 6,000 miles out of warranty to be able to cover the cost of this repair at the moment of typing this. And with further confirmation, the clock spring part is not a recalled part, thus deeming the uncovered service, despite the admittance to a faulty and common issue. I drove a significant distance to reach my dealership with the fear of my stearing wheel locking up while I am driving on the freeway. It has yet to lock.

Filed Jun 17, 2021 · Airbags · CA

The steering control module and clockspring is faulty. My transmission light and airbag light came on. I brought it to my German auto repair shop and he did some research. It was confirmed as a faulty part and vw should pay for it. My functioning airbags and cruise control are things i rely on for safety. I will bring it in to a dealership because the clockspring has to be programmed by a dealership. I live 300 miles from a vw dealership and it is a real pain.

Filed Sep 16, 2020 · Acceleration, Airbags · 112,000 miles · WA

The clockspring broke about 1 year ago I had it replaced. It broke again last week. The airbag is disabled as is the horn and cruise control.

Filed Mar 3, 2018 · Airbags, Steering · 44,000 miles · TX

Takata recall- 2015 gti. Turned car on at 5:30 after work and airbag error light came on, no controls in steering wheel working like volume , blue tooth cruise control and horn. Car was parked for 8 hours. Light driving city traffic usually from and back to work. There was no indication, just stopped. 44.000 miles. Car was bought at 34500 miles exactly one year ago (2017) no horn and no airbag working as of yesterday is a safety issue and dealership said there is no recall on this particular make model year !

Filed Oct 13, 2016 · Acceleration · 11,000 miles · NC

When vw updated the software to correct the defective camshaft, they disabled the cruise control features and are unable and unwilling to correct, the vehicle is running when this disabled feature impacts the car under all driving conditions.

Filed Feb 13, 2016 · Acceleration · 16,500 miles · WI

In 3 separate instances, while driving at highway speeds (65-72 MPH), the cruise control has disengaged, causing sudden and rapid deceleration of the vehicle. In all instances, the pavement was dry, I was not tailgating, and feet were not near the brake (I.e. I did not accidentally hit the brake). This is a dangerous scenario. Will be taking the car into dealer in a few weeks, but unsure they will be able to reproduce or diagnose the problem. Several other owners of golfs have reported this same issue on the tdi forum.

Filed May 7, 2015 · Acceleration · 300 miles · FL

Rural road in florida, cruise control set to speed limit of 45 MPH. Approaching a sharp curve, I down shifted my manual transmission from 5th to 3rd to slow down to an appropriate speed of about 35 MPH. When I released the clutch, and began steering into the curve, the car's cruise control re-engaged and I found myself struggling to steer around the curve at 45 MPH. Exact model is golf sportwagen tdi sel with manual transmission. Vw's own instruction video says that when the clutch pedal is depressed the cruise control dis-engages and that the driver must press the resume button for the cruise control to be re-engaged. In my 50 years of operating automobiles, every car with cruise control and a manual transmission has operated per the instructions in the vw video. Upon careful reading of the owner's manual I found the following disclaimer: "changing gears when cruise control is active ... The cruise control reduces acceleration as soon as the clutch pedal is pressed, and automatically continue to regulate speed after a gear change." this non-standard behavior may soon lead to people being killed.