The contact owns a 2015 Volkswagen GTI. The contact stated that after parking the vehicle, her husband exited the vehicle and noticed an abnormal odor. The contact's husband walked around to inspect the vehicle. The contact's husband noticed gasoline leaking from the rear of the vehicle. The contact stated that her husband noticed a trail of gasoline leading up to the vehicle. The vehicle was taken to a dealer. The vehicle was diagnosed with a fuel leak from an internal failure. The contact was informed that the charcoal canister and purge valve needed to be replaced, and the vapor side of the fueling system needed to be flushed. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 110,000.
2015 Volkswagen GTI fuel system complaints
Page 2 of 2: complaints 11 to 20 of 20, newest first, as owners wrote them.
Fuel leak in the passenger rear wheel well. Called local Volkswagen dealership and was told the suction pump was replaced in 2016 as the originals were known for having defects causing the same issues I am currently having. Replacement part seems to be defective as fuel is leaking onto the ground and in the wheel well which is a hazard for the environment and potential danger as a fire hazard. The problem has been recent for me (within the past 2 days) reading online it has apparently been a persistent issue since 2015 with the same make and model of vehicles for the 2015 and 2016 models.
There have been several instances where I can’t fill gas tank. Check Fuel Tank Cover light comes on frequently along with the check engine light. I smell gas while warming up my car There have been several instance where fuel gage is going down extremely fast, not in line with how much gas I’m using.
Gasoline leaking through the Evap charcoal canister on my GTI 2015
The contact owns a 2015 Volkswagen GTI. The contact stated that while driving at various speeds, she smelled a strong gasoline odor inside of the vehicle intermittently. The contact stated while attempting to refuel at the gas station, the gas pump lever shut off at only a 1/2 gallon of fuel. The contact drove to a second gas station and attempted to top off the tank however, the failure reoccurred. The contact was able to drive to her residence, where the vehicle remained parked for four days. The vehicle was then towed to an independent mechanic where it was diagnosed that the suction pump had failed and needed to be replaced. The vehicle was repaired. The contact later became aware of the federal safety agency Campaign Number: 16V647000 (Fuel System, Gasoline, Engine and Engine Cooling) which she associated with the failure. The dealer was not notified of the failure. The contact notified the manufacturer of the failure and inquired about reimbursement; however, the manufacturer informed the contact that the recall was previously completed on the vehicle in 2018 and the recall repair was one-time free of charge. The failure mileage was unknown.
Vehicle started to show intermittent coolant gauge fluctuation with simultaneous loss of cruise control function. The coolant gauge would show cold, then hot. After visiting a dealer, a coolant leak was identified from a crack in the Thermostat/Water Pump housing along with corrosion in the coolant bottle. In addition, the trunk latch failed, likely from a faulty windshield washer fluid valve leaking onto the electrical equipment. All parts were replaced. Within another 3 months the fuel pump failed and needed to be replaced. All parts were repaired at a Volkswagen Dealer. The overheating of the engine and failure of the fuel pump could have caused engine failure and the car to lose immediate power, causing a fire or crash. The faulty rear door latch could have caused the door to open while driving. All of these issues occurred without warning. Check engine light, EPC and disabled cruise control lights came on at the time of the problem. The vehicle also restricted the speed of the car and maximum RPMs allowed.
First car starts. Second put the gear into reverse. Third car starts to stall slowly shutting down the engine while in reverse. Fourth, car has difficulty starting the engine while putting in park gear. Fifth, I had to press the brake and the push start button in order to start while pressing the gas pedal to increase the RPM. Then I drive. This happens often when first starting the vehicle under stationary.
I was parked in a parking lot with my car on when all of a sudden a lady parked next to me said that it smelled like gasoline. I decided to step out and check on the car the fuel was literally leaking out of the tank from the rear end of the car. The car had almost a full tank and in a matter of minutes it emptied itself out. Keep in mind, I am a smoker and if it wasn't because the lady told me about the gas leak it could've end up in a fatal fire/accident. I have seen around the internet that there was a recall for the same problem in 2015-2016 gti models but once you go into the vw page nothing appears. It even appears online from trusted sources that the recall number was 20y5 and 20y6. Currently the car has been in the vw for 1 month and they wanted me to pay around $2,800 to replace the fuel tank and once I did my research I found out that the exact problem happened to thousands of other people who had the same model yet the dealer did not even mention it to me and want to charge me with the $2,800.
I had my car's suction pump replaced when it was recalled. As far as I know, it could damage the charcoal canister filter due to fuel accumulation. Several months after suction pump was replaced, I had a check engine light which turned out to be a leaking charcoal canister. Tried asking for a refund from vw but they said they can't give me a refund as the recall was already closed. I'm under the assumption that the charcoal canister has been damaged by the faulty suction pump before it was replaced and it took several months before it really broke down. Thing is, I never knew how the recall will affect my car until I read how the thing works in credit karma app.
Would like to know why we were never informed of the 3 recalls on our 2015 vw gti. Started investigating after our 2015 vw passat has the bad airbags in them. Also own the gti and we investigated to see if the bad airbags are in there too. That is when we found problems with the fuel pump which was recalled in june 2015, we were never notified, also a fuel leak of an ignition source...never notified and a loose stabilizer link in the steering. Who wants to drive this car. Why were we not notified of these three recalls. We never moved, I want an answer as this car is always in use. We were really upset with the passat that we got rid of it and thank god we had gotten rid of our other new passat last year only to buy another lemon and unsafe vehicle from vw......this being the gti. Please get back to us. If anything happens life threatening, you will be held responsible. You are ignoring your customers who at one time loved their vehicles....now they are afraid to drive them....but still must pay for them. Maybe we need a car replacement from vw for this gti for not letting us know. Not even sure if this gti has the bad airbags as your 800 number keeps me on the line on hold for over an hour I just think you don't want to answer.
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