Recall service was performed on the fuel system. The vehicle was operating normally before the recall. Shortly after the recall service, the fuel gauge failed and became stuck at mid-level. Dealer refuses to cover the repair and claims it is unrelated, but the timing and failure of another fuel system component suggests otherwise. This presents a safety issue because the driver cannot determine fuel level or range and may impact other recalled vehicles and should be included in the repair of the fuel system. The recall that was performed on the vehicle was "Safety Recall 20UF - Suction Jet Pump". I believe the timing of the failure suggests that the recall work impacted the vehicle fuel system and I don't believe it's fair for customers following safety recalls to be punished and required to pay for further damages caused from a recall on the vehicle.
2015 Volkswagen GTI fuel system problems
20 complaints (21% of all complaints for this car). Typical mileage when it fails: 90,000.
- owner complaints
- 20
- of this car's complaints
- 21%
- typical mileage
- 90,000
- crashes
- 0
- recalls
- 4
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
Volkswagen GTI fuel system problems in other years
Specific symptoms reported on the 2015 Volkswagen GTI fuel system
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Fuel system, gasoline
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.
- Risk
- A fuel leak in the presence of an ignition source increases the risk of a fire.
- Remedy
- Dealers will replace the suction pump, free of charge. Final owner notification letters for Audi owners were mailed on July 25, 2024. Final owner letters for VW owners were mailed on August 13, 2024. Owners may contact Volkswagen customer service at 1‑800‑893‑5298 or Audi customer service at 1‑800‑253‑2834. Volkswagen's numbers for this recall are VW: 20UF/Audi: 20YF. Vehicles that were previously recalled under 16V‑647 will need to have the new remedy completed. This recall expands and replaces previous recall number 16V‑647.
Recall number 24V110000 · Recall details
Fuel system, gasoline
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Volkswagen Golf, Golf SportWagen, GTI, Audi A3 sedan and A3 Cabriolet vehicles. Due to a problem with the suction pump inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system.
- Risk
- As fuel accumulates in the EVAP system, it may leak out through the charcoal canister filter element. A fuel leak in the presence of an ignition source increases the risk of a fire.
- Remedy
- Volkswagen will notify owners, and dealers will replace the suction pump, free of charge. The recall began November 2016. Volkswagen owners may contact Volkswagen customer service at 1‑800‑893‑5298, Audi owners may contact Audi customer service at 1‑800‑253‑2834. Volkswagen's numbers for this recall are 20Y6 and 20Y5. This recall has been fully superseded by recall 24V‑110.
Recall number 16V647000 · Recall details
Fuel system, gasoline: delivery: fuel pump
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Volkswagen Golf, and GTI manufactured on February 17, 2014, to May 22, 2014, and Audi A3 manufactured on February 16, 2013, to April 23, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
- Risk
- If the fuel pump fails, the vehicle will not start, or if the engine is running, it will stop and the vehicle will stall, increasing the risk of a crash.
- Remedy
- Volkswagen will notify owners, and dealers will inspect the vehicles and replace any affected fuel pumps, free of charge. The recall began on June 16, 2015. Owners may contact Volkswagen at 1‑800‑893‑5298 or Audi at 1‑800‑253‑2834.
Recall number 15V229000 · Recall details
Fuel system, gasoline: fuel injection system: fuel rail
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2014-2015 Jetta vehicles manufactured March 28, 2014, to November 24, 2014, 2014-2015 Passat vehicles manufactured April 7, 2014, to November 18, 2014, 2015 Golf and GTI vehicles manufactured July 1, 2014, to November 20, 2014, and 2014-2015 Beetle and Beetle Convertible vehicles manufactured March 31, 2014, to November 27, 2014. A sealing cap at the fuel rail may fail, allowing fuel to leak into the engine compartment.
- Risk
- A fuel leak, in the presence of an ignition source, can result in a vehicle fire.
- Remedy
- Volkswagen will notify owners, and dealers will replace the fuel rails with new parts, free of charge. The recall began February 6, 2015. Owners may contact Volkswagen customer service at 1‑800‑822‑8987. Volkswagen's number for this recall is 24BL. Note: This recall expands and supersedes recall 14V‑809 (Volkswagen recall number 24Bi) and only affects vehicles not previously repaired under that campaign.
Recall number 15V028000 · Recall details
Related investigations
Fuel Leak due to Suction Jet Pump Failure within Fuel Tank (Remedy Effectiveness of Recall 16V647)
On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V‑647. Recall 16V‑647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 Volkswagen Golf and Audi A3 passenger car vehicles. The recall remedy repair replaced SJP Version 1.0 with an improved version, Version 1.1. The SJP is designed to purge fuel from the evaporative emissions (EVAP) system. VW’s recall filing stated the SJP may have been damaged during assembly, which could potentially allow fuel to flow directly into the EVAP system. Over time, the fuel could accumulate in, and cause a leak from, the charcoal canister filter element. ODI received consumer complaints of SJP failure leading to a fuel leak, refueling spit back, refueling shutoff, and/or fuel odor in vehicles previously repaired under recall 16V‑647. Additional complaints alleging SJP failure leading to the previously stated outcomes were received in vehicles outside the scope of recall 16V‑647, including MY 2016-2020 VW Golf and Audi A3 vehicles. VW issued recall 24V‑110 on February 14, 2024, to address issues with SJPs Versions 1.0 and 1.1. The recall remedy replaces the SJP Version 1.0 or 1.1 with an improved version, Version 2.0. Recall 24V‑110 covers certain MY 2015-2020 VW Golf (including Golf GTI), 2015-2020 Audi A3, and 2019-2020 VW Jetta GLI vehicles, including vehicle previously repaired under 16V‑647. Vehicle owners were notified of this recall in April 2024 and VW’s projected date for owner notification of recall remedy availability is August 2024. In view of the recall being conducted by VW, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to
RQ23007
What 2015 Volkswagen GTI owners say
Most recent owner complaints, unedited.
I purchased a vehicle from a dealer and there was an open recall for said vehicle. I was looking on the website and discovered a document mentioning that it is illegal for a dealership to sell a vehicle with an open & not fixed recall, prior to selling said vehicle. I am not entirely sure what this means for me and my vehicle but, I wanted to submit a claim just in case. Please contact me back if you require more information. I have scheduled a service at a certified Volkswagen dealership in my area to repair the suction jet pump recall for next Thursday (March 6) but, am afraid to drive the car until then as I started experiencing issues 2 days after the purchase of my GTI. Thank you.
On 8/1/2024 my housemate was driving this vehicle on the highway and another driver signaled to her that there was an issue with the vehicle. He put a white board outside of the drivers side window which said "gas is pouring out of the back of your car." There was no warning light to indicate that something was wrong and no prior leaking. When she arrived at home the fuel tank was nearly empty and she informed me of the problem. I asked her when she had filled the tank and she said approximately 2 days ago and that prior to starting her short drive today had over half a tank of fuel. I took the car to the gas station to try to fill the tank. I was unable to fill the tank as the shut off mechanism kept triggered at the fuel pump. I was able to get less than half a tank of gas into the vehicle, so that I could drive is less than 5 miles to the mechanic. During this drive I lost approximately 1/4 of a tank of fuel. After an analysis of the vehicle they determined that fuel was leaking through the carbon canister. They identified this as an issue related to a recalled suction jet pump seal. I had my vehicle towed to the VW dealership in order to complete the repair. I was informed that at that time the repair for the recall was unavailable. Their review of the vehicle noted that the carbon canister had overflowed and leaked. This is a direct result of the suction pump seal failing. I requested both from the dealer and VW directly that this repair be covered under the recall and they stated that the language in the recall prevents them from covering the expense of my repair even though this damage is listed as a potential result of their recalled parts failure. VW put me & my loved one at risk. Driving a car that is leaking fuel is extremely dangerous and they have skirted their responsibility as a business by refusing to cover a repair that is a direct result of their recalled parts failure. I have filed a report w/ VW directly and the case number is 06376308.
The contact owns a 2015 Volkswagen GTI. The contact stated while driving at an undisclosed speed; there was an abnormal fuel odor inside the vehicle, and the contact became aware of a fuel leak. There was no warning light illuminated. The contact received notification of the federal safety agency Campaign Number: 24V110000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 118,000. VIN tool confirms parts not available.
Suction jet pump failed causing vehicle to have numerous issues and had to be repaired due to being unable to drive. Suction jet pump has a recall with no remedy. Repairs cost me $3369.39 and car was in the shop for 24 days while shop tried to locate recalled part from a distributor.
The contact owns a 2015 Volkswagen GTI. The contact received notification of the federal safety agency Campaign Number: 24V110000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2015 Volkswagen GTI. The contact stated that the check engine warning light was illuminated. The contact received notification of the federal safety agency Campaign Number: 24V110000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was previously taken to the local dealer where it was diagnosed and the intake manifold, fuel injector, spark plugs, carbon block, and camshaft adjuster magnet were replaced. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The failure mileage was approximately 107,630. VIN tool confirms parts not available.
The contact owns a 2015 Volkswagen GTI. The contact received notification of the federal safety agency Campaign Number: 24V110000 (Fuel System, Gasoline). The contact stated that while driving at approximately 40 MPH, she observed a strong fuel odor and gas leaking from under the passenger’s side rear of the vehicle. The vehicle was taken to the residence. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 53,000.
The contact owns a 2015 Volkswagen Golf GTI. The contact stated that upon parking the vehicle, he received a warning notification informing him that the vehicle was leaking fluids. After a visual inspection, the contact observed gasoline leaking from underneath the vehicle. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the fuel tank suction pump. The vehicle was not repaired. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number: 24V110000 (Fuel System, Gasoline). The VIN was included, but parts were not yet available. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 90,000.
This recall was issued in feb 2024 and there is still not a remedy available. Feb 14,2024 Manufacturer Recall Number20UF the federal safety agency Recall Number24V110 Recall StatusRecall Incomplete, remedy not yet available I am smelling gas in my car intermittently and this could be related to the recall. We need a remedy for this now. So I am issuing this complaint.
Questions about the 2015 Volkswagen GTI fuel system
Does the 2015 Volkswagen GTI have fuel system problems?
Owners have filed 20 complaints about the fuel system of the 2015 Volkswagen GTI, 21% of all its complaints.
At what mileage do 2015 Volkswagen GTI fuel system problems start?
The typical (median) mileage in owner complaints is 90,000 miles.
Was there a recall on the 2015 Volkswagen GTI fuel system?
Yes, 4 recalls: 24V110000, 16V647000, 15V229000. Check your VIN to see if your car still needs the free repair.
What year does the Volkswagen GTI have the most fuel system problems?
The Volkswagen GTI model years with the most fuel system complaints are 2019 (23 complaints), 2015 (20 complaints) and 2017 (20 complaints).
Other 2015 Volkswagen GTI problems
Engine 40Transmission 12Brakes 7Steering 6Body 4Electrical 4Airbags 3Suspension 2Visibility 2Wheels 2Driver assistance 1
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