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2015-2020 Audi A3, Volkswagen Golf and others recall: fuel system, gasoline

Volkswagen Group Of America, Inc. reported this safety recall on February 14, 2024. It covers about 261,257 vehicles.

vehicles affected
261,257
reported
Feb 14, 2024
owners notified
Jul 25, 2024
related complaints
333

Fuel system, gasoline

What is wrong
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.
Risk
A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy
Dealers will replace the suction pump, free of charge. Final owner notification letters for Audi owners were mailed on July 25, 2024. Final owner letters for VW owners were mailed on August 13, 2024. Owners may contact Volkswagen customer service at 1‑800‑893‑5298 or Audi customer service at 1‑800‑253‑2834. Volkswagen's numbers for this recall are VW: 20UF/Audi: 20YF. Vehicles that were previously recalled under 16V‑647 will need to have the new remedy completed. This recall expands and replaces previous recall number 16V‑647.

Recall number 24V110000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 333 complaints about fuel system problems.

2017 Audi A32018 Audi A32019 Audi A32020 Audi A32017 Volkswagen Golf2018 Volkswagen Golf2019 Volkswagen Golf2020 Volkswagen Golf2016 Volkswagen Golf Sportwagen2017 Volkswagen Golf Sportwagen2018 Volkswagen Golf Sportwagen2019 Volkswagen Golf Sportwagen

Questions about recall 24V110000

Is there a recall on the 2015-2020 Audi A3, Volkswagen Golf and others fuel system, gasoline?

Yes. Recall 24V110000, reported on February 14, 2024, covers about 261,257 vehicles.

What is the fix for recall 24V110000?

Dealers will replace the suction pump, free of charge. Final owner notification letters for Audi owners were mailed on July 25, 2024. Final owner letters for VW owners were mailed on August 13, 2024. Owners may contact Volkswagen customer service at 1‑800‑893‑5298 or Audi customer service at 1‑800‑253‑2834. Volkswagen's numbers for this recall are VW: 20UF/Audi: 20YF. Vehicles that were previously recalled under 16V‑647 will need to have the new remedy completed. This recall expands and replaces previous recall number 16V‑647.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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