pdate to my the federal safety agency complaints 11771852, 11772122 and 11775164, 2021 Volkswagen ID.4. Safety recall 24V‑651 (Volkswagen 57J9, door handles) has not been remedied on my vehicle for 19 months because parts have not been available. Component: exterior door handles under recall 24V‑651. Per the recall, water can enter the door handle circuit board and a door may open unexpectedly while driving. The vehicle and door handles are available for inspection on request. Safety risk: a door could open unexpectedly while moving, putting occupants and others at risk. Since November 7, 2026 the vehicle does not run. Confirmed by dealers: yes. The vehicle was presented for this recall three times, and each time the remedy was not performed because parts were not available: 1. April 14, 2025, Tracy Volkswagen, repair order 111581, 99,323 miles: "PARTS UNAVAILABLE. CLIENT TO RETURN AT LATER DATE FOR COMPLETION, NO WORK PERFORMED AT THIS TIME." (attached) 2. 2026, before October, Winn Volkswagen: not performed, parts not available. Repair order requested. 3. October 16, 2026, Tracy Volkswagen, repair order 118637: recall verified open at check-in, not performed. Inspected by the manufacturer: no. On October 26, 2026, Volkswagen Customer CARE (case 07810404) wrote that it cannot give a recall completion date and that no further escalation is available. Warning lamps: an amber warning triangle and a yellow vehicle warning symbol have been on since at least October 11, 2026 (see complaint 11775164). Whether they relate to the door handles is UNKNOWN. Request: I ask the federal safety agency's Recall Management Division to review whether the remedy has been unreasonably delayed, since the vehicle was first presented more than 60 days ago on April 14, 2025, and to ask Volkswagen for a date when the remedy will be available for my VIN.
2021 Volkswagen ID.4 body problems
37 complaints (11% of all complaints for this car). Typical mileage when it fails: 67,000. 2 crashes reported.
- owner complaints
- 37
- of this car's complaints
- 11%
- typical mileage
- 67,000
- crashes
- 2
- recalls
- 2
Which part fails
- Body18
- Body: door: handle: interior1
- Body: door: handle: exterior1
At what mileage
Complaints by mileage at the time of the problem.
Volkswagen ID.4 body problems in other years
Related recalls
Structure: body: door: handle: exterior
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 ID.4 vehicles. The door handles may allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly.
- Risk
- A vehicle door that opens unexpectedly while driving increases the risk of injury.
- Remedy
- Volkswagen dealers will inspect and replace the door handles as necessary, and update the vehicle software, free of charge. Owner notification letters were mailed on December 27, 2024. Owners may contact Volkswagen's customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 57J9. This recall expands previous recall numbers 23V‑312 and 23V‑213. Vehicles previously repaired under 23V‑312 and 23V‑213 will need to have the new remedy completed.
Recall number 24V651000 · Recall details
Structure: body: door: handle: exterior
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 ID.4 vehicles. The affected vehicles may have been manufactured with door handles that allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly when the vehicle is subject to high lateral forces at speeds below 9 mph/15 kmh.
- Risk
- A vehicle door that opens unexpectedly while the vehicle is in motion increases the risk of injury.
- Remedy
- Dealers will update the vehicle software, and inspect the door handles as necessary, free of charge. Owner notification letters were mailed March 19, 2023. Owners may contact Volkswagen's customer service at 1‑800‑893‑5298. Volkswagen's number for this recall are 57J5 and 57J8. This recall was replaced by recall number 24V‑651
Recall number 23V312000 · Recall details
What 2021 Volkswagen ID.4 owners say
Most recent owner complaints, unedited.
My 2021 Volkswagen ID.4 is subject to open the federal safety agency Safety Recall 24V‑651 (Volkswagen recall 57J9) for the exterior door handles. The recall states that water can enter the door handle electronics and cause a door to open unexpectedly while the vehicle is in motion, which increases the risk of injury to occupants and others. On 10/16/2026 I took the vehicle to a Volkswagen dealer in Tracy, California, specifically to have this recall performed at no cost. The dealer’s own check-in estimate recorded the recall as “verified open.” The dealer kept the vehicle from 7:43 AM until about 11:00 AM and returned it without performing the recall. Recall parts were reported as not available, and the recall job no longer appears on the final invoice. As a result, the recall remedy for a door that can open unexpectedly while driving has still not been completed on my vehicle. I ask the federal safety agency to note that the remedy was not completed at this dealer visit, and I ask Volkswagen to provide the parts and a free recall appointment as soon as possible. The door handles are available for inspection on request.
The contact owns a 2021 Volkswagen ID.4. The contact received notification of the federal safety agency Campaign Number: 24V651000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact stated that the infotainment system glitched and turn off intermittently causing the safety information and systems to become inoperable. The contact received notification of software update for the infotainment system. The dealer was contacted and confirmed that parts for the federal safety agency Campaign Number: 24V651000 (Structure) was not yet available. The dealer informed the contact that the software update would be performed over-the-air. The vehicle was not repaired. The manufacturer was made aware of the issues and referred the contact back to the dealer for assistance. The approximate failure mileage was 67,000.
The contact owns a 2021 Volkswagen ID.4. The contact received notification of the federal safety agency Campaign Number: 24V651000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the infotainment system glitched and turn off intermittently and the safety information and systems were inoperable. The contact received notification a software update for the infotainment system. The dealer was contacted and confirmed that parts to do the recall repair for the federal safety agency Campaign Number: 24V651000 (Structure) was not yet available. The dealer also informed the contact that the software update would be performed over the air. No repair was performed. The manufacturer was made aware of the issues and referred the contact back to the dealer for assistance. The approximate failure mileage was 67,000.
My 2021 ID.4 has experienced two separate incidents of sudden, unintended forward acceleration while parking. In both cases, I was maneuvering at very low speeds (less than 5 mph) and transitioning from a stopped position, or from reverse into drive, with the intention to move forward only a few inches. But instead of creeping forward as normal, the vehicle suddenly jerked forward approximately one foot. In the first of two incidents (approx. October 2025), it crashed into the car in front of me. In a second incident (3/14/2026), it crashed into an EV charging station. This is a safety concern and may be related to steering wheel capacitive touch controls, possible unintended activation of adaptive cruise control (ACC) or “resume” function, or erroneous or overly sensitive input from the steering wheel control module. No warning signs or messages appeared prior to the failure. Luckily, no one, including my young children, stood directly in front of the vehicle during either of the incidents; otherwise, they may have incurred serious bodily injury or worse. I was also luckily unharmed in both incidents. I am immediately taking the car to the dealership for a full inspection.
The contact owns a 2021 Volkswagen ID.4. The contact stated that while driving on the highway at an undisclosed speed, the doors opened unexpectedly. An unknown warning light was illuminated, indicating that the door was open. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The contact associated the failure with the federal safety agency Campaign Number: 23V312000 (Structure). The approximate failure mileage was 44,000.
Vehicle charge door power locking mechanism failed in the locking position. Vehicle could not be charged and driver was stranded and forced to destroy the outer panel in a failed attempt yo open the door. Sufficient charge remained yo reach dealer. $900 repair.
Driver’s door electronic door handle failed and the door could not be opened. Interior handle should have a physical release but it took 6-8 attempts to open the door. These handles had already been replaced under a recall, and yet I was charged nearly $900 for replacing the door handle because the car was then out of warranty. This is shameful.
Battery cell issue not resolved due to charger recall. Vehicle now unable to drive. Door handle recall still outstanding and predicted completion unknown due to parts issue. This in it self is dangerous as doors can open randomly while driving.
I was pulling into a parking space and slowly moving forward to get to the front of the space. The car spurted forward about 2 feet with force and crashed into a cement based light standard. There was significant damage to the front end. No injuries. Airbag did not inflate. Vehicle is currently at body shop but no one has looked at the 'black box'. Geico rep and adjuster at the body shop have looked at the car. Safety was at risk due to crashing in to a solid object. Fortunately I was going slow when it accelerated and did not have enough time or space to cause injuries
Questions about the 2021 Volkswagen ID.4 body
Does the 2021 Volkswagen ID.4 have body problems?
Owners have filed 37 complaints about the body of the 2021 Volkswagen ID.4, 11% of all its complaints.
At what mileage do 2021 Volkswagen ID.4 body problems start?
The typical (median) mileage in owner complaints is 67,000 miles.
Was there a recall on the 2021 Volkswagen ID.4 body?
Yes, 2 recalls: 24V651000, 23V312000. Check your VIN to see if your car still needs the free repair.
What year does the Volkswagen ID.4 have the most body problems?
The Volkswagen ID.4 model years with the most body complaints are 2023 (61 complaints), 2021 (37 complaints) and 2022 (14 complaints).
Other 2021 Volkswagen ID.4 problems
Electrical 183Driver assistance 64Brakes 37Acceleration 36Fuel system 26Transmission 23Engine 20Steering 17Airbags 12Lights 10Tires 8Wheels 6Visibility 5Locks 4Suspension 2Seat belts 1Seats 1
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