Both front side door windows dropped inside the doors because of a regulator failure. Dealer and manufacturer were notified at this time. *ak consumer stated the falling down of both driver and passenger side windows inside the doors is a defect or a design flaw in workmanship.
2000 Volkswagen Jetta visibility complaints
Page 3 of 4: complaints 41 to 70 of 77, newest first, as owners wrote them.
While driving and without warning tried to open window by pushing electronic window lever; however, window was not operable.
Both front windows on my jetta fell down into the door while driving down the road. The window was up and without me touching any controls it just fell into the door. Both front doors fell within 1 week of each other. I am concerned about this happening when a family member is traveling the roads of this rural community. We get snow in october that lasts through may. If we get caught out in a snow storm and the windows fall down inside the doors we are in trouble. I have checked the web and found th is to be a normal problem now being experienced in the 2000 vw jetta. I called vw representative aaron geister, (800)822-8987 who told me that I was out of warranty so I was out of luck. I am under two years but my 75000 miles put me out of luck. I argued that this was not normal wear and tear on a vehicle. Windows should not unexpectantly fall out of any vehicle without warning. I called the lithia dealer to get my car fixed and was told it will be awhile as the regulator part is on back order. He told me that tjhere was a bunch of 2000 jetta owners waiting for the exact same servcie. This poor design is going to get somebody killed. Vw needs to do a recall and fix the regulator not with another regulator just like the one that fails after two years but a new set up that prevents the window from sporadically falling into the door.
From what I have seen and heard, this is a too familiar problem with late model volkswagens. The window made a strange clicking sound and then the window fell all of the way into the door unexpectedly. Apparently volkswagen is aware of the problem and has re-engineered the part. If this is the case, why are they not required to issue a recall for this item and repair/replace at no cost to the owner. I would consider this to be a safety concern. What if a window failed while driving in the rain or snow?
Vehicle was moving at approximately 30mph when I tried to roll the passenger side window down. There was a clicking noise, followed by the window dropping rapidly into the door. It would not go back up. The service department at the dealership stated that they see this often, and that the regulator cable was stripped. The cost of repair was $430, and vw of america refuses to cover this because my warranty is over. After further research, I've found that there are many customers who have experienced the same problem with their 2000 jetta's.
I tried to roll down my window and it got stuck part of the way down and when I tried to roll it back up, there was a loud crack and the window fell down in the door. I took it to a vw dealer and I was charged $565 to replace the motor and regulator. There needs the be a re-call. There are too many complaints regarding this one item.
On sept 14, 2001, my wife was driving through drive in at mcdonald's. She pressed the driver window power button and the window malfunctioned. The window went down but would not go up. The dealer replace left front window regulator at no charge to me. On june 7, 2002, my wife was driving on fort benning through the security gate. The window malfunction. It went down and would go up. I took the jetta to the dealer. I spoke with vw's customer relations office, 1.800.822.8987, ref # 20166271. Since my car was 971 miles over the 12 month warranty, vw would only pay 50% and I had to pay 50%. It is my opinion that this is a manufacturer's defect. There was a lady at the dealership with the same problem.
Both window regulators have failed and I think its a manufacturing defect because I know another vw owner who has experienced this same failure. I tried to get it fixed at a vw dealership but they referred me to a glass shop/independent shop because of the wait-time to get it fixed. In addition the A/C failed before I bought it from the original owner and again failed 6 months after I bought it because of different ownership I could't claim the warranty coverage on the parts.
While driving car on 06/08/02, driver side power window regulator broke and window fill into doorframe. I took car to window repair shop. Tech at shop said this was a common problem with vw's and suggested I check with dealer on replacement. Car is past warranty period. The car has 4 power windows. I can't afford nor should I have to pay for a new regulator for each window. This is a serious hazard especially if it happens while you are driving.
Window regulator broke 3 times and I have been told it is a "bad part"- and vw is not doing anything to fix it.
Driver's and passenger's side power windows regulator broke. Window fell into the door. Unable to wind the windows up.*ak the first occurrence was covered under warranty. The second occurence was 75 percent coverage. Dealer replaced window regulator.
While driving heard a loud noise , front passenger's side window shattered inside of vehicle with an explosion into pieces. Dealer contacted.
Local vw authorized service center indicates that this problem is common on the make and model. They indicate that we should expect to have this problem again, on both doors. The repair cost $300 each time. Internet research show that some vw service centers replace the part at no cost. Ours did not.
Six months ago the rear passenger window fell into the door. Now the driver's side window has done the same. Car is used for business travel and is outside of warranty. From the volume of complaints I believe this item should be a recall.
While driving passenger's side window fell inside of door. Dealer contacted.
While pushing power button for window to roll down window will get stuck half way. Dealer has been contacted, delaer replaced window motor three times.*ak consumer stated there seems to be a defect with the power windows.
No summary listed for above vehicle.
Vw knows that this is a junk window regulator, plenty of folks have this problem. It's unsafe to have window problems, especially with a new car.
Window regulator failed 35 miles from home. Failure was sudden and rapid. If this had occurred while driving, this could have caused an accident.
Plastic handle that was used to change driver's and passenger's sideview mirrors broke frequently. Dealer has been contacted. Please provide further details.
The front passenger door was opened while the driver was lowering the passenger window, with a 'pop' the window fell into the door. The dealer would not cover the $300 cost because it was out of warranty even though we were told that this is a common problem.
Engine mounts failed.
A wax melted out of the doors of the car, then a few days later the right passenger window made a screaching noise then dropped down into the door while electrically rolling it up. All other windows are making the same noise so I can't use them in fear I they too will fall down into the door. Sun roof cover came off the track while shutting it. The lever that you push to open the arm rest popped off while opening it. The drink holder first kept sticking inside the consul, then it slowly broke apart. The dealership is going to charge me hundreds of dollars to fix these things that shouldn't have broke in the first place. My warranty expired after only 24000 miles. My coolant (water) pump just broke last week, but they fixed it because it was covered under the powertrain warranty. That shouldn't have needed repair either. I'm in need of help and I don't like the way this dealership is treating me. This car is an expensive piece of junk. I'm waiting for the next problem to happen. Thanks for your help!
My passenger side power window failed. The window collapsed into the door and wouldn't operate correctly again. This is a driving hazard, particluarly when covered by plastic until repaired.
Both rear door panels vibrate--dealer unable to fix. Engine light illuminated--temp. Sensor replaced by dealer. Problem re-occurred two days later--dealer replaced temp. Sensor. Passanger front window went down and wouldn't go up--dealer fixed. Three months later, window went down again--dealer fixed. Air conditioner eminates musty smell--dealer says problem is due to a plugged drain hole in A/C unit--will no fix. Rear passanger door leaks a thick, greasy substance. B-pillar trim vibrates on driver side.
Front driver's and passenger side power window cable broke on two separate occasions, causing glass to break. Dealer and manufacturer have been contacted. But, unable to provide an explanation for these incidents. Please provide further details.
Power steering began making a wheezing, strained noise after the 20000 mile service. Passenger side window regulator broke and window fell into the door; regulator was replaced by warranty.
No summary listed for above vehicle.
The first defect was at night, but when the drivers window broke, it was pouring down rain. Very hard to see and drive when the rain is soaking you.
Power window regulator breaks prematurelly causing window to fall down into door. Problem occurs with either door on both the two door and foue door jetta and golf. There is a long list of owners that have had this problem and have recieved very little assistance from dealer or vw about issue. Most of the complaints can be viewed on the internet at, "www.vwvortex.com." look for the foroum section, then proceed to jetta and golf iv. Do a search for window regulators and volla you will find a long list of owners how have made complaints to the dealers and to vwoa about issue. Vwoa stance has not been set as a whole as of yet, it seems that they will straddle the gate on this issue until someone makes them accountable. And without vwoa addmitting that there is a problem, the dealerships will continue to deny that there is a defect and make the owner liable. Please, can you investigate this matter and give the majority of uus vw owners some relief. Thank you
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