Multiple water damage and leaks due to clogged tubes and poor design of vehicle. Leaks occur in the passenger side, and rear foot wells. Clearing drainage holes only helped slightly.
2001 Volkswagen Jetta body complaints
Page 2 of 3: complaints 11 to 40 of 43, newest first, as owners wrote them.
Opened drivers door and the lower of the two bolts on the lower door secure hinge sheared off. The door has never been removed or repaired previously. The only way this could have happened is if the bolt were over tightened upon installation. The vehicle is past warranty and vw america will not pay for this replacement. This could be a serious problem if more bolts shear because of improper tightening. We base the over tightening suggestion on the opinion of three independent body repair shops, one of which specializes in volkswagen repairs.
For some time now I've been aware that if I pull to far up to a tire bumper anywhere, my front end will catch and pull part of my front bumper off. As I live 120 miles from a vw dealership, I let my fiance fix the bumper each time it fell off. Recently, I made the mistake of pulling up to far again and my bumper pulled off partially on the front right side of car. I was on my way out of town. While driving I heard a knocking noise and pulled over to investigate. Found that front right tire was rubbing on plastic tire guard due to bumper problem. I turned around and headed slowly back home as this could cause car to loose control if tire pushed to hard. Tire has since worn through tire guard and bumper still hanging as screws are stripped! The low bumper guard is obviously a misjudgement in the manufactuers make on this particular model and should be fixed at no charge as it happens to many people with this particular vehicle.
2001 jetta- makes winding noise at 40 MPH, ear piercing, technicians claim this is normal but overpowers radio? Unacceptable. Transmission shifts erratically all the time, car will lunge forward when at a stop when foot taken off brake pedal. Car makes a knocking noise when at a complete stop.
Parking on a curb stone or parking cement block with front of car near the cement stop. (2) plastic front bumber clips over any block higher than 4 inches and like a lobster trap, when reversing, rips the bumper from it's fastening. Bumper could fall off and go under the moving car causing an accident. (3) remove front bumper.
One week after purchasing my 2001 jetta, my front bumper was almost entirely ripped off after backing out of a parking space. It caught on the parking curb and subsequently ripped off. Upon contacting vw I was told it was my driving and it would cost over $300 to repair. It turns out that this has happened to thousands and thousands of vehicles. Two years later, now my car is paid off and I was told by another vw dealership to bring it in and they would fix the bumper. I did and to my surprise they wanted $237.00 to fix it. Then they asked what I did to it. I explained this is a problem with these particular vehicles. They stated they were not aware of this problem. Upon picking up my car I brought an article regarding the bumpers, they didn't even look at it, they stated, "we know, we have seen all the articles, but we have no clout with vw, only the consumer". So, I need to file a complaint. There are numerous other defects, but this is a major one that vw is not willing to repair. The others they have at least attempted to fix.
I have an ongoing water leak in my 2001 vw jetta. Everytime it rains, water leaks from a spot near my glove compartment and into the passenger side floor. Without fail, a 3-5 inch pool of water collects everytime it rains. The dealership refuses to pay the $70/hour cost and states that it is my problem and not a manufacturer's defect.
The center arm rest lock keeps breaking on my 2001 vw jetta. It has broken three (3) times since I bought the vehicle.
Front bumper of vehicle has been pulled off 10 times due to when you put the car in reverse the bottom of the front bumper gets stuck on any parking block which results in the bumper being pulled away from the car and having to be replaced or reattached. We have spoke to other jetta tdi owners and have found that they have experienced the same problem. The dealers we have spoke to are also aware that this is a problem with this type of vehicle but because there has not been a recall nothing they will not do anything and we continually have to pay to have it fixed. 8jb
While driving 20 MPH front air bags including the side impact air bags inadvertently deployed. Consumer managed to pull over, and had the vehicle towed. Dealership was notified, but did not resolve the problem. *ak water was on the floor due to a leaking sunroof.
When my volkswagon jetta was broadsided at a signal light junction, none of the airbags front or side were activated. Also the rear side door flew off from the car and a result of which both my children were ejected and injured. The car is completely totalled.
The consumer has had on going problems with the mass air flow sensor continually failing. The sensor has been replaced three times. Each time the sensor failed the vehicle lost power. The consumer received a letter from vw of america which extended the warranty of the sensor to 7 years or 70000 miles on jetta's from 1999 to 2001. The consumer feels this is an improper solution to the problem. *ak *nm the front seat frames continued to break. Vw have replaced them on the consumers vehicle 5-6 times under warranty. *sc
While traveling in the left lane of the pa turnpike at a speed of 65 MPH, the right side seat and curtain air bags deployed for no reason and without warning. I was safely able to pull over to the right lane and then off to the highway since the engine shuts down with air bag deployment.upon having the vehicle inspected by a vw dealer no damage to the vehicle was found. I did not hit any pot hole or road debris. There is an obvious fault with the computer and/or sensor system in the vehicle. The vw dealer claims to have heard of no such occurence eventhough there appear to be many such occurences as listed on this webiste. Vw america claims there was an impact to the right rear axel which set off the airbag. Again there was no impact at the time of deployment. Traveling at that speed and in the environment I was there should have been more damage to my car than a scratch on the rear axel undercarriage.
Interior parts are peeling the plastic(vinyl) coating was peeling off and had those interior parts had to be replaced
Tow hook cver fell out and had too be replaced.
Blemish on hood in paint.
Blemishes in the paint on the hood had to take to dealer twice to get this problem rectified!!!
2001 vw jetta wolfsburg 40k miles - water leaks into the car from underneath the instrument panel on the passenger side. Dealer stated that it was the drain channel from the sunroof. Week later the problem reoccurred. Dealer stated that they have no idea as to what is causing the problem. They're in process of taking the car apart. Vw customer service is not being helpful at all. I've seen at least two comments on the web about similar problem, but the dealer and the vw customer service claims that they have never seen this problem before. Any advise before my car gets totally disassembled? Not to mention water damage to the carpeting...
Creaking from door jam area on acceleration/ deceleration. *jb ***dimsii ivoq entry posted after 12/12/02 cut-over to artemis****770759
The front bumper assembly on my jetta partially detaches whenever it scrapes against a curb or parking block. I have had it repaired three times and tried to repair it myself three times. I have spent over five hundred dollars in the first year of ownership and now it has happened again. This is obviously a much more wide spread problem than is being reported. Volkswagen should be made to repair the bumpers at no charge or recall all effected vehicles and strengthen the bumper assembly. *ts *nlm **dimsii ivoq entry posted after 12-12-02 cut over to artemis**770127
There has been a constant problem with abnormal noise in the two front doors of the vehicle. So far the problem has not been fixed. No one seems to be able to or want to solve the problem. Nlm
Front bumper assembly tore off vehicle when backing out of parking space. Bumper skipped on top of portable concrete curb at extremely low reverse speed (less than 1 MPH).
Nothing but problems!!! The day I was to pick my car up, driver window needed replacement. Since then it has fallen into door 3 times. Air conitioner leaked into interior, soaking carpets and smells bad. Brake lights stuck on when car is off, arm rest and glove box broke. Received zero help from dealership or volks.of america. What is next???
The front bumper is too low to the ground. When parking, the front bumper passes over standard concrete 'tire stoppers'. When reversing out of the stall (even at very slow speeds), the front bumper assembly detaches from the vehicle. I have contacted volkswagen about this problem. Volkswagen's suggested solution is "not to pull so far into the parking space". Unfortunately, due to the design of the vehicle, it is impossible to tell if you are too "far in" until it is too late and the damage has occurred. I have personally observed this problem occur on at least four other jettas (both here in honolulu and on the mainland). On our jetta alone, this has occurred on three occasions. Although the dealer has been helpful in making cosmetic repairs to the bumper, complete replacement of the bumper assembly would cost approximately $1,000. I believe that this is a design defect which the manufacturer should be required to correct. I am concerned that in the event of an accident, a partially detached bumper assembly could be a safety hazard.
I have filed complaints repeatedly with vw customer care concerning the inferior material used to upholster the jetta tdi (gls). I stated to them that it was like driving a giant lint brush! Any clothing you wear sticks to the seats and doorsand on a good day, even the ceiling! The operator I spoke with was very polite when he asked me what I thought the resolution should be to resolve the problem? I stated to him that the car should be completely reupholstered at vw's expense!at which point, he offered to send me a kit to help deal with the lint problem. I asked if they had received a volume of complaints about this issue, and the operator stated, no. I asked him, why do you conveniently have a kit available for a problem you say does not exist? well needless to say, the call was very silent for a minute or two. The kit consisted of (1) lint brush, (exactly like the one I purchased previously), and (1) 3m cloth. It is truly a mystery what vw expects me to do with the 3m cloth...I suppose I could use it to muffle my screams of frustration!
Water is leaking into the driver's door while driving in rain or by washing. Dealer was notified. Feel free to provide any further information.
Consumer states that when starting the vehicle the alarm sounds and horn goes off and lights flash on and off for about 10 minutes. This also happens when opening doors to exit the vehicle. Also the illuminated entry and the power door locks were not working. The dealer has replaced wiring and relay in the doors, the radio ignition switch, and door lock, however the problem still exists. The dealer now states that there is nothing further they can do. Nlm front bumer pulled loose. Bumper and lower facia reinstalled.
Trunk on vehicle will automatically unlock by itself whether consumer is driving or not. Contacted dealer, and the dealer could not find cause of problem.
Front bumper ground effects are obviously designed too low. Besides scraping in driveways, the bumper has been pulled off several times when leaving a parked space with a concrete 'tire bumper'. These were obviously meant to stop the tires of the car, and not pull the whole bumper off. The dealer charged me to replace the plastic lining, which was pulled from the bumper and had worn against the tire. The bumper is no longer securely fastened as the parts are wearing down. Corporate was of no help and would not reimburse or suggest a course of action to avoid future problems. I will not be keeping this car through the term I expected and will not recommend one to anyone shopping. Too big of a hastle to deal with. Fortunately I didn't get the sport suspension, which would have the bumper even lower to the ground. It's not a farrari, for pete's sake.
When I parked in a parking space with a concrete tire bumper, the bumper got caught when I pulled out and caused the parking light grill covers to pop out. The serv. Dept. Replacxed them, no charge. The second time it happened they accused me of "running over the top" of something, and damaging the car, which I did not do. The manufacturers refuse to fix it saying it is an insurance issue, even though the ser. Dept. Told me they have had the same complaint with other cars, and even the manager of the serv. Dept. Said it happened to her jetta! I believe they should fix it without charge, since it is obviously a design defect.
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