Window regulator failed twice leaving window stuck in down position. This is clearly a common defect in this vehicle, one that owners should not be responsible for paying out of warranty. I window stuck in the down position poses a safety hazzard in poor weather conditions, and also impacts the personal safety of the vehicle occupants.
2001 Volkswagen Jetta visibility complaints
Page 3 of 4: complaints 41 to 70 of 71, newest first, as owners wrote them.
Consumer states window is stuck in the down position and has had 3 of the 4 window regulators fail. One of which failed while driving down the highway at 70 MPH, which could cause a direct safety hazard. Consumer adds that service at the dealership has not been very timely and effective.
These parts are on allocation, vw owners all over the country are faced with these failures. A quick search of the web will illustrate just how widespread the problem really is. No safety defect listed.
Known to be a defective part causing a very possible safty issue, when window comes crashing down a distraction can cause a crash and besides volkswagen should fix these window regulators for free since they made defective parts regaurdless of warranty status.
2nd time. Now passenger window. I just got the first window fixed after a month and a half.
I have had 3 of the 4 window regulators fail on my 2001 vw, jetta. One of which failed while driving down the highway, which poses a direct safety hazard.
Third failure of window regulator. Passenger side once, drivers side twice.
Front driver's and passenger's power windows will not come up intermittently. Vehicle has been taken to dealer 3 times, part will only be replaced if it fails completely.
Window regulator failed- driver's side window fell into door- 4 weeks later still waiting to be fixed. Known problem- dangerous- window taped shut- but does not really close window- still open partially and tons of wind noise- very distracting
Nothing but problems!!! The day I was to pick my car up, driver window needed replacement. Since then it has fallen into door 3 times. Air conitioner leaked into interior, soaking carpets and smells bad. Brake lights stuck on when car is off, arm rest and glove box broke. Received zero help from dealership or volks.of america. What is next???
Heard a clunking sound when I went to roll down driver's side window. Window would only go down, not up. Window is now all the way down inside of door and wont roll up.
I am very frustrated with my jetta's repeated window regulator problems!!
Driver and passenger side front window fall out of track and down inside door. This has happened to both front windows. Volkswagen refuses to repair all four windows.
For the 2nd time, the window regulator on my volkswagen jetta has broken. The first time (driver's side), I bought and replaced the regulator myself. The 2nd time (passenger side), the dealership (dirito bros in walnut creek, ca) fixed it under "good will". When I fixed it myself, I noticed no differences between the replacement part and the original. The dealer claims that they perform several window regulator replacements daily. As a mechanical engineer, I can confidently state that the plastic rotor (which has been the cause of all my window failures) is significantly underdesigned for the function it must perform.
Sunroof is unable to open due to interior obstruction, plastic pieces from assembly cracked and crumbled out of sunroof.
Passenger window falls down into door while rolling down the window. This first occurred in may 2001, and was fixed. Problem repeated in july 2002. Volkswagen has been notified, but a fix of this design flaw is not yet available.
A friend has a 1999 or 2000 jetta & has experienced the same problem four times. The dealer says this has occurred for the past two years in jetta models & vw has yet to rectify it. The dealer has had a steady stream of jetta's to fix, daily. Even now, my replacement part is on estimated two week backorder. I asked an unknown to me, jetta driver @a stopsign if he had this probelm & said one time. He reported his girlfriend's jetta had it happen twelve(!) times, & a lawsuit was pending. Apparently the plastic piece holding the window fails in az's +100f heat. Please advise what recourse is best to pursue.
The window regulator broke on my front, passenger-side window. Based on the large number of consumer complaints as well as other information, I have reason to believe that the window regulator is defective. Vw has not issued a recall on this part and has refused to pay for the replacement of the regulator in my vehicle. I believe this is a potential safety hazard as the window regulator can suddenly fail and cause the window to drop down into the door while the vehicle is being operated. In addition to being a dangerous distraction, this would place the driver and passenger at increased risk of having an accident should this occur during a heavy downpour or snowfall.
Driver's side window falls out when pushing down automatic window switch while driving.
While driving windshield wipers quit. Also, ABS light illuminated. Took vehicle to dealer, and they couldn't duplicate problem. Please provide any further information.
Ongoing failure of passenger side power window motors, motor was replaced on two occasions, but problem is reoccurring. Dealer and manufacturer were notified. Feel free to provide any further information.
No summary listed for this vehicle.
L have had numerous "factory defects" with my new vehicle and no one can help me solve my dilema. The vehicle im submitting to you is not the orginially purchased car. They had to give me a 2nd vehicle. I have had numerous problems ever since with keyless remote uni (replaced), auto window unit(both driver, passneger-both units replaced),driver seat not bolted to floor. Had to get a new seat. New shocks, new packing between rear pass. Door panels. All claimed to be factory defects per the dealer. I have established a claim through vw of america but they cannot assist. They will only take my complaints.
While driving the glass of the passanger side exterior mirror came loose and was flapping by the cable. Chipped mirror, almost broke the passenger window (left marks/scratches from impacting window) and left 10-15 scratches in the door's paint. Dealership stated they replace about two a week. Failure rate appears high if that is the case. No known cause of failure, was not struck or anything. Suspect vacuum forces from air flow over mirror housing overcame the plastic retaining clips. Dealer states not a warranty repair saying it must have been struck although no visible evidence exists on housing and nothing was in the vicinity of the car when it occurred, have contacted vw of america and initial response is "we stand by our service center's decisions."
2nd time - passenger side window regulator has failed. Regulator was replaced in july of 2001, only six months ago. Driver's side window has also failed previously.
I have been told by the local dealerships they cannot look at/repair the remaining windows until it actually fails. I have contacted volkswagen's customer care department, and they stated that "this is why cars come with warranties" and that it was my problem, not theirs. I have received terrible service from volkswagen for various other minor defects in addition.no safety defec tlisted.
Windows on doors keep falling down. Had taken to dealer, and was informed that regulator for windows was broken & needed replacing. Problem with windows still exist after repairs.
It is essential for my safety to be able to roll the windows up on my vehicle while driving in the city. The windows have now broken 3 times in the down position and the car is less than a year old with less than 12,000 miles on it! Thanks for your help.
In both instances I returned the car to charles maund vw in austin for repair under warranty. I asked for them to check the other windows and both times they said there was nothing they could do until it breaks again. In both instances the window abruptly slid into the door when I hit the power window button once. For other examples on this please check www.vwvortex.com and go under "forums" and do a search for window regulators. You will find this to be a rather common occurrence and one that other owners are calling a oem defect.thank you for your attention.
Windsheild wipers intermittently become inoperable in rainy weather conditions cause unknown. Please give any further details.
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