On 9/17/2005 I was pulling into my assigned parking spot at my condo. I was approximately traveling about 3 MPH and had my brakes applied to maneuver into my parking spot. Upon reaching the curb, I applied pressure to the brakes and expected to come to a complete stop. However, my car lunged forward and ended up in my neighbor's living room. My car only stopped after taking out the brick structure and front window of her condo. Before making impact with the outside structure I attempted to brake twice with no response. The impact was substantial and yet the airbags never deployed. My car was towed to a garage that my insurance approved and not to the dealership who has serviced my car for all the current recalls and various problems. The recalls and problems include the brake light switch, replacement of the coil ignition, armrest break, alarm sounding for no reason, and the window falling into the door frame. This accident caused serious property damage and the police were called to the scene. The police acknowledged my skid marks and my attempt at applying the brakes. The situation was treated/cited as a car accident so that my neighbor and I could go through the proper procedures of her damages being reimbursed. I plan to prove my car is defective and a lemon. I would appreciate any feedback, advice or suggestions regarding my situation. *nm
2002 Volkswagen Jetta acceleration complaints
Page 2 of 2: complaints 11 to 17 of 17, newest first, as owners wrote them.
I own a 2002 volkswagen jetta gls tdi. This car has a surging problem during normal or cruise control, occurring between 40 and 50 MPH. The car has been returned to the dealership many times without being repaired, dating back to oct. 2003. Last year it spent 31 days at the dealer, may 10, 2004 through june 10, 2004, returned to me working better. Within two days the problem was now worse. I am afraid that this car may surge and take off leaving me unable to stop or control. This car is a safety hazard in my opinion. I have tried to work with vw but they refuse to replace it and are unable to repair it. [xxx]. Anything that you could do would be much welcomed. Thank you.*ak *js information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
Repeat incidents leading to consumer's long term driveability concerns. Worrisome panel indicator lights -- flashing: engine warning and glow plug (diesel) lights within current lease period. After first two incidents, the third (then under warranty) was found to be due to a factory defect. And repaired?...dec 7 '04, at about 55k -- blinking lights again. Dealer diagnostic indicated no engine problem (this was the same result of the two previous before the third resulted in a major warranty repair). This has been diagnosed as an accelerator sensor failure. (the part will not be available for three (3) days; we are advised to drive "carefully until the part can be replaced.) this sensor failure is then one of several others in this particular vehicle: the fuel guage has been replaced once or twice; the seat heater sensor just, and out-of-warranty, burned a hole in the front seat (three weeks awaiting factory reps 'get-back.'). An air conditioning problem (leak) was also noted and repaired at about 50,000 miles.
My 2002 vw jetta, VIN# [xxx] has approximately 22,334 miles on it and has been at pacific vw since march 18, 2004. The concern with the vehicle, which the dealer/factory reps have been unable to remedy is with a complete loss of acceleration. *ak when depressing the accelerator pedal, the vehicle will slightly accelerate to about 15-20 MPH and then the vehicle will not propel forward at any faster rate, even with the pedal all the way to the floor. Acceleration is resumed when the pedal is brought up to the top again and depressed yet again to get any normal type of acceleration. Please note that this is not poor acceleration but rather an inability for the vehicle to accelerate. This condition has been attempted to be remedied by my dealership by repairing/replacing the ECM, TCM, fuel pump, wiring harness and a radiator hose - the hose was damaged while attempting to repair the vehicle and is unrelated to the vehicles true concerns. All other items were unsuccsessful. The safety concern is that when merging or turning onto traffic and attempting to accelerate, there is a huge potential for an accident if the vehicle will not accelerate, even with the pedal all the way to the floor. I fear that a rear end accident may ensue if this condition is not fixed by vw. I have yet to hear from a factory representative despite multiple phone calls and an email notification to vw. Kind regards, [xxx]. *ak updated 07/30/2012 *js information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
Consumer states when slowing for a stop it feels like someone has just rear ended consumer, consumer has to hold foot on brake to keep car from taking off. Nlm
Vehicle hesitates before acceleration; could cause stall in intersection.
Passenger front airbags deployed without cause while driving on the freeway. This is the second safety problem with this jetta, the first being unintentional accelleration.
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