Was currently deployed in support of operation iraqi freedom for more than a year, my car was at my parents, being driven once or twice a week to keep engine in good shape. Some of these things have been since returning in april 2004, others happened prior to leaving in february 2003. It's a 2002 jetta gls. I shouldn't be having these type of problems this soon. 1. Oil plug on oil pan is almost stripped from getting oil changes (advised by 3 different garages). Currently attempting to get a new plug, an oversized one per 2 garages. 2. Patches of paint seem to be almost chipping away (on several spots all over the car). Took it to the dealer & they said it was due to bird poop. My car stays in a garage & gets washed bi-weekly. 3. The coating on both inside door handles is peeling. 4. The window mechanism needed fixed. Dealer fixed. 5. Recall about brake light fixed by dealer.
2002 Volkswagen Jetta body complaints
Page 2 of 2: complaints 11 to 19 of 19, newest first, as owners wrote them.
Vehicle had difficulty shifting out of park. Dealership said it had to do with a brake switch recall and that the problem was corrected. When vehicle was driven after repair, brakes felt differently, but worked. A week later while driving on the interstate, the brake pedal stuck and would not accelerate over 50mph. The dealership said the master cylinder was bad and will replace it. Other problems include the arm rest breaking three times, window mechanics needed replaced, door leaks, and cover on plastic interior peeling.
While driving the engine began to make a loud noise. The consumer took the vehicle to the dealer who found that the motor mounts were broken and caused the engine to fall to the ground. The dealer replaced the engine, engine block, timing belt and the lower shield. Also at 59,000 the manual transmission had to be replaced because the consumer could not shift into reverse.
I have a 2002 1.8t volkswagen jetta - I have experienced numerous failures. 1)radio has failed twice - in each instance fault was traced to a fuse - following radio failure I experienced repeated dead batteries until the radio was repaired. 2) ABS failure detected when I was getting my radio fixed the second time 3)vehicle has failed to start on two occasions - I wait a minute and try again - it worked 4)my window fell into the door 5)I experienced an activation of numerous engine fault lights that reset following engine restart 6)the coating on interior door handle surfaces peels off easily 7)the chrome ring around the shift know is peeling.
I purchased the 2002 1.8t volkswagen jetta on 1/09/02. My service record begins on 1/23/02. From day one, I have pointed out that this car leaks/has wind noise from doors/windows. Seals were replaced on drivers side doors on 6/27/02. Leakage/moisture to date, is an issue. Now there is visible water damage and mold growing along drivers side. Issue- poor quality product. Dangerous mold growing-health factor! Ignition coil failure twice! Radio has blown twice- faulty wiring! Car lunges when started or hard to stop once running. My situation is not "special". There are many others that have purchased this product and have their safety compromised. Ignition coil is a suppose to be a recall, but only when they fail. Volkswagen of america will not replace until you are stranded! This is a severe safety issue. Mold growing in my car is a severe safety issue.
The coils on my 2002 volkswagen jetta gls 1.8t are burning out. Volkswagen of america has informed me that rather than replace all 4 coils, I must wait until each coil burns out before they will replace it. I have a letter from them as well stating they are aware of the problem but can not do anything more about it due to a lack of coils in stock. I guess the letter is a way to shut the customers up. Apparently this is happening to over 500,000 people last I heard. I want this complaint logged and a personal note added and directed to volkswagen of america (if possible), "I will not renew my lease on this lemon and I will never purchase another volkswagen again." the coil issue is just one of the issues I'm having with this vehicle. The date below is the last time I went in for coil replacement and got to work late.
I bought my 2001 jetta in november of 2001 in good faith with the excitement of buying my first vw and the armrest broke the first week I bought the vehicle. In march, the back ashtray was replaced (which has never been used) but had springs pop out of it and the armrest was replaced again. On august 26th my vehicles radio stopped working and would not work. I contacted my dealership, russel vw, and made an appointment. I was told by mr. Scott mills that the radio was probably defective and I would have to get a new one. Major inconvenience but I set up an appointment for august 30th. On august 29th while driving my children to school the vehicles emergency lights came on and the car started shaking and smoking. Russel vw had my vehicle towed to their shop, told me I had defective coils and replaced them and the radio/stereo and I received my vehicle back on friday, august 30, 2002. The vehicle ran good for 30 minutes although one speaker was now blown and the car started to drive with lots of hesitation and on tuesday, the temperature gauge had stopped working and the temperature light came on. I returned the car to the dealership on tuesday, september 3, 2002. I was contacted by the dealership, which replaced the temperature gauge and another coil (I think), and told me their mechanic wanted to drive the vehicle home because he couldnt locate the problem but could feel the engine hesitation. On friday, september 6th, mr. Mills contacted me told me that russel vw felt I had a faulty transmission and it would need to be replaced. Now this is a major problem I was hoping vw would work with me by either extending the warranty or letting me trade this jetta for another one.
Driver's door is bent. When closing there is a gap. Dealer first replaced seal, and currently door will be replaced.
Front bumper cover fiber got caught on tree and snatched it off. Consumer's concern is that bumper could catch under front wheels and cause vehicle to flip over. Volkswagen showed no concern to consumers issues.
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