2002 Volkswagen Jetta body problems

Filed Apr 5, 2016 · Body, Electrical · 172,000 miles · OH · fire · 1 injury

Tl* the contact owned a 2002 volkswagen jetta. While entering the vehicle, the contact noticed that the brake warning light was illuminated and the windows were steaming. In addition, the dashboard was on fire. The fire department extinguished the fire. A fire report and a police report were filed. The contact sustained a burned hand injury, but did not need medical attention. The vehicle was towed to the contact's residence. The vehicle was destroyed. The manufacturer was not notified of the failure. The approximate failure mileage was 172,000.

Filed Jun 17, 2013 · Body · 145,000 miles · MD

I parked my car at the bwi airport and there was a concrete stop approximately 10" tall and the front bumper was caught on it and when I reversed it tore the bumper from the car. This happened 8 years ago and I replaced the fender for about $400,now vw wants $1188.50. I feel this is a design flaw and should be looked into. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Jun 24, 2008 · Body · FL

My 2002 vw jetta 4 door has this substance which they used to block heat and deaden the noise from outside, however when it gets hot it runs out of the holes in the undercarriage and has an awful smell something like that of melted crayons, and the odor attaches to the occupants in a matter of minutes.

Filed Dec 8, 2007 · Body, Engine · 88,100 miles · FL

Volkswagens use of cheap plastics on the oil stick of my 2002 volkswagen jetta caused plastic from the oil stick to fall into my motor and cause motor damage including an oil leak and eurasian auto service in panama city already has a vw product that is broken down in their shop, and even volkswagens own service manager in panama city, mike boatwright, told vw they should authorize him to make the repairs but they refused, the ostensibly lowest bid plastics used for the 2002 vw's also caused mike boatwright to ask that vw replace my headlight lenses as they are creating a traffic hazard, and not only is this nationwide, but mallory horne of the florida dmv who referred me to you wrote to me that " your complaint has not fallen on deaf ears, I just got rid of my volkswagen jetta for the same headlight problem" and I will be happy to mail you a copy in support of my complaint, also walmart's service manager in callaway florida is the person who found that my car is now leaking oil due to volkswagen failing to repair the motor and he says that he saw the same volkswagen problem in new england at his previous job (scott). Also the cheap plastics used on my car that caused these safety traffic violations, were used on the glove box lock which is broken and the radio aerial which is broken. The first 2002 vw I was given broke down in traffic in the dark and was exchanged the following day. So there are more than enough witnesses that the 2002 volkswagen jettas should be recalled, me, jerry p carroll, mike boatwright, reggie at eurasian, mallory horne, and scott at walmart, in addition there are many students at my college with the same problem who are in hope that you will help them also. Breaking down in traffic with limited headlights is a national safety crisis, as far as deaths and injuries, entering zero only means that vw has managed so far to conceal any.

Filed Nov 8, 2007 · Body · 65,000 miles · TX

Tl*the contact owns a 2002 volkswagen jetta. When the contact opened the vehicle door, the passenger compartment smelled like melted crayons. The contact believed that the smell originated from the carpeting and the soundproofing material in the door and throughout the vehicle. The vehicle was taken to the dealer and the technician was unable to determine the cause of the odor. No repairs were made at that time. The vehicle was taken to another dealer and they kept the vehicle for a week and washed the coils; however, they too could not locate the source of the smell. The current mileage was 68,800 and failure mileage was 65,000.

Filed Nov 6, 2007 · Body, Locks · 75,000 miles · MA

The driver's side door came loose while driving and even though it was seemingly shut properly when at a stop. Aside from the loud road noise, the "door's ajar" ding would startle me, particularly when at high speed on the (relatively smooth) highways. I have to slam the door several times in order to get the dinging to stop. Whenever the door rattled loose on the highway (which was unpredictable), I was worried that it was going to fly open. I had to pull over to attempt to close it. I paid $550 to have the door lock replaced (it was the hardware, not the electronic locks, which functioned normally throughout the ordeal). Now, only 2 years later, I'm having the same problem, and the dealer says that neither their repairs nor the replacement parts are under warranty.

Filed Aug 16, 2007 · Body · 20,000 miles · PA

There is a leak in the frame of my vehicle, yet every time I bring it into the dealership in honolulu, they fail to locate this leak. When it rains, the front right floor of my jetta fills with water that seeps down into the frame from the roof. If I park the vehicle facing uphill, this does not happen, nor if the vehicle is parked on a level surface, only when facing a downhill slope. I don't know why this issue cannot be resolved by vw, but the past 10 times I've had my car in for service, it has never been resolved.

Filed Jul 16, 2007 · Body · 120,000 miles · TX

2002 jetta roof leaks water when heavy rain. Research shows that may people are having the same issue.

Filed May 15, 2007 · Body · 64,500 miles · CA

Tl*the contact owns a 2002 volkswagen jetta. The contact stated the bondo is ripping of the back panelof the right passenger door. There is also a crack between the bondo and the door. If the vehicle was involved in a crash near the door, the passenger sitting in the right back passenger seat a serious injury could occur. The current and failure mileage were 64,500.

Filed May 25, 2005 · Body, Visibility · CA

2002 volkswagen jetta leaks during the rain, console vent broke, center AC vent broken, sunroof cover jammed, and the windshield wipers are out of alignment.*mr the leak has caused the carpert to become molded. The dealer refuse to provide any further assistance because they were unable to locate toe origin of the leak. The consumer contacted the manufacturer about replacing the vehice but the refused.