I was driving as usual and my stereo went out. I know a lot of tdi owners with the radio 1k0 035 180 AC have had this issue too. The sheer number of people complaining about the faulty touch screen stereo makes this more than just a coincidence. This is more than just an am/fm radio problem we lose cellular capabilities that were factory installed. This is a safety concern more than it is just a "luxury" item that vw installs.
2010 Volkswagen Jetta electrical complaints
Page 6 of 9: complaints 131 to 160 of 233, newest first, as owners wrote them.
A key feature of this vehicle is the capability for hands free use of on-board communications systems which is mandatory in several states for increased safety while driving. This capability is controlled through the factory installed radio system and blue tooth technology. When the oem radio fails the hands free safe communications system fails. This can result in a major safety concern. The radio installed in this vehicle failed with a pronounced pop indicating an electrical fault and will not operate. The radio is wired through other connections in the wiring harness to the vehicle information system above the steering wheel which includes operation data including miles per hour among others. Since this is an apparent electrical defect and is tied to other vehicle operation system information it becomes a major safety concern. Other owners have reported that their vehicles of this make and model have experienced related problems including failure to start and engine turning off intermittently. Volkswagen does not consider this fault a safety concern. These vehicles should be recalled to correct this deficiency at no charge tot he customer.
The sound system including cd player, radio, blue tooth hands free system, and aux stopped working suddenly. This car was less than 5 years old and this should be covered by volkswagen! This is a safety issue because I purchased this car model because it had bluetooth. The less expensive model did not. Now I am not able to carry on a hands free conversation on my cell phone. Volkswagen needs to step up and have a recall or cover this issue.
At approximately 50k miles we where instructed by the dealer to change the battery. We followed instructions and consequently less then 1k miles later there was a large spark with the smell of electrical fire causing the radio to flame out and go dark. We where quoted $785 dollars to replace the radio on a four year old car. Possible electrical malfunction could lead to other problems.
Both exhaust pressure sensors malfunctioned causing vehicle indicator lamp to illuminate and failed emissions test. Quoted $595.00 for repair work, after repairs vehicle still will not pass emissions test.
While driving heard a pop and touch screen radio went dead all fuses test good and also lost all bluetooth capabilities. A rhythmic feedback was then audible in speakers and would not stop with car turned off had to remove fuse to stop the feedback noise.
The touchscreen radio (model rcd-510, manufactured by delphi and utilized in various 2010-2011 model vws) had failed completely. It is acting as if no power is going to the unit. All fuses were checked and they are functional. All bluetooth and hands-free capabilities, which were built into the stereo system, no longer function. Any use of a phone while driving requires the use of hands, which is illegal in many states throughout the us. Otherwise, pulling off of the road to place/receive phone calls puts the driver at increased risk of being struck.
Was slowing to make left hand turn, heard a pop and the radio went dead. Fuse is fine.
Was backing out of a parking space and then placing the car into drive. As I pressed the accelerator to pull away, the car started sputtering like it wanted to stall out. Immediately took it to dealer for scan and no codes found. Car has done this since and no codes again. Last incidence was last week and as I pressed the accelerator, the car sputtered so I left off the gas. Upon pressing the gas pedal again, car shut off and the battery light on the car came on. Placed car in park and it started with no incident from there. Took the vehicle to dealership and again no codes so they will not repair. I am scared this car will shut off in traffic leaving me in the middle of the road. Still waiting on a decision from vwoa regarding the safety and driveability of the car.
Radio made a pop sound and turn off. Has not power up again. All fuses are good and power to radio is good. Radio has a flaw according to all the complaints by volkswagen owners online. Could be a fire hazard. Vw is not doing anything about this if the warranty is expired.
Touch screen radio on my 2010 vw jetta tdi stopped working a few weeks ago. At the same time the A/C began to fail. This week after researching why the radio stopped working came across many threads discussing similar issue and the term "parasitic drain". This problem causes the battery to be drained. Woke up this morning and I got in the car and the battery is drained. Will try the dealership once it opens.
Another jetta to add to the list with a faulty radio. The radio just died in the middle of a normal commute. I found in a forum that I'm just one of many so I'm lodging a complaint in hopes vw will listen. Also, the remote entry doesn't work sometimes and sometimes the car will not go into reverse without stopping the engine and restarting it.
The radio went dark, there was strange feedback through the speakers before this happened. Around the same timeframe the seatbelt chime would go off intermittently. There is defiantly issues with the electrical system with this car.
Radio will not work. Does not power on. All fuses are good. This is a common problem. This web site follows the problems of multiple people http://www.cargurus.com/cars/discussion-t36009_ds552583?actionmessages=your+answer+has+been+posted.
Without notice factory radio with hands free/ bluetooth fails to come on. Which causes a potential hazard. Can also cause battery to drain, putting more strain on alternator, causing it to fail. Dealer wants a diagnostic charge, which finds that radio has failed. Needs to have radio replaced.
The radio unit stopped working after 4yrs of use, the safety concern is the lost of bluetooth and the ability to conduct hands free cellphone calls / operations the broken radio drains the battery causing family to be stranded at night until the tow truck to arrive.
I was driving home from work and the radio went off, black screen. Has not came back on, fuse is good.
Vehicle is equipped with an rcd 510 2din touchscreen radio (delphi premium - 8). Hands free operation comes through this system. On the morning of 8/14/14 I started my car and the radio system was dead. Totally dead, as if there is no power getting to it whatsoever. I checked all fuses (engine compartment, interior of car and the 15 amp fuse located in rear of the radio) and all were fine. It may be a coincidence, but my left headlight has burned out twice in the last 6 months, most recently in early august 2014. In addition, my sirius annual subscription ended on the exact day of the radio dying.
I was driving home from work, on a side road, not going more than 40 miles an hour, and in the middle of a song, my radio made a loud "pop" noise and went dead. At the time, my car had 46k miles on it, stays in a a garage at home and at work, gets regular servicing and has never had an issue. The radio hasn't worked since june and I have gotten nowhere with the dealership. I took it in for an evaluation the day after the radio went out, and they had no solution or remedy, only that I could buy a new radio and pay around $600 for the installation. I have been researching this matter and it seems a lot of other people have suffered the same fate. The car power isn't the same as it was before the radio went out, and I'm worried the dead radio is affecting the battery. I'm just not sure what to do anymore, I feel as though this isn't isolated and should bring about a recall.
Radio/cd player stopped functioning. This disabled the bluetooth hands-free function as well. This is a driving safety concern.
This is just another complaint about the 2010 jetta premium radio that died for no reason. I contacted volkswagen of america and they acted like they have never heard of the issue, but clearly after doing 2 minutes worth of research there are countless others with the same problem. Volkswagen told me that my car is getting old so they won't help me. I will be sure to never buy another vw. Other electrical issues I have are. 1. Car locks itself constantly with the keys in ignition 2. Resistor for the blower motor went out 3. Coils for all 4 cylinders went bad well before 100,000.
All facets of touch screen radio system including hands free bluetooth feature suddenly died on my 2010 jetta tdi at about 65000 miles. This issue with this year is well documented here and elsewhere. Had to replace battery earlier which some complaints suggest is related to this issue of radios dying. Volkswagen needs to step up and provide relief to the many customers who have had this problem rather than ignoring it. It truly is a safety issue as it denies hands free use.
Only not ruuning engine, not start.
After getting my 70k mile service and leaving the dealership my radio died. Went back to shop and the service department checked the fuses and verified that power was getting to the radio. Reported it had just "died". They did not acknowledge this as a trend, however, my service advisor admitted that another customer has replaced his radio 2x - also a 2010 jetta. This is not a luxury item, as I travel long distances for work and use the "hands-free" function of the radio system for making calls safely. I understand there are at least 65 other formal complaints regarding this issue, and several people have reported that this problem can and does drain the battery. This is about the third battery I've had in this car of 4 years - seems a little fishy. This is a safety issue, and more importantly, a defect which should be recalled!
Entire radio unit failed. Not able to use bluetooth or any component of the radio. Checked all fuses and they are good.
Incident first started with the car turning off for no reason. Just stalling out. Then it hesitated starting. Replaced the battery. Seem to be okay, but then both brake lights went out, the radio/control console went out most recently, the seat belt light and chimes come on for no reason and yesterday when I pulled the key out of my ignition the key was so hot I could not touch it. Clearly, there is a serious, even dangerous electrical issue with this make, model and year. I have read countless stories online of people having the same problems. Why has there not been a recall of this car yet? Does somebody's car have to catch fire first? Who needs to die before vw does the right thing?
Entire radio unit failed. Not able to use bluetooth or any component of the radio. Checked all fuses and they are good. There are many reports of this same issue on various car blogs. Dealership stated this issue is common, but they are not issuing a recall because the radio is a "luxury" item. This seems to only be a problem on the 2010 tdi model.
Drivers side tail light and turn signal indicator does not function. Vw diagnosed the problem to be a faulty j519 power control unit. The wv dealer's service supervisor indicated this a common problem and the replacement part has progressed through 5-6 evolutions and vw still can't remedy the issue. J519 part costs $550.00 plus $150.00 labor. Seems like an excessive cost for a faulty tail light.
Radio went dead at toll stop and was no longer functional on interstate or any other road. Hands free phone service was lost. Phone still seams to link up with bluetooth but does not function any longer through radio. Distracting for driving without the handsfree phone. Could cause vehicle accident if not replaced.
Heard a pop and the display screen went dark. The radio and other systems (navigation, auxillary, etc) no longer function. There are hundreds of similar complaints that have been posted to vw sites. This should be a recall.
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