My vehicle suddenly lost acceleration and subsequently stalled. Fortunately, I was able to pull between some construction cones before it lost power completely. Upon towing to a dealer, I was told the fuel pump had failed. Vw warranty will cover all damage, but it is considerable. All fuel injectors, pumps, lines etc will be replaced. I soon learned from friends that this happened to their tdi model vehicles as well. All information that I find dates to 2011, but you need to know this problem is still occurring. I am very cautious about where I fill up and still experienced this failure. In spite of being assured by the vw mechanic that my car will be "perfect," I feel that I need to report this incident.
2013 Volkswagen Jetta fuel system complaints
Page 3 of 3: complaints 41 to 43 of 43, newest first, as owners wrote them.
Approached traffic light (which was red). When light changed, attempted to make a left turn. No power for about 3 seconds, then accelerated through the light and all was normal. Now have about 1500 miles on the car and similar situations have occurred. Estimated that we had about 15 repeats of this problem. Dealer found no codes and could not repeat the problem. Dealer said we would have to wait until a code was recorded before they could do anything. Problem occurred twice with a cold engine and the rest of the time when the engine was thoroughly warmed up. Feel that this is a safety problem and something must be done. We could make a left turn into approaching traffic and be stalled in the middle of the intersection.. Am afraid to have my wife drive the car.
The car completely lost power while in motion and I had to pull off the roadway in heavy traffic. The dealer told me that the tdi (diesel) fuel system had a complete failure and imploded into many very small metal parts. Vw is replacing the entire fuel system, but not the engine. I believe metal in the fuel lines is cause for a complete engine replacement as they cannot prove the contamination was limited to the fuel lines. The car is less than 4 months old and has 5500 miles total.
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