Filed Jun 25, 2024 · Engine, Suspension · CA
Unknown
14 complaints (3% of all complaints for this car). Typical mileage when it fails: 43,600.
Complaints by mileage at the time of the problem.
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Recall number 14V656000 · Recall details
Most recent owner complaints, unedited.
Unknown
Making loud noises when turning and steering wheel shakes really bad
Left front coil spring broke. Made popping sound while turning. Coil spring has two pink and two white dots.
Coil springs break randomly in cold weather making car handle erratically and without warning. Vw has recalled many coil springs on other models but not the jetta hybrid which uses the same components. Very unsafe.
The left-front suspension partially collapsed while making a turn at low speed into a parking space. I drove short distance to my mechanic who told me: a) there were breaks at both ends and the center of the left-front spring and breaks at both ends of the right front spring, b) the center break in the right spring would have pierced the tire if it had rotated a bit more, c) this failure is occurring on so many vw's that there is a back-order on springs, so it cannot be repaired at this time. This would have been extremely dangerous if the suspension had collapsed at higher speed or if the tire had been pierced.
2013 jetta with 21,994 miles. Original owner. Car has been making noise from front end especially on left hand turns. Inspected and found front of car much lower than usual and both front springs broken. A broken spring can result in loss of control and road hazards to other vehicles from broken metal parts on roadway. Will have pictures next week when we replace springs and struts. Car rides so low that I can't get my hydraulic jack under it at front jack points.
Tl* the contact owns a 2013 volkswagen jetta. While driving approximately 45 MPH, the contact made a right turn and heard a snap sound. The contact continued driving and heard a rattling noise emerging from the front driver side of the vehicle. The vehicle was driven to an independent mechanic who diagnosed that the front driver side coil spring failed and stated that the vehicle should not be driven because it could cause more damage. The contact also stated that a thumping noise started approximately a year and half ago. The dealer could not duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failures. The approximate failure mileage was 62,300.
Tl* the contact owns a 2013 volkswagen jetta. While driving 35 MPH, an abnormal sound emitted from the front passenger side of the vehicle. The vehicle was taken to the dealer where it was diagnosed that the front passenger side wheel bearing failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 33,000.
Fter a one-year assessment of the new sagitar, china's quality watchdog on friday urged faw-volkswagen to accelerate its recall to fix a flaw in the rear suspension.http://www.chinadaily.com.cn/business/motoring/2015-09/14/content_21850556.htm china identified as defect, the united states?
Tl* the contact owns a 2013 volkswagen jetta. The contact stated that the vehicle pulled to the left. The vehicle was taken to the dealer where it was determined that the subframe had been moved out of specification because the contact struck a pothole. The dealer stated that this needed to be repaired before the alignment could be performed. The manufacturer stated that the subframe was damaged by an outside influence and would not be covered. The vehicle would need a front end alignment every time it struck a pothole. The manufacturer stated that is how the subframe was designed. The contact felt this was a manufacturer defect. The vehicle had not been repaired. The failure mileage was unavailable.
Owners have filed 14 complaints about the suspension of the 2013 Volkswagen Jetta, 3% of all its complaints.
The typical (median) mileage in owner complaints is 43,600 miles.
Yes, 1 recall: 14V656000. Check your VIN to see if your car still needs the free repair.
The Volkswagen Jetta model years with the most suspension complaints are 2019 (17 complaints), 2013 (14 complaints) and 2015 (14 complaints).
Electrical 148Transmission 141Engine 116Fuel system 43Steering 37Airbags 31Brakes 22Acceleration 17Lights 17Body 15Visibility 13Tires 9Driver assistance 7Locks 3Wheels 3Seat belts 2Seats 2
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