The car has 39k miles on it and needs a new transmission. When at stop lights it cycles back and forth from the engine to electric. Sometimes the vehicle jolts forward for some reason unbeknownst to me. Close call running into the vehicle ahead of me. Then other times it is so sluggish and hardly wants to take off from a stop. It makes a clunking noise at slower speeds. It was diagnosed and has a hairline crack within the transmission electronic gearbox which is causing an internal transmission oil leak and a decrease in oil pressure. I did some research and my car is diagnosed with the same “exact” issue in a recall yet my VIN says it’s not affected. It’s very well affected. This issue needs addressed before a tragic accident occurs. No well cared for vehicle after 39k miles should need a new transmission. I don’t have the documentation at the moment. My vehicle is still sitting at the shop. I will upload documents upon receiving them.
2013 Volkswagen Jetta transmission complaints
Page 2 of 6: complaints 11 to 40 of 141, newest first, as owners wrote them.
I would assume the issue had something to do with the power train. 2 days after i had bought the car my wife and i were on our way to the gym and we had just came to a complete stop. Upon entering the highway the car would no longer accelerate no matter how much pressure was put on the accelerator pedal. The engine light also came on. Luckily there were no cars behind me and I was able to pull over with the car moving on its own. This is really dangerous. This has happened to me multiple times. I have taken it back to the dealership i had bought the car from and they have a private mechanic that solely works for the company. He has scanned for any codes and has told me no codes are populating so he’s not sure why the engine light is still on. It was taken to a VW dealership and the vehicle will no longer start. There was an electrical issue at some point and now might be a transmission issue along with other things.
This is a common problem with the 2013 vw hybrid Jetta. The dealership charged me $300 and told me I needed to just replace my transmission because the mechtronic unit has cracks in it. No mention of a recall. Here is a description of my issue (found online), to the letter: Hairline cracks can develop within the transmission electronic gearbox (mechatronic unit), causing an internal transmission oil leak and a decrease in oil pressure. This can cause the clutch to fail to engage, resulting in a sudden loss of drive power, increasing the risk of a crash.
Hydraulic fluid for clutch actuator leaking at connection from rear main seal to electric drive motor.
Dsg unit with hairline crack and fluid leakage just like known recall for this vehicle but mine isn’t covered for some reason
My vehicle has the Mechatronic failure that the recall is open for some 13’ Jetta hybrids but I don’t have an open recall for it. The car would start shutting on and off constantly at stop lights instead of staying off running soley on battery power. The error codes are pointing to a failure to maintain fluid pressure inside the mechatronics unit. The mechatronics unit is included in a VW recall from June 2021. There was a design flaw in the housing that caused transmission fluid to lead out under pressure. My vehicle should be included in the recall but since I don’t have an open recall for this to my vehicle I can’t get it fixed and repairs are to expensive for something VW should own up for this mistake but they won’t repair it.
July 2021, (roughly 80,000 miles) vehicle had sudden loss of drive power to motor while driving approximately 30mph and related warning lights came on, leading to Recall Repair in July 2021. Transmission electronic gearbox (mechatronic unit) and transmission accumulator housing replaced by VW Dealer. Car exhibited some shuddering at low speeds and occasional lurching forward from a stop after recall repair - dealer said this is normal behavior and to ignore. Transmission has total failure on October 4, 2023 (roughly 100,000 miles), only 20,000 miles after recall. Vehicle owner experienced the same sudden loss of drive power while driving in a parking lot with the same indicator lights as in July 2021. Car was towed to same dealer. Dealer states transmission problem is not related to recalled parts, but vehicle owner suspects replaced parts from the recall may have also been faulty, as there is not a permanent fix for the recall issue, just replacement of parts. Dealer estimate is $8,500 for a new transmission and $2,500 for labor, more than the total value of the car.
The Jetta hybrid relies on a control unit, called the "mechatronic unit" to decouple the gasoline engine from the transmission. This, in turn, transfers propulsion to the electric motor, inside the transmission housing. The "mechatronic" is a highly specialized component, the "brains" of the Jetta's hybrid powertrain, and, therefore, can only be found in the Jetta hybrid. -market sales data says that a scant 8,515 Jetta hybrids were manufactured across model years 2013 - 2016. -an open the federal safety agency safety recall, 34j6, has been applied to a cross section of the total 8,515 Jetta hybrids produced. -per recall 34j6, exactly 2,149 Jetta hybrids have been included by VIN# in this recall. -safety recall 34j6 specifically addresses the "mechatronic accumulator housing". -recall description: hairline cracks may develop in the accumulator housing of the transmission (mechatronic unit), leaking and leading to insufficient transmission oil pressure. If this happens, the transmission warning light will illuminate in the instrument panel. If the warning light is ignored and the vehicle is driven, the clutch may not engage. There could be a sudden loss of power to the wheels, potentially leading to a vehicle crash.
At 80k, the DSG transmission failed and at my expense paid to get a NEW transmission installed. Today, at 155k, the NEW replaced transmission failed again. So every 75K, the transmission fails with the following: Hairline cracks can develop within the transmission electronic gearbox (mechatronic unit), causing an internal transmission oil leak and a decrease in oil pressure. Transmission can not be fixed and must be replaced. Cost for a new transmission is over $8k.
I purchased vehicle 12/06/2022 and day after purchase check engine light went off. Took it back to dealer ASH Auto and they stated they fixed it. 2 Months later check engine light again. Got a diagnostic test and codes were TBI Base Gasket, P01106 Manifold and 01314-013 Engine control module. Now one week ago dropping off daughter to work down the street and when pulled into garage my vehicle will not go I to park. Only neutral, reverse and drive work. Have to keep car in neutral with emergency brake to keep parked.
When coming to a stop, a wrench appeared where the gear indicator was, and a service hybrid system message appeared. When attempting to accelerate after stopping, the vehicle did not move. After turning the car off and back on it was able to move again. This has occured on multiple occasions.
Driving on the interstate, my spouse stated that the car just lost power. Fortunately, he was able to pull off. But once he tried to start the car, it wouldn't do anything. The car was towed to my home. We took the car to the local VW dealer to have the recall completed. Since the car had to be towed there, we were told that we would have to pay $500 for a diagnostic before anything can be completed. I took the car to a local repairman and he stated that the fuel pump was bad. We replaced it and the battery. The car now will not start at all. We are getting an error of "hybrid system failure", "air bag failure", epc light is on and transmission warning. The car tries to start but will not.
The car would turn on for 2 seconds and turn off for 2 second in a continuous cycle when stationary. The car is available for inspection upon request. Yes the problem has been confirmed by Heritage Volkswagen and they updated the software recall...but the damage is already beyond repair. $10,000 to repair. There were not any warning lamps, messages, just the above symptoms. This started about 5 days ago. Took it to a local auto shop and they said there was an EV when the performed the diagnostics. Would have to take it to the dealership to get it fixed. That day I made an appointment with the dealership for the following morning at 7:30 a.m.
Vehicle would not shift, OBD2 code P037B "stuck in gear 6." Vehicle towed to a auto mechanic that said they spoke with VW dealer and confirmed it was a crack in the transmission and was undriveable. I have contacted VW who have said there are recalls for many transmissions of this Jetta but not for my VIN. I have also had issues with the clock spring (replaced) and an air bag sensor (malfunction light still on) and now the transmission. There are recalls for Hybrid Jettas of this year but apparently not for my VIN. It seems like a large coincidence and feels like it should be investigated, especially considering the other issues VW was investigated for at this time of production.
Transmision slips into neutral, stopping car in traffic, other jetta hybrids fall under recall for same reason, it also leaks fluid from Transmission
This is a hybrid car and the power train at low rpm’s should transfer the fuel source from gas to battery. This function should occur in a stop position as well. The car now shifts in and out of battery power source and hesitates severely from a stop position. It sounds very much like the recall of over 25% of these vehicles for the mechtronic issues. My car was not included in the recall but I believe this is the same or similar dangerous issue. I have communicate that with VWoA with no results.
Transmission shifts hard and told to this is a common problem with the Jetta hybrids.
The mechatronic unit in the transmission failed without warning and caused the vehicle to not move while while in traffic. This issue plagues almost every Jetta Hybrid and VW of America will not correct this serious safety issue. This transmission has an extremely high failure rate and needs to be recalled across the board. VW has issued a recall for this issue but is not including all Jetta Hybrids that are experiencing this exact issue. An investigation needs to happen!
Vehicles transmission is falling in the same manner as described by the current recall. VW claims the VIN is not covered. The car is experiencing the same issue. Many owners cannot get this fixed because VW claims the VIN is not covered.
-The Jetta Hybrid relies on a control unit, called the "Mechatronic unit" to decouple the gasoline engine from the transmission. This, in turn, transfers propulsion to the electric motor, inside the transmission housing. The "Mechatronic" is a highly specialized component, the "brains" of the Jetta's hybrid powertrain, and, therefore, can only be found in the Jetta Hybrid. -Market sales data says that a scant 8,515 Jetta Hybrids were manufactured across model years 2013 - 2016. -An open the federal safety agency safety recall, 34J6, has been applied to a cross section of the total 8,515 Jetta Hybrids produced. -Per recall 34J6, exactly 2,149 Jetta Hybrids have been included by VIN# in this recall. -Safety recall 34J6 specifically addresses the "Mechatronic Accumulator Housing". -Recall description: Hairline cracks may develop in the accumulator housing of the transmission (mechatronic unit), leaking and leading to insufficient transmission oil pressure. If this happens, the transmission warning light will illuminate in the instrument panel. If the warning light is ignored and the vehicle is driven, the clutch may not engage. There could be a sudden loss of power to the wheels, potentially leading to a vehicle crash. -This describes EXACTLY the problem we have had TWICE with our 2013 Jetta Hybrid. -Mechatronic unit failed and had to be replaced on our dime at 70,683 miles; 30 June 2016 -Mechatronic unit has failed us again on 16 March 2022 at 142,758 mi. -Exact diagnosis from the VW dealer reads: [error code] P0841 Transmission Fluid Pressure Sensor / Switch. MECHATRONIC UNIT HAS FAILED INTERNALL. CAN NOT GET SEPARATE FROM TRANSMISSION. NEED TO REPLACE TRANSMISSION $7,163. -Our vehicle's VIN# was NOT included as part of 34J6, despite the part that is subject of recall 34J6 having failed us twice. -$7,136 repair estimate is more than the resale value of the vehicle. -We request that the federal safety agency extend safety recall 34J6 to include our VIN# to compel VW to fix the vehicle. Since Volkswagen no longer stocks the "Mechatronic Un
VW issued a recall (20E064000) for the transmission failing to engage though VW is claiming vehicles within the year range specified and with the exact same problem are not included in the recall. A quick search on complaints on will show VW is not actually fixing this issue but pushing customers along saying they are not covered. This is a huge safety issue that VW is skirting around. I was told my car - within the years affects and with the same problem - is not included in this recall.
I was driving on the street and my check engine light popped on as I was making a turn at about 35 miles an hour my car kicked into neutral and when pressing the gas just revved the engine. I was fortunate there was no oncoming cars as I made the turn or I would have been killed. Had this happened on the highway I could of caused a major reck killing multiple people. I was fortunate and pulled over to the side and had the car towed to a mechanic. He took a look and said there was a significant leak coming from the transmission and I should take it to a VW dealership because there are a lot of recalls for this type of stuff. I had it towed to VW and they're professional mechanic said it was a hairline crack in the transmission that caused an oil leak into the electronic gearbox which caused the loss of control and power. They said there is no recall and it would be a $12,000.00 fix. The car has 47K original miles on it, no wrecks, and I've never missed an oil change. Had I not quickly reacted I could of caused a car accident injuring or killing myself or someone else. This is unbelievable that VW is not being held responsible for this. There is a recall for this exact problem Recall Number: 34J6 but for some reason it does no include my specific Jetta. How is that possible?
The power train failed while driving on a busy highway at about 50 mph on 2/19/2022. The warning light on the dashboard indicated a hybrid system failure. We were able to coast to the side of the road. The service center says the transmission needs to be replaced. This is exactly the transmission problem described in recall 34J6, but that recall did not apply to our VIN. This problem has been reported online by other drivers who were also not covered by that recall.
I was driving to the store and my transmission disengaged and I had to coast to the shoulder. I had the Jetta towed to the dealer and they said it needs a new transmission. My vehicle has under 70k miles on the chassis and this transmission has been recalled in other countries but not in the US, this makes no sense to me and Volkswagen refuses to take any accountability for this defect even though it’s a known problem. My vin number wasn’t under the recall they claim.
Transmission failing to go into gear when vehicle is in motion, gear will slip causing vehicle to lose gear and stop until vehicle is shut off and restarted. Problem could cause others to crash into vehicle when this happens from the rear or not have enough space or time to pull over to the emergency lane to shut off vehicle and restart all gears to proceed. Vehicle hasn’t been inspected and will be available for inspection upon request.
On 10/20/2021, the Service Hybrid System light and Check Engine light illuminated. I was able to start the vehicle and drive directly home. During the drive, I noticed the Hybrid system wasn't engaging. I had the vehicle towed to a mechanic who specializes in European vehicles, and he determined the cause was cracks in the mechatronics unit, causing a loss of pressure, exactly the issue Recall 19V866000 was supposed to remedy. I contacted Volkswagen and was informed that my VIN was not included in 19V866000, which was based on cracks appearing in the mechatronics unit. I find it strange that almost 25% of all Jetta Hybrids were recalled for that issue, but there are several other reports listed on the federal safety agency of other owners who have experienced the same issue who were also told they weren't part of the recall.
E-Engine and Transmission Problem. In August of 2021, while performing normal driving, the car refused to get in gear and the engine just revved; the Check Engine and Hybrid Systems Failure lights came on, and the car would not work properly. I had it towed to a VW Dealership in Springfield, VA for repairs and was quoted $15,000 for a new E-Engine and Transmission. No Recalls, but online forums show that this is a classic failure of Jetta Hybrids and is due to the corrosive transmission oil used in the sealed transmissions of the Hybrids. Car has remained on VW Dealership lot while a decision is made on the vehicle. November of 2021 I was contacted about a different recall (38C4) for the Jetta; it is a software issue with a European Calibration instead of a US. I am looking to have that repaired to see if it fixes the problem in the car. I am inquiring about the Volkswagen recall 34J6 (or 34J6/4V) for 2013/2014 VW Jetta Hybrids. My VIN does not appear on the list. According to forums, it has experienced the same failure as others that are. This one is for hairline cracks that may form in the Transmission causing it to fail. No warning signs were given before the failure. It was a well maintained car; I was the only owner and drove it for 121,000 miles.
While driving on freeway going 80mph in carpool with my toddler in backseat the car turned off losing all power to car. engine stopped, steering did not work, brakes did not work, and all lights on dash turned off along with headlights and break lights. i pulled into emergency lane and pulled key out. the car restarted back up but no lights were on dash to indicate anything was wrong with it. took the car into local mechanic they could not duplicate issue, and didnt find any codes. car was returned not fixed. it has happened 6 more times 5 times while driving and one time while sitting in a starbucks drive through each time taking key out and able to restart car. took car into vw dealership, and told them the issue with no light saying anything. checked for codes. no codes where found mechanic still now trying to duplicate issue. this is very dangerous issue that needs attention to if it wasn't for just a few cars on the freeway my son and myself would have been gone from a malfunction from the vehicle. I hope no one else encounters this issue.
I was driving on the street and my check engine light came on, as I was making a turn at about 35 miles an hour my car acted like it kicked into neutral and when pressing the gas just revved the engine. I safely pulled over to the side and had the car towed to a mechanic. He took a look and said there was a significant leak coming from the transmission and I should take it to a VW dealership because there are a lot of recalls for this type of stuff. I had it towed to VW and they said it was a hairline crack in the transmission that caused an oil leak into the electronic gearbox which caused the loss of control and power. They said there is no recall and it would be a $12,000.00 fix. The car has 47K original miles on it, no wrecks, and I've never missed an oil change.
The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated that after stopping at a red traffic light and attempting to move off, the accelerator pedal was depressed however, the vehicle lost motive power and stalled with several unknown warning lights illuminated. The contact was unable to restart the vehicle. The vehicle was towed to an independent mechanic who inspected the vehicle but could not determine the cause for the failure. The contact had the vehicle taken to a local dealer who inspected the vehicle and informed the contact that the vehicle was included in the federal safety agency Campaign Number: 19V866000 (Power Train) which the contact believed was the cause of the failure. The vehicle was not repaired due to parts not being available. The manufacturer was made aware of the failure. The failure mileage was approximately 136,000.
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