Left work and barely made it out of the parking lot when the car made a 'clunk' and lurched in d but would not go. Large indicator light came on, put car in p, waited and then back to d. Still would not drive. Turned it off and waited a minute or two. Was able to restart and drive to parking lot. Large light was out but check engine came on. Lots of transmission fluid leaked while waiting for tow truck. My VIN not in recall. 😡
2013 Volkswagen Jetta transmission complaints
Page 5 of 6: complaints 101 to 130 of 141, newest first, as owners wrote them.
Tl* the contact owns a 2013 volkswagen jetta. While driving approximately 20 MPH uphill, the vehicle started to jerk and did not respond when the accelerator pedal was depressed. The vehicle failed to make it up the hill and the contact had to shift into reverse and reverse back down the hill. The vehicle was driven to the contact's residence. Upon parking and exiting the vehicle, a reddish fluid was seen leaking from the engine compartment onto the ground. The vehicle was not taken to the dealer or an independent mechanic for diagnostic testing. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 78,000.
Tl* the contact owns a 2013 volkswagen jetta. While attempting to park, the vehicle independently moved, even when the brake pedal was depressed. As a result, the vehicle drove over a curb. The vehicle was taken to winn volkswagen (39695 balentine dr, newark, ca 94560) where it was diagnosed that the throttle body assembly had potentially failed; however, only a software update was performed. After the software update, the check engine warning indicator remained illuminated. The vehicle was taken back to the same dealer where the throttle body assembly was replaced. The manufacturer was notified and did not assist. The failure mileage was approximately 75,037.
While driving on highway epc and check engine lights up and the car suddenly loose power and start jerking step on gas to speed up only engine revved up high but theres no acceleration or speed gain I was able to pull over to the side of the road safely but what if its rush hour and theres a car following behind me it sure going to slam into my car. I heard a lot of complaint similar to what I experienced. In my opinion its a manufacturers defect that should be look on and needs a thorough investigation in order to avoid accident and road mishaps.
Takata recall: driving vw jetta hybrid with my family as I remember passing 2 set of lights as we left our house, when we stopped on the third red light my engine started idling, like every second gas engine would stop and turn back on. So it keeps doing it all the time on d position, and when transmission on n position the engine just keeps going. The sad thing is that you think the car with 22,000 mi on it, should not have major issues like this.
A few months back an error came up on my dash saying "hybrid workshop." I called the dealership and they said it was regular for my car to say that at about 68k and that I would soon need a hybrid systems check. That light went off the very next day so I didn't stress it. Soon after my car began acting funny when coming to complete stops, the vehicle would jolt back into motion causing a hard breaking motion to occur. Soon after my transmission failed as I was parking. I was in reverse and the car suddenly stopped reversing and began to rev loudly before jumping back into reverse and then back to revving. After transmission failure, I brought it to the dealer and the dealership said it may be my mechatronics unit, after taking the mechatronics unit out they determined it was indeed the transmission. I've read of a recall for this very same problem hundreds of times online after searching it, yet my VIN isn't connected to any recalls on vws website.
Received a hybrid system error on 01/02/2018 while driving to work just within my neighborhood, then it disappeared and I noticed the gas mileage was getting way out of control (usually get 50/gal, then got less than 30/gal). I knew something was off especially since I have been asking the dealer to check the transmission at 53k (had a previous jetta with transmission issues). After keeping my car for a month, the dealer put in a clutch only to call back to say they now needed a full transmission and it would have to be inspected and tested by the warrant company. Another 15 days and the transmission was finally added. The transmission has been fixed but the gas millage has not been restored. Called the dealer and said that I am bringing it back at the end of the week. After have both a regular 2009 and a 2013 jetta hybrid with the same issue, I no longer want anything to do with vw vehicles.
We purchased our 2013 jetta in november 2016 from casey chevrolet, a "certified used vehicle" dealership in our area. A couple months after the purchase, we were having trouble with the car stalling as well as transmission troubles. The vehicle has stalled on my pregnant wife and 2 year old at least four times. Once she was at a stop light and it completely shut down, the next she was in a fast food drive-through line, the third time she was trying to maneuver a turn, and the final time she was backing out of the babysitters drive way. With respect to the transmission, there have been many instances where either she or I would be attempting to merge or just need to pick up speed and in between shifts the car would hesitate and then shift very aggressively. We have contacted the dealership multiple times and each time we take it in they can't find a problem so they give us the car back. On the other hand, they have "solved" the transmission problem twice only for it to reappear at a later time. They have refused to replace the vehicle or refund us the purchase price. We have also contacted volkswagen who likewise refuses to refund or replace their product. Right now the car is parked in our driveway because we do not feel it is safe to drive. My wife is now driving my truck and I am in my older car from college. All the while, payments still have to be made which is very frustrating. I feel that two companies I thought were trustworthy have taken advantage of my family and I.
Key gets stuck in ignition when turning off the engine.
Vehicle began experiencing a violent lurching action around 50,000 miles, either when coming to a stop, or depressing brake after sitting at a stop. Dealer "reset" transmission and problem began again after a couple months. Happens once a day now. Feels like the vehicle is being rear ended. Now have 100,000 miles on vehicle.
Mechatronics unit failure, causing failure of dsg transmission, which is a critical safety concern when traveling at high speeds, or accelerating through traffic. Common failure yet vw refuses to take responsibility. There have been several recalls on dsg transmissions in past model years
In 12/2014 I started realizing issues with auto-transmission in the morning when I start the car. The issue continued to happen every single day. Dealer was not able to diagnose the problem because it only happen first thing in the morning.
Ignition would not turn off resulting in having to leave the car running for an extended period of time. Features built in to the car did not permit me to lock the car while the key was in ignition. The car had to be left running with no way to lock the car to prevent theft or children from accessing the car. Vehicle was stationary.
My timing chain tensioner failed and bent 14 valves. All 4 cylinders had zero compression. Volkswagen represents in the warranty and maintenance schedules that the tensioning system is expected to last for about 120,000 miles without the need for repairs. In fact, according to the plaintiff, owners are provided manuals that do not show any timing chain system inspection or maintenance schedules at all.
A failed tensioner causing the timing chain to snap and bend the valves.
Car jolts on freeway. Driver side mirror protector fell off. As a result of trying to grab fallen off piece over extended arm injury. Due to extending arm out window
Tl* the contact owns a 2013 volkswagen jetta. The contact stated that the vehicle would reverse while in the drive position. The engine indicator illuminated when the failure occurred. The vehicle was taken to the dealer, but the failure could not be diagnosed. The vehicle was not repaired. The failure mileage was 63,000.
While driving suddenly loose power or transmission failure. It'll feel like it's in nuetral. Diagnostic test can't pick it up so what can we do as consumers? Keep complaining nobody is hearing us. Damage!!
While driving vehicle with dsg transmission in normal "drive" (d) mode the transmission will shift into what feels like neutral with no warning whatsoever and no clear way of making the car driveable again. Car has to come to a complete stop with no power available for transmission to return to working condition. Happens intermittently in varying driving conditions such as while cruising down the highway or while driving at normal commercial street speeds. Took it to dealer but issue could not be replicated.
When starting to accelerate, my jetta will randomly shift with a very hard jerk. Took it to the local vw dealer here in germany but they could not duplicate it (my car is us spec, but we are stationed abroad). The service manager sent a message to the engineers for possible solution but it took another 6 weeks to get advice which was to do a reset on the computer. That did not work as now when it happens, it sometimes acts as though it is not in gear, RPM's rev, but car barely moves, making it unsafe on the roadway. When I pull over, turn off the engine, and then restart it, it is usually fine again for a little bit. But because it is a random occurrence and they cannot replicate it, the technicians do not see it as a problem.
Tl* the contact owns a 2013 volkswagen jetta. While driving 15 MPH, the brakes failed and the contact's vehicle rear ended the preceding vehicle. The air bags failed to deploy. The contact was not injured and a police report was filed. The vehicle was taken to a certified independent mechanic and the body damage was repaired. In addition, when the vehicle was in park or reverse, it would jerk. The manufacturer was not notified of the failures. The approximate failure mileage was 43,000.
While driving with a total of 26,415 miles, the manual transmission suddenly failed. Specifically, after stopping in front of my son's school on a city street to put car into reverse to parallel park, the stick shift would not go into gear. I was stuck in the roadway and had to solicit two men to push my car to the side of the road to await towing to the dealership under the 3 year warranty. Come to find out vw does not warranty the clutch except for the slave cylinder, and thus considers all other mechanical failure to be user wear and tear. I have noted many jetta owners on the internet complaining of the same problem with as few as 2930 miles driven. In 30 years of driving a manual transmission, the past 13 in vws, I have never had any clutch problems, issues, work or replacements. I am still waiting for them to officially "diagnose" the problem after agreeing to pay $500 to take out and examine the transmission, and bear that cost and all other parts/labor if they determine the cause is anything besides the slave cylinder. Yet my problem is not with the clutch but engaging the stick into gear and thus unlikely to be diagnosed as the slave cylinder. Clearly there is a history of shoddy or cheap clutch parts for which vw fails to take responsibility and instead shifts costs onto its customers claiming user wear and tear. After failing prey to the faulty sunroof problem in a prior 2003 gli and paying to fix it myself after eight years of dealer bandaids and missing the class action lawsuit, you would think I would have learned and bought something else.
This vehicle doesn't run correctly it refuses to move while in driving
The vehicle would loose power while accelerating, this would happen randomly at any time or speed of driving when the the RPM would hit 4000, the car would love all power and then violently jolt as the power to the engine would kick back in. The volkswagen vehicle while sitting in traffic, at stop signs or red lights would loose power completely. I have taken the car to two different volkswagen dealerships to try and get the issue resolved and for the best part of 6 months one of the dealerships kept telling me the issue didn't exist purely because they couldn't replicate it enough to understand whats the issue was! I feared for my life sometimes driving it as it would cut out and loose power while I was crossing intersections or pulling across a busy free way, many times it happened with my children in the car! I eventually took it to another dealership when it got so bad I could replicate it every time I would drive the vehicle, they managed to resolved the issue for only a month before it started happening again! Not its starting to recreate the whole issues and more over and over again and now 1 year and 2 months later I'm back to taking back to the dealership to try and resolve issue they keep telling me they cant recreate, though they have fixed it temporally once before, so they must have idea on what the issue must be. I have got volkswagen corporate involved but I cant honestly say this is the worst experience I've ever had with customer service and a product, the product which in this case is a car clearly has a defect and volkswagen are doing absolutely nothing to help me resolve this, I feel as though volkswagen do not even believe I have issue with this car, for two years an 2 months I've had a car thats spent half of its life with issues and in and out the dealership! All I wish to have is a safe car to drive for my family and I,
The problem showing error code p0087, p0387 high pressure fuel pump failure, the cost of expensive to repair, difficult to meet warranty related power-train & engine. It has been twoce break down. Its third break down. It only 62k mileages on it. Vw want to working on it due of out of warranty cost. I am not happy that vw is not qualify to inspect part problem cause. I hope it is affect other customers who have simply problem with hpfp.
Tl* the contact owns a 2013 volkswagen jetta. While driving at 40 MPH, the vehicle jerked. In addition, the accelerator pedal was depressed, the vehicle failed to accelerate but increased in rpms. The vehicle was taken to a dealer, but was not diagnosed or repaired. The failure recurred on numerous occasions. The contact was aware of the federal safety agency campaign number: 13v568000 (power train). The manufacturer was not notified of the failure. The failure mileage was 42,000.
Jetta sportwagen tdi with a 6 speed manual transmission. Pulling out of a gas station, shifted from first to second, clutch pedal stayed on the floor. Could not shift or control vehicle speed of vehicle. Rolled to a stop. Car had to be towed. Had to replace clutch, throw out bearing and slave cylinder. Up to this point, there had been no indication of clutch problems. I have driven 6 manual transmission cars a total of 911,000 miles and never had any clutch problems.
While driving, my car just lost speed and power and drifted until it hit zero. My car still turned on, and my engine worked fine, but the clutch wouldn't start in any gear it would just rev the engines and the RPM's would go up but the car would not move. There was no prior clutch, transmission or powertrain issues with the car until the exact moment that the clutch burned out. Car was towed to vw for repairs and I had to get a hotel room for the night plus a rental for 5 days as I had to be in rhode island and the car broke down in new york. Total clutch burned out with several large cracks in clutch plate, service manager stated it was due to build up of snow/ice in around tire and creating a drag on the vehicle and increased torque on the drive train. There are many complaints of very similar issues located on the internet, vehicle was built with a clutch that can barely handle the torque output of the engine but cannot handle any additional torque resulting from normal driving conditions such as snow and ice. Required total cost was $1,800 for repairs and labor, plus $500 for the hotel room, food and rental vehicle.
Vehicle just exited freeway onto exit ramp. While braking from highway speed, at approximately 10-15 MPH, there was a loud noise and the engine stalled. Wheels were locked, as if it was stuck in gear. Vehicle skid slightly into intersection on wet pavement. Vehicle was still in drive when car stalled. Vehicle was shifted into park and restarted. No warning lights came on after or before to indicate engine problems. Vehicle was taken to vw dealership for inspection.
Transmission started lagging in my manual 2013 vw jetta s when accelerating after switching into second gear from first gear. After a couple of days the engine seized up and all of the lights came on. Luckily, was just on my way to the dealership for repair and was right around the corner. First repair was 11/2/2013. This happened again 5 days later on 11/7/2013. Got it fixed, started driving home and the problem kicked in again. Had to bring it in on 11/8/2013 for the same repair in less than 12 hours (3rd time in less than a week). The ignition coil was misfiring and the spark plugs kept needing to be replaced. All was well in good until august 26, 2014 when the same problem happened. A week later, the problem came back but now it's more on and off. Will be taking it in again for the same issue for the 5th time now.
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