2016 Volkswagen Jetta: headlights failing or too dim

Filed Feb 7, 2024 · Lights · 128,000 miles · RI

The contact owns a 2016 Volkswagen Jetta. The contact stated that while driving at an undisclosed speed at night, the contact became aware that the front and rear exterior lights were not functioning as needed. The headlamp warning light was illuminated. The vehicle was taken to the dealer, who diagnosed an electrical fault with the exterior lights. The vehicle was repaired, but the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was approximately 128,000.

Filed May 30, 2023 · OH

I returned the 1st car I got because it was a little bit too expensive.I started the process of buying a vehicle through carviana a month ago. I returned the 1st car I got because it was a little hard to drive. The 2nd vehicle a kia opitima i received had mechanical issues. the car would constantly try to turn over when you pushed the push start and it wouldn't catch for a good 5 seconds. So I return the optima for a jetta. When I looked at the mileage on the Kia Optima I noticed that the mileage that was showing on the screen was way off from what they posted online. But I figured it was just a one time mistake. Now the 2016 jetta that was delivered on May 24th 2023, came with no headlight, a radio/navigation system that didn't work, the brakes were bad and they used some type of editing software on their photos and blurred out the ripped and torn leather seat. I called and they reluctantly agreed to take it back and allow me to purchase a 2018 Honda Civic. So I cleaned my stuff out from the jetta. I am supposed to meet them tomorrow at 7 PM. I looked at the mileage so I could try to figure out if I was going to owe them any money because I have had the car since the 24th of May. I live right next door to where I work and I only left a few times to go to my father's who lives a 1/2 hour from me. Online carvana stated that this car came with 80XXX miles. When I looked down at the dash I see that the car is at 83XXX miles. Now I have proof of me on camera,my boss can vouch for me, my roommate can vouch for me, my father can vouch for me and I can show on video that there's no way possible that I had time to drive 3000 miles. Carvana puts the wrong odometer reading. And this is now the 2nd car that this has happened with. I bet i am not the only consumer who they have done this to. Carvana purposefully posts the milage as less so if/when you exchange the car they charge you $1 for miles that you never drove.

Filed Jan 8, 2022 · Body, Electrical · FL · fire

-The front right passenger electrical system that contains the wiring in order for the front headlight and front high beam to function properly suddenly started a short circuit and caused the front passenger light system wiring to catch fire to that part and the parts that surround it. The car is available for inspection at any time. -My safety was put at risk because my vehicle caught fire in a matter of seconds and spread so fast that it was impossible to stop the fire without requesting help of the Miami Gardens Fire Department that arrived on the scene as fast as they could a few minutes later. Other vehicles waiting at the traffic light were also put at risk because of the fire, smoke, and the hazardous wastes that could've possibly led to an explosion from the fire spreading over the whole right side of the engine. -The problem hasn't been reproduced or confirmed by a dealer; however, I do have a police report that states that the Miami Gardens Fire Department confirmed it was an electrical problem that started the fire and the severity of the damage that they believed was a total loss. The vehicle fire was able to be put out once the Miami Dade Fire Rescue got there and managed to stop the fire. The police officer inspected the vehicle once the fire was extinguished and was able to write the police report and gave me the police case #. -There was one warning light on on the driver dashboard that had appeared a week prior to the vehicle catching fire and it was that the front headlight bulb was not working and had to be replaced.

Filed Jul 21, 2020 · Acceleration, Electrical · 70,000 miles · LA

Tl* the contact owns a 2016 volkswagen jetta. The contact stated the eps, brakes, check engine, TPMS, and front adaptive headlight system warning lights were illuminated. The cruise control was also inoperable. The contact stated while driving 20 MPH with the accelerator pedal depressed, the vehicle decelerated independently. The vehicle was taken to an independent mechanic and the contact was informed that the two unknown sensors needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was not contacted. The failure mileage was 70,000.

Filed Aug 30, 2019 · Lights · 130,000 miles · MD

Headlight and daytime running light wiring melted have to replace the whole headlight assembly

Filed Oct 7, 2017 · Visibility · 11,000 miles · CA

Gauge backlight intensity control violates "49 cfr 571.101 - standard no. 101; controls and displays" this report is echo from the federal safety agency id number: 11025444 that another jetta having the exact same issue. First, basic issue is, automatic gauge backlight intensity controls till zero while driving on day time, but the zero level under darker ambient lighting surround area is preventing driver to check speed that violating the regulation. Second, the fact that many of vw models with this lighting sensor has the same control of the gauge and this reporting issue is not a single car or a single model year issue. In my case, both 2016 and 2017 has the same issue. Third, additional fact I found out in the night time, at very dark environment, I have found the graphical lcd panel in the center of the gauges, entertainment control lcd panel and the both rev gauge and speed gauge needles are also controlled intensity, but never darker than the brightness while headlight on. With above fact, I understand vw's intention and idea is right, controlling the backlight while in the daytime, but the gauge backlight is way below brightness than nighttime and till zero backlight, while needles, graphic panel, and entertainment system is controlled as ideal range. So far, vw of america customer care said this is exactly the design, but zero intensity backlight is violating the regulation "s5.3.2 brightness of illumination of controls and indicators" under "49 cfr 571.101 - standard no. 101; controls and displays." since vw is not listening my report, I would like the authority to check the issue as soon as possible. Video or photo is available upon request, but you can reproduce the issue at any where. See id 11025444.