The vehicle wouldn't start and upon closer inspection some fluid was underneath the vehicle and there was a strong smell of gas. We had the car towed the following morning to a repair shop and were informed there was a fuel leak from behind the intake manifold. The service technician found two loose fuel rail bolts and one missing fuel rail bolt which caused the fuel rail to come out of the engine. Prior to the vehicle not starting, we had no warning lights or symptoms that indicated there was an issue with the car.
2018 Volkswagen Jetta: gas smell in the cabin
5 of the 32 complaints about the 2018 Volkswagen Jetta describe gas smell in the cabin.
- owner complaints
- 5
- of this car's complaints
- 16%
- recalls
- 1
Is there a fix? There is 1 recall and 2 service bulletins for this area of the car. See below
Gas smell in the cabin by model year
What owners say
My vehicle has an active, federally mandated safety recall for a fuel rail leak (Recall 24Gi / 20V648000), which is a documented fire hazard. The vehicle now has an active "EPC" (Electronic Power Control) dashboard light and a fuel odor. When I called my local authorized Volkswagen dealership—Southern Team Volkswagen at 6520 Peters Creek Road in Roanoke, VA—to schedule the safety repair, the service department flat-out refused to take the vehicle. The representative stated that they "are not taking new clients" and "will not be repairing" the vehicle. They left me stranded with an active, dangerous safety hazard on my property and refused to comply with the federal recall mandate. When escalations were made to corporate, I was told my only option was to take the vehicle for an hour to Lynchburg, VA, at my expense. Because they don’t have a policy to pay for towing. I had to call the manufacturer and have them step in to “pull some strings” he said. Am currently waiting to hear back from them.
Engine stalled and car emitted fuel smell and leaked from engine area. Vehicle towed to shop. Mechanic found fuel leak near Cylinder #4. Removed intake manifold and found fuel rail loose and leaking from #4 injector. Left upper fuel rail retaining bolt was broken and left lower bolt was loose.
Car's warning lights came on with initial start, followed by strong fuel smell. Shut off engine and walked around car to find large puddle of fuel coming from engine compartment under fuel rail.
The contact's mother owns a 2018 Volkswagen Jetta. The contact stated that her mother's vehicle had failed to start up with an abnormal fuel odor coming from the vehicle. Upon inspection, her mother discovered that an unknown fluid had leaked from the vehicle. Due to the failure, the vehicle was towed to a dealer where it was diagnosed with a leak in the fuel rail. The failure was linked to the federal safety agency Campaign Number: 20V648000 (Fuel System, Gasoline); however, the vehicle was not included in the recall. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 51,723.
Service bulletins that may apply
Related recalls
Fuel system, gasoline: fuel injection system: fuel rail
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016-2018 Jetta vehicles. The fuel rail bolts may become loose over time, allowing fuel to leak.
- Risk
- A fuel leak increases the risk of a fire.
- Remedy
- Volkswagen will notify owners, and dealers will replace the fuel rail bolts and, as necessary, the fuel rail. The recall began March 31, 2021. Owners may contact Volkswagen customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 24Gi.
Recall number 20V648000 · Recall details
Questions about the 2018 Volkswagen Jetta fuel smell
Is gas smell in the cabin a common problem on the 2018 Volkswagen Jetta?
5 of 32 owner complaints about the 2018 Volkswagen Jetta (16%) mention gas smell in the cabin. The model year with the most reports is 2017.
Is there a recall or service bulletin for this on the 2018 Volkswagen Jetta?
There is 1 recall and 2 service bulletins for the same area of the car. Check them below with your VIN.
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