A few weeks after purchasing my car, my brakes started to squeak. I went to the dealership to get them fixed and they told me that they didn’t see anything wrong with the brakes. All they did was clean the brakes because they said they weren’t ready to be replaced. This did not fix the issue and my brakes started to squeak again that same day. I went to the dealership again a couple months ago for the same issue. I showed the lady a video of what my brakes sound like while I’m driving to showcase how irregular the squeaking sounds. I was told that the squeaking is normal and that there is no fix for them. She told me that Volkswagen hasn’t been able to find a pad that fits properly which causes the squeaking to occur. My breaks were replaced that same day and the squeaking occurred again as I was driving out of the dealership. Paying thousands of dollars for my car just for it to squeak disturbingly loud and for there to be no fix for it just a few weeks after purchasing it and still two years later, is absolutely frustrating and unacceptable. I expect a vehicle of this quality and price to perform without persistent, unresolved issues—especially concerning safety-related components like brakes. At this point, I would like to escalate the matter. I believe Volkswagen should take responsibility for this defect, whether through a permanent fix, a recall, or another solution. What are my options for further action? Should I contact Volkswagen corporate, file a complaint with a consumer protection agency, or explore legal options under the Lemon Law?
2023 Volkswagen Jetta: grinding or squealing brakes
5 of the 43 complaints about the 2023 Volkswagen Jetta describe grinding or squealing brakes.
- owner complaints
- 5
- of this car's complaints
- 12%
- recalls
- 0
Grinding or squealing brakes by model year
What owners say
What component or system failed or malfunctioned, and is it available for inspection upon request? The components that failed or malfunctioned include the rear brake system and the EVAP (Evaporative Emission Control) system of my 2023 Volkswagen Jetta SE 1.5T FWD. Both components are available for inspection upon request. How was your safety or the safety of others put at risk? The safety risks include premature wear of the rear brakes, which could lead to reduced braking efficiency or failure, especially under emergency braking situations. The EVAP system malfunction poses an environmental risk by potentially releasing excessive emissions, and it could also lead to engine performance issues, including stalling or hesitation during acceleration, which may cause hazardous driving conditions. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the issues with both the rear brakes and the EVAP system have been reproduced and confirmed by the service departments at two authorized Volkswagen dealerships. Despite multiple repair attempts, the problems have not been fully resolved. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has been inspected multiple times by Volkswagen service departments, but no inspections have been conducted by the police or insurance representatives. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? Yes, for the EVAP system, the check engine light illuminated repeatedly, indicating a malfunction. The brake issues were not accompanied by warning lamps but were noticeable through audible grinding noises and reduced braking performance, which started occurring within the first few thousand miles after purchasing the vehicle. The brake issue was first reported to the dealer when the vehicle had less than 10,000 miles.
Car has less than 30k miles on it and already the brakes are grinding and the brake pads are wearing out. This car is only a year old and should not be wearing out like this! Brakes are a major safety issue if they do not work.
Rear brakes grinding after 1 year. It also took 8 months for dealer to repair knocking sound on driver side while turning steering wheel to the right.
The contact owns a 2023 Volkswagen Jetta. The contact stated that while his son was driving at an undisclosed speed, he heard an abnormal squeaking sound coming from the rear of the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed failures with the rear brake pads and rotors. The contact was informed that the rear brake pads and rotors needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: VWP-22-18. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 20,000.
Service bulletins that may apply
- The Rear Brake Pad Limited Warranty Extension has been revised to include model year 2025 for Certain...
- Brake rotor resurfacing
- Repair or Replace Information
- Warranty Instruction and guidance
- Identify and resurfacing brake rotors.
- Alignment sheet submission.
- Steps to perform when a
- Warranty brake rotor machining is allowed between 6 and 12 months or 6,000 and 12,000 miles
Related recalls
No recalls on record for this model year.
Questions about the 2023 Volkswagen Jetta grinding brakes
Is grinding or squealing brakes a common problem on the 2023 Volkswagen Jetta?
5 of 43 owner complaints about the 2023 Volkswagen Jetta (12%) mention grinding or squealing brakes. The model year with the most reports is 2019.
Is there a recall or service bulletin for this on the 2023 Volkswagen Jetta?
There are 0 recalls and 12 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2023 Volkswagen Jetta
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