I own a volkswagon passat 2002 1.8 turbo model.. The coils on the engine are defective. Volkswagon know this and has improved the coil and replaces it with a new design. I have a 4 cylinder engine. That means I have one coil on each cylinder. I have 3 coils go bad. When they go bad when you are driving you lose power to the car and are unable to drive at your current speed. I had one coil go bad in november of 2002, december of 2002, and today my 3rd coil went bad. I have filed a compliant with volkswagon but they won't replace all the coils until they break. I have only one more to fix but they won't fix it. It is dangerous to drive the car or to take long trips with the car due to the fact you never know when the coil will break. I filed a compliant over the phone for the federal department of transportation in december. I was supposed to recieve information from you to fill out and return.. I called twice and have never recieved it. My car broke down today for the third time. The dealership is closed and I had to rent a car again. Could someone investigate this. I can not be the only person in america with this problem.
2002 Volkswagen Passat electrical complaints
Page 6 of 8: complaints 131 to 160 of 220, newest first, as owners wrote them.
Ignition coils on 2002 vw passat failed on two separate occassions (one at 8,000 miles and now another at 10,000miles. Vw knows there are defective coils and refuses to replace any but the one that blew, leaving drivers stranded without the use of their cars. I have not been able to rent a car through their rental service either, since in both cases, the coils blew after the rental agent desk was closed for the weekend. A search on http://www.carreview.com/prd_299_1531crx.aspx revealed the ignition coil failure is a common problem, that vw knows about and they refuse to recall to fix their defective merchanidise. Both times, the dealer and manufacturer denied my request to replace all of the coils under warranty.
Within the first 1000 miles car was shaking heavily on startup. Had to have vehicle towed to dealership where it was not even looked at for 24hrs. Diagnosised as coil issue and was without the car for almost 1 week. 8 months later wife and daughter were driving on freeway when car shows same symptoms. Had to pull over and wait 90 min for tow truck. Diagnosised as coil #3 issue. Without the car for 10 days. Less than a month later, leaving work and going over a bridge, vehicle acted the same way again. Got the care home (barely) and then had tow truck come again. This time contacted vm customer care to try and get support for replacement of 4th coil to try and avoid a 4th bad experience. No luck, 3 representitives and 1 supervisor later, no progress. Even though 3 of the 4 have gone bad, they insist on only replacing the parts that have shown the defect. The problem with this is that it cannot be predicted and the 4th coil is of the same lot that has already gone bad. On top of all this, the first time we had this trouble, they had the nerve to put me and my family in a geo metro as a loaner (no offense to geo owners). With this last time, I am finally in a nicer, comparable vehicle. Vw has acknowledged the problem to me but refuses to step up and do the right thing. This a $70 part...$70. I would think that is worth the expense to ensure the satisfaction and safety of their customers.
The coil packs haven't failed yet, but I'm hearing stories that it will and it's just a matter of time. Vw should issue a recall. *ph *jb **dimsii ivoq entry posted after 12/12/02 cut over to artemis**770858
Consumer is concerned the ignition system failure was higher than normal, causing the car to lose power. But the car would keep running.
Two out of four ignition coils failed. Engine check light came on.ride wa sconstantly jerky.
My car is in the shop for an ignition coil replacement. This is the second blown coil in 4 weeks. I am disappointed in this vehicle because of these unreliable failures. This is not acceptable and I hope this will be recalled and fixed! Ph
2 ignition coils failed--oct 02 and jan 03--recall recommended. Scc ****dimsii ivoq entry posted after 12/12/02 cut-over to artemis****770853
Ignition coil failed while traveling, causing engine to stall. Consumer was stranded. Manufacturer is aware of problem, but will not replace component until it fails. Ph
1 year old vw passat, twice same problem with coil, broken turbo, it is on warranty but how many times can one go to dealer with a car which has 15000 miles ,
Coil pack #2 failed upon warm start after having sat for approximately 20 minutes. Mil was flashing indicating a serious problem. Drove car on three cylinders less than 2 miles to home, and called vw customer service to coordinate towing and dealer. **dimsii ivoq entry posted after 12/12/02 cut over to artemis**770849
While starting vehicle, consumer states there's a burning smell and vehicle started to shake. Next the engine light illuminated. Vehicle was towed to dealer and dealer replaced the ignition coil. Dealer states coils are on back order and will only be changed as they fail. Please provide any other information. Ts
Consumer state while traveling engine indication light would flash on soon after vehicle would lose power. Dealer has been contacted technician notice ignition coils needed to be replace vehicle has been repair twice for repair. Please provide further information. Ts
While driving vehicle was jerking. A warning light illuminated for emission or catalytic converter. Towed to dealer, and dealer replaced ignition coil. Please replace all four coils.
I own a 2002 vw passat with the v4 1.8l engine. It is just one year old and has 18,700 miles of mostly highway driving on it. It has individual ignition colis for each cylinder. They are failing at an alarming rate. So far in the last 3 months two have failed and I expect the remaining ones to fail at any time. This is not uncommon for this car. Failure means a tow and possibly being being stranded in the middle of nowhere. Vw is aware of the problem however refuses to replace any coil until failure. I believe this is an irresponsible policy. The cars should be subject to recall and replacement. The only reasons they are not doing this that I can imagine are that either the strain on their logistics is too great or they have not solved the root cause of the problem and are replacing the coils with components that will also fail in a short time.
You are sitting on more than 125 complaints from owners of certain 2002 volkswagen and audi models concerning failed ignition coils (also known as "coilpacks" or "coil packs"). This is a major safety issue as the failure occurs while driving and the car loses power. Drivers and passengers are at risk for accidents and serious injuries as a result of this defect. The car must be towed after this failure has occurred. I have taken the liberty of compiling the complaints you currently have listed on your website which are scattered throughough various models of audi and vw and are classified under various headings. Please note that the part in question is common to all three vehicles. (the code number for affected parts ends in "h') there are four of these parts per vehicle (one per cylinder) and they fail one at a time, two at a time or more. Thus, owners will face this problem more than once. Please take action on this dangerous defect immediately before someone gets killed or seriously injured. Thank you. The federal safety agency coilpack complaints by 2002 model year vehicle make/model 2002 vw passat electrical system 22 electrical system: ignition 17 electrical system: ignition coil 5 engine 6 electrical: wiring harness (fire reported) 4 total passat 54 2002 vw jetta electrical system 9 electrical system: alternator/regulator 1 electrical system: ignition 7 engine 3 total jetta 20 2002 vw gti electrical: alternator/regulator 1 total gti 1 total volkswagen 75 2002 audi a4 electrical system 21 electrical system: ignition 20 electrical system: ignition coil 8 total a4 49 2002 audi a4 avant electrical: ignition 2 total a4 avant 2 total audi 51 total complaints 126
Ignition coil failure. First one failed, dealer replaced but informed us one failed coil would be replaced, not all 4 even though vw knows there is a problem with this type of coil. They will not issue a recall, but because so many are failing, there is a backorder on the parts. Due to the high demmand, they will only replace failed coils because they do not have enough coils to due the right thing, replace them all. Their response is to have the customer turn off the car, call roadside assistance, and wait for a tow. 18 miles after the first failure, a second failure occurred. We called roadside assistance, and were informed it is usually a 90 minute wait. We live in massachusetts, it is winter, and the car is used to transport an 8 week old and a 3 year old. Vw wants them to wait without heat until a tow arrives. I contacted vw customer care and was given the company line. They fail to see the danger in having two children waiting in below-freezing temps for a tow. This incident has so changed how I view vw and has basically rendered a vehicle that is less than 1 year old useless. We are afraid to drive it, expecting another engine failure.
During operation of the vehicle the #4 h-style coil pack failed causing the engine and car to shake violently. The car wan not safely drivable after the failure. Although volkswagen replaced the failed coil pack, there are 3 other identical coil packs by the same manufacturer (bremi) that volkswagen will not replace (until failure). It is widely known among volkswagen and audi owners who have this engine (1.8t) that the h-style coils are unreliable and defective. One online vw owner forum (club b5) 600 complaints have been posted. Vw needs to recall these defective coil pack before someone gets seriously or fatally injured in a crash or collision caused by them. Ph **dimsii ivoq entry posted after 12/12/02 cut over to artemis**770845
While driving, ignition coil failed without warning which caused vehicle to stall. Dealer advised that manfacturer was aware of problem, but would only replace remaining coils after they have failed.
1 ignition coil failed while driving on the highway causing the vehicle to stall. Manufacturer will not replace additional coils until they fail. Consumer is fearful of driving unreliable vehicle. Ts
Consumer states while driving the vehicle the check engine light came on then without warning the vehicle cut off. Ts
The ignition coils were defective and failed without warning causing vehicle to stall while driving. Consumer had 3 coils fail. Manufacturer is aware of the problem, but would not replace until component failed. *ts
Engine coil failure in 2002 vw passat wagon
2002 vw passat, 1.8t has been returned to dealer for defective coil. This is the second coil failure in as many months. There are a total of four coils which are in the words of vw service deaprtment to be of poor qualitity and should be replaced in total. Vw corporate refuses to allow the dealers to replace all at once but only upon failure. So numerous trips, rental cars, and out of work time is expended getting these coils replaced and waiting parts which are backorder because vw has numerous cars awaiting new coils. Read info obtained from your web site and others.
2002 volkswagen passat at dealer for 3rd time in the last 2 months. Three ignition coil failures and one computer fix/update. Still waiting for part to come in for the latest failure, 25 days and counting.
With less than 5,000 miles on my 2002 vw passat, an ignition coil blew rendering the car unable to be driven. The car was towed and the part replaced. There are 3 more coils on this car, but vw will not guarantee that they are not also defective, and, therefore, can blow at any time. Vw admits to having a big problem with the coils on this vehicle, but will only replace as each one blows. If this happens on at high speed, the vehicle may very well cause serious damage to other drivers as well as myself.
I have a new 2002 vw passat (1.8) in the last 18 months that I have had the car, I have had the coil sets fail on 3 occassions. The car would shake violently and the malfuntion indicator light would come on and continue blinking. I have then had to get the car towed to the dealer each time.
Consumer is having problems with the ignition coil pack. Also consumer stated the engine stopped running while driving. Dealer was contacted and will only replace one at the time. Ph
The ignition coil continued to break which caused vehicle to lose power while driving. The dealer was notified. *jb the left front headlight had burned out, and the left speaker had gone out. The ignition coil was replaced and the mechanic reprogrammed the ecu in order to correct the misfires.
One ignition coil pack failed on my 2002 passat wagon (1.8t) causing the car to lose power while in traffic. I researched and learned that there are known defects with the factory installed coil packs leading to cracks and water penetration after 10k miles. I had 10300 miles on the vehicle. I asked vw of america to replace all 4 ignition coil packs with new, defect free parts and vw refused. Meanwhile the vehicle is still at the dealer (1 week and counting) awaiting a replacement for the failed part. I am worried about driving the car with the defective coils and putting myself, my wife, and two young daughters at risk. If vw does not rectify the problem with 4 replacements I will have no choice but to engage the massachusetts lemon law.
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