Driver seat fire. Remember firestone, luckily I was not on the highway because it may have caused me to crash into another car and kill someone else or someone in my family as the electric shock from the seat was unbearable - let alone my left pant leg burn through to my skin. It blows me away that vw has not recalled all vehicles with same heating elements. Should this occur to an elderly person things may not turn out so successfully. Please publish immediately! Thank you. David m. Gilblair sr.
2003 Volkswagen Passat seats complaints
Page 4 of 4: complaints 71 to 97 of 97, newest first, as owners wrote them.
While driving the vehicle I noticed a burning smell and felt a stinging sensation in the rear of my left thigh. I touched the seat and found it had become very hot c in one spot and immediately turned off the seat heater which had been set on "5". Upon arriving home I found the heater had burned a hole through the leather seat. Car is under warranty and dealer said new seat cover and padding will be ordered for replacement.
Seat caught fire due to heating element inside seat. My wife was in the car when I left to go to an atm and she swatted out the flame coming from the drivers side seat. The seat heater was left on position 3 of 5 for less than 5 minutes when the incident occurred.
Drivers heated seat caught on fire.
Consumer smelled an odor in the vehicle. Consumer asked her spouse to check it out. Consumer turned seat heater on and the seat started to burn. The seat slightly scorched the consumer.*ak the passengers coat was burned by the seat.
Driving with my driver side seat heater on - smell a burning - feel the seat - quick burn to my hand - seat heater burnt hole through leather seat - immediately shut-down heater.
While driving the car we noticed a faint burning smell after a short ride. The next morning I went to clean snow off of the car and noticed a burn hole about 1/2" in diameter in the seat. I turned the car on and began cleaning the snow off the car and called my fianc to see what happened. With in 2 minutes there was smoke in the car, sparks and small flames coming out of the hole in the seat. When turning off the heated seats the melting and smoking subsided leaving a hole (about 1" diameter) through the driver's seat. (later found a hole hole in the clothing that was worn the night before) vehicle had less than 20k miles, so the malfunction is covered in full by the warrantee. After calling the dealership the mentioned that this is a common problem and they have had a lot of calls regarding the same thing. They told us we would have to wait aprox 1 month before they would take the car. As a remedy the mentioned that they would replace the seat cover.
Seat warmer on my 2003 vw passat burned through the leather seat (drivers side), burned through my pants and left a mark on my skin.
Heated velour seats caught fire and burned small hole in seat.
Driver's side heated seat burned through seat cushioning, through leather covering, through pants pocket, and through wallet contained in the pocket. Hole in the seat 2-3 inches deep and 1 1/2 - 2 inches in diameter. Hole in pants was 1/2 inch in diameter, leaving burn mark. The seat heating mechanism had been turned on high. Smoldered, but no open fire.
The heater in the driver seat over heated and burned through the seat and the consumer's pants while the vehicle was at a stop position. The dealer was notified. *nm *sc
Seat heater burned through the fabric, burning the driver on the leg. Consumer had to pull over to pour water on it since smoke and sparks were on it. Consumer will contact dealer for repairs.
Seat heater was on high when I felt my bottom heating up and when I lifted my bottom off of the seat the car filled with smoke. I drove straight to the dealership (luckily under warranty) and sure enouch there was a burn in my leather seats. They are ordering me a new seat heater!! Didn't seem to mind the fact that I was burned.
Heated seats overheated and burned a hole (about 1/4" diameter) through the driver's seat. Vehicle had 23k miles, so the malfunction was covered in full by the warrantee. The dealer replaced the heating coils and seat cover. Old part is not available.
While driving 40 MPH consumer noticed that the passenger's heated seat burned. Consumer was able to maintain control of the vehicle, and pulled over. Consumer extinguished the fire by turning off the heated seat. Vehicle was taken to the dealer for inspection, and mechanic determined that passenger's seat needed to be replaced.
2003 vw passat; heated seat burned through cushion and started smoldering. Dealer replaced seat. Said there was a short in the heating element.
While driving driver's seat warmer burned through the seat and started to burn the consumer's clothing.
1.) driver's seat heater was activiated. 2.) driver's seat heater burned through seat leather and scorched driver's pants 3.) dealer contacted, appointment set for warranty evaluation. Dealer stated "we've had a few of these occur.
I am a school teacher and was on my way to work on tuesday october 19, 2004 at approximately 7:30 a.m. I was smelling a strong smoke odor as I started driving and as I continued to drive I looked over to my passenger seat and there was smoke smoldering through the seat. As I noticed this happening to the car, I turned off the passenger heated seat (and thankfully no one was in it). No one was injured! Within minutes my car stalled on a major expressway and I was stranded. Nothing has been done yet with my vehicle. I have been without a vehicle for almost two entire weeks. It's very unfair that a vehicle under two years has failed in this way. This situation was very unsafe. Nothing has been done to provide complete coverage of my car. I'm waiting to hear from volkswagen.
I wanted to note that on october 1st, my heated seat on my 2003 volkswagenw passat malfunctioned. It actually burned through the seat, filled my car with smoke, and left me with a small burn on my thigh. Luckily, I am fine. But, this should never have happened, and I was lucky I wasn't driving down the highway at a high rate of speed. Feel free to contact me if you need further information.
I have a 2003 volkswagen passat with heated leather seats. I turned the seat heaters on this morning when I was going to work and they started to burn my back side. They burnt throuigh the leather. They did turn off but if they didn't I would have had a car fire. I called hobart's volkswagen in warrington, pa and they said there was no recall on these seats. They are taking the car in this afternoon and will repair it. This is a very dangerous problem if it is widespread! Sincerely, mike and marta grothman newtown, pa.
It was chilly the evening of may 15, 2004. I started the car, turned the seat heater control from 0 to 5, and drove about 5 minutes from my brother's house to a hotel. When I turned off the car I forgot to turn down the seat heater control. It remained at 5. The next day (may 16), I made a series of 4 short trips with the car. Each trip was about 5 to 10 minutes of driving. On the 5th trip, I started the car. After driving about 1 block, I noticed an odd smell. After driving 1 more block, I definitely smelled something burning, and I felt like I was sitting on a hot coal. When I looked down I saw smoke coming from the same area -- my pants were smoldering! I stopped the car and got out. There was a hole burned through the leather in the driver's side seat. The area was still smoking. My jeans were scorched. I turned the seat heater control from 5 to 0 and let the car sit for awhile to make sure the car did not catch on fire. On may 17, I called the dealer. I explained what happened and made a service appointment to correct the problem. The appointment is scheduled for may 22.
In 2003 vw passat gls wagon, the heating element in the heated seat burned a hole through the seat fabric in passenger seat. Driver noticed burning smell and turned off heater (which was set to highest setting).
Driving my 2003 passat for 1-2 minutes, I smelled something burning. I noticed that the seat was getting extremely warm. I checked the seat heater setting, it was on 1 (of 5). I turned the switch off, but continued to smell the burning smell and feel the heat. I pulled over and noticed a hole in the driver seat and discovered that the heat had burned a hole through my pants as well. The car was inspected by the dealer and parts were ordered to replace the element and seat cover. I also reported the failure to vwoa.
On a sat. Morning (nov 22nd 10 am) my fiancee and I got in her 2003 vw passatt. It was a cold day and I was driving. Both of us turned the seat heaters within her leather seats on level 5 (high). Very shortly after, I felt a burning sensation in my left rear end area. We then smelled smoke. We stopped the vehicle and I jumped out quickly as I could feel my left rear end burning only to see that the seat heater had burned a hole through the leather seat and through my pants and burned my rear end! Ouch! No joke! I have taken pictures of the seat, my nylon pants, and my rear end! We immediately called theillan vw of bay city michigan where the car was purchased and spoke to a salesman. The car was repaired yesterday. I was then given a copy of autobeat daily from wednesday december 10th, 2003 and on page 10 there is an article which reads "the federal safety agency probes smoldering vw seat warmers" I then thought I would submit this complaint formally to inform the federal safety agency that the article reads that just 2002-2003 jettas were being probed. This happened on a passatt as well. The VIN below is incorrect as I don't have the VIN with me at this time.
This is portions of a letter sent to the customer complaint section of the www.vw.com website on june 22, 2003. I am writing to report a potentially serious passenger safety issue regarding the electric front seats in the 2003 volkswagen passat glx on a rainy afternoon, my six year old son and I got into the car in a parking lot. I put him into the rear passenger side of the car and he secured himself with the seat belt. I went around to the driver's door and entered, putting the umbrella into the foot well of the front passenger seat, with the handle resting on the front seat edge. As I started the car, without my noticing, the umbrella handle fell between the seat and inside door, activating the lever to recline the front passenger seat back. My son yelled something about the seat and I turned to see the seat back lowering toward his legs. He could not move out of the way because of the seat belt. Without knowing what had happened, I could not immediately find a way to stop the seat from reclining further. I turned off the ignition and pulled the key out, but the seat continued downward onto his legs. At the last second I realized what had happened and pulled the umbrella handle off the seat lever as the seat back lowered onto my sons knees, pinning him into the rear seat. After I raised the seat, my son complained of pain in both of his knees. In checking out the seat later, I found that the front seat back has no stop, ratchet or release to prevent it from lowering forcibly into the rear seat cushion. The seat continues downward into the cushion until the motor strains to a stop. * nlm
I recently leased a vw passatt station wagon and things have gone wrong with it even before the car had 300 miles on it. The car has less than 5000 miles on it and it has spent some 10 days at the repair shop. Defects have included a transmission that would disengage, heated seats that would not turn off, A/C and side mirrors that would not work, a module had to be replaced, the car had to be aligned, the front spoiler fell off, a speaker had to be replaced, part of the trim on the back was falling off, the memory settings on the driver's seat were not working, and the sun roof was rattling. The sales department has responded to all my calls by saying that I need to talk to the service department or to vw corporate directly. I have done both, when I called vw corporate they responded that as long as the car was driveable they would cover it under warranty and would not replace the car. They offered me a lube job as a settlement!
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