2010 Volkswagen Passat: jerking or lurching

Filed Sep 29, 2019 · Engine · 710,222 miles · CA

Informed that timing chain broke spreading metal bits throughout turbo engine and engine needs to be replaced. Vw will cover timing chain installation but remainder of repair will be our responsibility. The car had 72,000 miles and under the 10yr/100,000 mile warranty. We believe that dealership should have informed us about the timing chain drive failure and advised us to replace before it disintegrated! The vehicle had been back and forth to the dealership three previous times because of the jerking of the issue so that should have been a clue to the service department. After a 10-day holiday where the car stayed in the driveway, when we started it a terrible noise occurred and we could not start it so it was towed to dealership. Fortunately, when the incident happened, we were not driving on a crowded, busy city street or the freeway. We have been loyal vw owners for 50+ years and used our local dealership for 21+ years. We just purchased a new car and it's not a vw. I will get in touch with our lawyer if the dealership will not cover all repairs and labor.

Filed Nov 12, 2018 · Steering · 93,000 miles · KY

The clock spring on my car's steering has failed twice now in a 4 year period. Vw refuses to acknowledge it's a problem and claims my model is not impacted by other recalls for that part. This last time the clock spring failed, the ribbon came undone and prevented me from turning the steering wheeling, nearly causing a wreck. After forcefully jerking the steering wheel, the ribbon came loose and I was able to turn. This is a safety issue since the loss of steering can result in a wreck.

Filed Mar 8, 2016 · Transmission · 40,000 miles · AZ

Jerking and lurching at idle and low speeds. Matches description of mechatronics failure of the dsg transmission. Similar to the same failure on other models of the same year, with vw extended warranty to 10 year /100,000 miles. Passat not included in this extension despite same failure and vw will not warranty the repair.

Filed Dec 4, 2013 · Transmission · 62,000 miles · FL

Tl* the contact owns a 2010 volkswagen passat . The contact stated that while driving 20 MPH, the vehicle began to jerk and would not accelerate. The contact took the vehicle to the dealer where it was advised that the mechatronic box for the transmission had malfunctioned. The manufacturer was not notified of the failure. The failure mileage was 62,000.

Filed Mar 20, 2013 · Engine, Transmission · 68,000 miles · TX

Car's transmission disengaged while wife was driving it. Car has dsg transmission that is same as the recall transmission from 2009 and 2010. Since then car's transmission has disengaged and then reengaged after restarting it a total of approximately 10 times some at low speeds and some at hi. Car always had lurch when driving. A google search shows over 6000 complaints at least regarding 2010 dsg transmission for vw passat.

Filed Jan 2, 2013 · Engine · 70,000 miles · CA

Tl* the contact owns a 2010 volkswagen passat cc. The contact stated that while driving approximately 20 MPH, the vehicle began to jerk violently and the engine stalled without any warning. Upon restarting, the vehicle resumed normally. The failure recurred continuously. The vehicle was taken to an authorized dealer who was unable to diagnose the problem. The manufacturer was not notified of the defect. The approximate failure mileage was 70,000. The VIN was unavailable.

Filed Oct 9, 2012 · Transmission · 500 miles · IL

Car shutters and jerks in its accelerating and decelerating to and from first gear. If car is on a slight incline when starting it will roll before it in gauges into drive or reverse. This roll occurs during the time between when the gas pedal is pressed and the car in gauges; many times rolling over a foot before either the car's wheels respond to the engine or we step on the brake to stop the rolling. Parking is extremely hard when car jerks as you are pulling into a parking spot and or while you try to adjust cars position in parking space. At first, with much pressure we were able to get the clutch pack replaced; but since then we are told what we are experiencing is normal for this car's automatic transmission. We are doing our best not to rear-end another car but are truly concerned about the safety of this vehicle.

Filed Sep 13, 2010 · Transmission · 16 miles · VA

Test drove new vw passat (2010) not understanding the dsg type of transmission, first drive from a red light had the car jerking a little. Thought this was unusual but accepted the car for the performance. After reading about the dsg and double clutch transmission being a smooth transmission. I knew I had an issue with the trans. (very jerky starts from a dead stop after engine got warm) I thought the "auto hold" switch was stuck in the on position. Vw confirmed no problem with that switch. (the rough starts felt like a beginner on a manual drive transmission on a steep hill.). 1st round of complainants, vw replaced "clutch pack" but symptoms would not go away . After many frustrating days hoping the symptom would go away, I pushed vw to fix or buy back the car. Finally had vw consultant (an outside mechanic working the regional area) test and approve the "mechatronic unit " swap out for it was at fault. Vw replaced at 3254 miles. Waiting see how long this will last as many blogs have stated this is a growing trend.

Filed Apr 28, 2010 · Transmission · 500 miles · NY

Tl*-the contact owns a 2010 volkswagen passat wagon. The transmission shuttered as the vehicle slowed and went from a higher gear to a lower gear. The vehicle also lurched forward when the contact took she took her foot off the brake. The dealer stated that the vehicle was designed to function in that manner. The dealer was replacing the clutch at the time of the complaint. The VIN was unavailable at the time of the complaint. The failure mileage was approximately 500. The current mileage was approximately 4,000.

Filed Feb 19, 2010 · Transmission · 1,000 miles · KY

I purchased a 2010 vw passat wagon with dsg in dec. '09. Since the beginning I noticed a strange quivering/shutter as it gears down from 2nd to 1st gear. I took it in at 1500 miles and a service coordinator told me it was "normal". It progressively got worse and became a vibrating clunk when gearing down. It also started lurching forward when stopped as I took my foot off the brake. I couldn't accept that the car was engineered to act this way. I took it back at 4,000 miles and they drove it and agreed there was an issue and duplicated it during a drive. They reset the electronic settings to factory and told me it was fixed. I drove it off the lot and immediately felt the same problem. I took it back and they said they had to consult with vw for a further fix. They got with vw and concluded the transmission needed a replacement front clutch pack. So the parts are on order. I have no confidence this will fix it since I have newly learned about all of the dsg issues in previous models with same transmission that seem to have no fix. It is extremely frustrating to pay $32k for a car that is broken from the beginning. Vw needs their feet held to the fire just as toyota is with their quality problems. At least toyota has stepped up to the plate to address their with finality.