2012 Volkswagen Passat: jerking or lurching

Filed Oct 10, 2016 · Engine, Fuel system · IL

Vehicle stumbles and hesitates during cold starts and clears up after approx 10 minutes. Consistently occurs daily essentially since vehicle was purchased. Issue was brought up a couple of times to dealer, but they indicated nothing was wrong and no errors seen in computer. There are several blogs online from hundreds of owners complaining of this issue and volkswagen appears to not be resolving the issue. The concern is bucking, chocking and hesitation becomes a safety issue especially if you need to speed up to avoid a vehicle or crossing intersections when vehicle is cold...safety is a concern and has been....I did bring the vehicle to the dealer again and left with dealer for 1 week...they claimed the techn found no issue....when I picked vehicle up it immediately had hesitation, jerky bucking issue....not acceptable.

Filed Aug 11, 2016 · Electrical · VA · crash

I was parking my car in a space at a local shopping center, as I was about 18-24 inches from the median separating the cars in the row across from me, my car started revving up, jumped the median sideswiped a car that was parked one space over, I was lucky there was not a car opposite me, in that row and was headed towards a the next row of cars. I swiftly the brakes did not stop the car, so I had to quickly jerk the wheel to the left, it stopped 90 degree angle and cut off. I have since been informed that just repaired a chrysler car that did something similar. That car and mine have a drive - by - wire design. Chrysler has recalled their cars to reprogram them. I contacted my vw dealer and of course they have not heard about this problem before. I am just I only hit a car and not a person walking in the parking lot! Why is that someone has to die before these car companies will recall a vehicle?

Filed May 11, 2016 · Airbags · 43,000 miles · PA

Takata air bags I just want to know how in the crap the vw people can get away with recalling these cars for faulty equipment that can cause "serious injury or death to occupants" and be so [xxx]irresponsible with the lives of others. There is not time table for repairs so we don't know how long we will be subjected to "serious injury or death". Someone in our government should step up and defend us from these money hungry jerks. Why issue the recall if they are not able to make repairs. I talked with a vw "customer care" representative and he told me my vehicle was perfectly safe to drive yet I have been "warned" a malfunction could lead to "serious injury or death". What are those of us who need our cars to survive to do? Vw offers no loaner car or rental assistance. I think this is crap and if I die because of some defective foreign part I hope someone in charge takes notice so others will not. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Apr 21, 2014 · Acceleration, Fuel system · 69,550 miles · GA

Car was sluggish to go when accelerating, jerking.

Filed May 15, 2012 · Brakes, Engine · 32 miles · CA

Our new passat has problem controlling the car while using reverse on a hill. It appears that vw has tied the accelerator and braking function together in a way that the driver may lose control of the vehicle while in reverse. If the brake is pressed, the accelerator is disengaged thus allowing the engine fall to an idle and not develop any thrust. If the driver is using both feet to control the vehicle, left foot on the brake, right foot on the accelerator while depressing the brake, the engine develops no power even if the accelerator is depressed fully. By releasing the brake while the accelerator is depressed fully, the vehicle will lurch at full throttle in reverse in an out of control condition until the driver realizes what is happening and removes their foot from the accelerator. It was fortunate that no one was behind the car when this happened to me or there might have been an injury or even a fatality. It is clear that the vw engineering staff has never tried parallel parking the passat on a hill in san francisco. Vw engineers should remove the software code that ties the accelerator and brake function together while in reverse or at least activate it when the speed is greater than 5 miles an hour. If you dont use two feet and only use one, then the hill hold will be effective and generally you can control the vehicle. There is no warning that this implementation exists and when parking on a steep hill, in a very tight spot, you almost always use two feet to have total control. Volkswagen engineers, in good faith, implemented the federal safety agency recommendation for "brake throttle override". Docket no. The federal safety agency-2012-0038. Page 16 has specific comments on intentional "two footed use". The vw dealer investigated and offered us a full return and refund. We are hoping the federal safety agency will work with vw to help reconcile this software anomaly.